Hyatt vs Sonesta | Comparably
Comparably
Profile Image
VS
Hyatt Claimed Company
EMPLOYEE
PARTICIPANTS
577
TOTAL
RATINGS
3931
Sonesta Claimed Company
EMPLOYEE
PARTICIPANTS
81
TOTAL
RATINGS
575

Hyatt vs Sonesta

Compare Hyatt versus Sonesta for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 577 employees and customers of Hyatt and 81 employees and customers of Sonesta.

Hyatt

Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.

Sonesta

Sonesta's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sonesta.

4.1/5
Product Quality
2.9/5
3.9/5
Pricing
2.7/5
4/5
Customer Service
3.1/5
32
NPS Score
56%Promoters
20%Passive
24%Detractors

Net Promoter Score
Winner by 52

-20
NPS Score
38%Promoters
4%Passive
58%Detractors

See how Hyatt compares to its competitors

Four Seasons Hotels and Resorts
Melia.com
Millennium & Copthorne

See how Sonesta compares to its competitors

Hilton
Extended Stay America
Lowe's Home Improvement
Marriott
Omni

Working at Hyatt vs Working at Sonesta

Mark Hoplamazian Hyatt's CEO
82 / 100

CEO Rating
Winner by 18%

Carlos Flores Sonesta's CEO
Carlos Flores
64 / 100

CEO Rating

Hyatt

Hyatt doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Sonesta

Employees at Sonesta rate their CEO, Carlos Flores, 64/100. This score is 18% lower than the scores of Hyatt's CEO, Mark Hoplamazian. Employees in the Sales department rate Carlos Flores the highest.

CEO Score 82
CEO Score
CEO Score 64
Overall Culture 78
Overall Culture
Overall Culture 67
35
eNPS
-5
Gender Score 79
Gender Score
Gender Score 57
Diversity Score 78
Diversity Score
Diversity Score N/A
Perk And Benefits 79
Perk And Benefits
Perk And Benefits 63
Professional Dev. 71
Professional Dev.
Professional Dev. N/A

Overall Culture at Hyatt vs Sonesta

78
/ 100
Hyatt

Employees at Hyatt rate their Overall Culture a 78/100, with Admin and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

67
/ 100
Sonesta

Employees at Sonesta rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

  • Hyatt78
  • Sonesta

Employee Net Promoter Score at Hyatt vs Sonesta

35
eNPS
Hyatt
253 Promoters 58%
83 Passives 19%
103 Detractors 23%

Employee Net Promoter Score
Winner by 40%

-5
eNPS
Sonesta
24 Promoters 38%
12 Passives 19%
27 Detractors 43%
  • Hyatt33
  • Sonesta

Gender Score at Hyatt vs Sonesta

79
/ 100
Hyatt

Employees at Hyatt rate their Gender Score a 79/100, with Admin and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 22%

57
/ 100
Sonesta

Employees at Sonesta rate their Gender Score a /100.

  • Hyatt79
  • Sonesta

Diversity Score at Hyatt vs Sonesta

78
/ 100
Hyatt

Employees at Hyatt rate their Diversity Score a 78/100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Sonesta

Sonesta doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Hyatt78

Perk and Benefits Score at Hyatt vs Sonesta

79
/ 100
Hyatt

Employees at Hyatt rate their Perk and Benefits Score a 79/100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

63
/ 100
Sonesta

Employees at Sonesta rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

  • Hyatt
  • Sonesta63

Professional Development Score at Hyatt vs Sonesta

71
/ 100
Hyatt

Employees at Hyatt rate their Professional Development Score a 71/100.

Professional Development Score
Winner

0
/ 100
Sonesta

Sonesta doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Hyatt71

Leadership Culture Ratings vs Sonesta

Hyatt
80 / 100

Leadership Culture Ratings vs Sonesta
Winner by 16%

Sonesta
64 / 100

Hyatt rates % higher than Sonesta on Leadership Culture Ratings vs Sonesta Ratings based on looking at 1056 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

  • Hyatt80
  • Sonesta

Compensation Culture Ratings vs Sonesta

Hyatt
70 / 100

Compensation Culture Ratings vs Sonesta
Winner by 11%

Sonesta
59 / 100

Hyatt rates % higher than Sonesta on Compensation Culture Ratings vs Sonesta Ratings based on looking at 682 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

  • Hyatt
  • Sonesta59

Team Culture Ratings vs Sonesta

Hyatt
81 / 100

Team Culture Ratings vs Sonesta
Winner by 2%

Sonesta
79 / 100

Hyatt rates % higher than Sonesta on Team Culture Ratings vs Sonesta Ratings based on looking at 565 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

  • Hyatt
  • Sonesta79

Environment Culture Ratings vs Sonesta

Hyatt
73 / 100

Environment Culture Ratings vs Sonesta
Winner by 1%

Sonesta
72 / 100

Hyatt rates % higher than Sonesta on Environment Culture Ratings vs Sonesta Ratings based on looking at 526 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

  • Hyatt
  • Sonesta72

Sentiment Culture Ratings vs Sonesta

Hyatt
82 / 100

Sentiment Culture Ratings vs Sonesta
Winner by 18%

Sonesta
64 / 100

Hyatt rates % higher than Sonesta on Sentiment Culture Ratings vs Sonesta Ratings based on looking at 940 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What's going wrong and how can it be improved?".

  • Hyatt82
  • Sonesta

See how Hyatt compares to its competitors

See how Sonesta compares to its competitors