32
NPS Score
VS
Hyatt Claimed Company
- EMPLOYEE
PARTICIPANTS - 586
- TOTAL
RATINGS
Kimpton Hotels
- EMPLOYEE
PARTICIPANTS - 92
- TOTAL
RATINGS
Hyatt vs Kimpton Hotels
Compare Hyatt versus Kimpton Hotels for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 586 employees and customers of Hyatt and 92 employees and customers of Kimpton Hotels.
Hyatt
Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.
Kimpton Hotels
Kimpton Hotels's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Kimpton Hotels.
4.1/5
Product Quality
3.8/5
3.9/5
Pricing
3.6/5
4/5
Customer Service
3.6/5
| 56% | Promoters |
|---|---|
| 20% | Passive |
| 24% | Detractors |
Net Promoter Score
Winner by 6
26
NPS Score
| 58% | Promoters |
|---|---|
| 10% | Passive |
| 32% | Detractors |
See how Hyatt compares to its competitors
See how Kimpton Hotels compares to its competitors
Working at Hyatt vs Working at Kimpton Hotels
82 / 100
CEO Rating
Winner by 10%
72 / 100
CEO Rating
Hyatt
Hyatt doesn't have enough ratings to calculate the Team Culture Ratings.
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Kimpton Hotels
Employees at Kimpton Hotels rate their CEO, Mike DeFrino, 72/100. This score is 10% lower than the scores of Hyatt's CEO, Mark Hoplamazian. Employees in the Sales department rate Mike DeFrino the highest.