FullStory Claimed Company

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 312

Gainsight Claimed Company

EMPLOYEE PARTICIPANTS: 135

TOTAL RATINGS: 2042

FullStory vs Gainsight

Compare FullStory versus Gainsight for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 21 employees and customers of FullStory and 135 employees and customers of Gainsight.

FullStory

FullStory's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FullStory. Their current valuation is $200.00M.

Gainsight

Gainsight's brand is ranked #663 in the list of Global Top 1000 Brands, as rated by customers of Gainsight. Their current valuation is $500.00M.

4.2/5

Product Quality

4.1/5

4/5

Pricing

4/5

3.9/5

Customer Service

4.2/5

NPS Score

66%	Promoters
18%	Passive
16%	Detractors

Net Promoter Score
Winner by 7

NPS Score

65%	Promoters
13%	Passive
22%	Detractors

See how FullStory compares to its competitors

See how Gainsight compares to its competitors

Totango

Pendo

ChurnZero

Working at FullStory vs Working at Gainsight

78 / 100

CEO Rating

Nick Mehta

96 / 100

CEO Rating
Winner by 18%

FullStory

FullStory doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Gainsight

Employees at Gainsight rate their CEO, Nick Mehta, 96/100. This score is 18% higher than the scores of FullStory's CEO, Scott Voigt. Employees in the Engineering and Customer Support departments rate Nick Mehta the highest.

CEO Score 78

CEO Score

CEO Score 96

Overall Culture 78

Overall Culture

Overall Culture 88

eNPS

Gender Score N/A

Gender Score

Gender Score 88

Diversity Score N/A

Diversity Score

Diversity Score 89

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 88

Professional Dev. 64

Professional Dev.

Professional Dev. 81

Overall Culture at FullStory vs Gainsight

/ 100

FullStory

Employees at FullStory rate their Overall Culture a 78/100.

/ 100

Gainsight

Employees at Gainsight rate their Overall Culture a /100, with IT and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

FullStory
Gainsight88

Employee Net Promoter Score at FullStory vs Gainsight

eNPS

FullStory

11 Promoters 65%

1 Passives 6%

5 Detractors 29%

eNPS

Gainsight

100 Promoters 81%

13 Passives 10%

11 Detractors 9%

Employee Net Promoter Score
Winner by %

FullStory
Gainsight71

Gender Score at FullStory vs Gainsight

Not enough ratings

FullStory

FullStory doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gainsight

Employees at Gainsight rate their Gender Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

Gainsight88

Diversity Score at FullStory vs Gainsight

Not enough ratings

FullStory

FullStory doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gainsight

Employees at Gainsight rate their Diversity Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner

Gainsight89

Perk and Benefits Score at FullStory vs Gainsight

/ 100

FullStory

Employees at FullStory rate their Perk and Benefits Score a 67/100.

/ 100

Gainsight

Employees at Gainsight rate their Perk and Benefits Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 21%

FullStory68
Gainsight

Professional Development Score at FullStory vs Gainsight

/ 100

FullStory

Employees at FullStory rate their Professional Development Score a 64/100.

/ 100

Gainsight

Employees at Gainsight rate their Professional Development Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 17%

FullStory
Gainsight82

Leadership Culture Ratings vs Gainsight

FullStory rates % lower than Gainsight on Leadership Culture Ratings vs Gainsight Ratings based on looking at 493 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your executive team?".

FullStory
Gainsight92

Compensation Culture Ratings vs Gainsight

FullStory rates % lower than Gainsight on Compensation Culture Ratings vs Gainsight Ratings based on looking at 351 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

FullStory69
Gainsight

Team Culture Ratings vs Gainsight

FullStory rates % lower than Gainsight on Team Culture Ratings vs Gainsight Ratings based on looking at 327 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

FullStory83
Gainsight

Environment Culture Ratings vs Gainsight

FullStory

84 / 100

Environment Culture Ratings vs Gainsight
Winner by 2%

Gainsight

82 / 100

FullStory rates % higher than Gainsight on Environment Culture Ratings vs Gainsight Ratings based on looking at 339 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

FullStory85
Gainsight

Sentiment Culture Ratings vs Gainsight

FullStory rates % lower than Gainsight on Sentiment Culture Ratings vs Gainsight Ratings based on looking at 352 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

FullStory
Gainsight90