Hilton Claimed Company

EMPLOYEE PARTICIPANTS: 2072

TOTAL RATINGS: 14594

Sonesta Claimed Company

EMPLOYEE PARTICIPANTS: 82

TOTAL RATINGS: 576

Hilton vs Sonesta

Compare Hilton versus Sonesta for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2072 employees and customers of Hilton and 82 employees and customers of Sonesta.

Hilton

Hilton's brand is ranked #84 in the list of Global Top 100 Brands, as rated by customers of Hilton. Their current market cap is $32.46B.

Sonesta

Sonesta's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sonesta.

3.8/5

Product Quality

2.8/5

3.6/5

Pricing

2.6/5

3.8/5

Customer Service

3/5

NPS Score

54%	Promoters
18%	Passive
28%	Detractors

Net Promoter Score
Winner by 50

-24

NPS Score

36%	Promoters
4%	Passive
60%	Detractors

See how Hilton compares to its competitors

See how Sonesta compares to its competitors

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Working at Hilton vs Working at Sonesta

67 / 100

CEO Rating
Winner by 3%

Carlos Flores

64 / 100

CEO Rating

Hilton

Hilton doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Sonesta

Employees at Sonesta rate their CEO, Carlos Flores, 64/100. This score is 3% lower than the scores of Hilton's CEO, Christopher Nassetta. Employees in the Sales department rate Carlos Flores the highest.

CEO Score 67

CEO Score

CEO Score 64

Overall Culture 64

Overall Culture

Overall Culture 67

-5

eNPS

-5

Gender Score 69

Gender Score

Gender Score 57

Diversity Score 69

Diversity Score

Diversity Score N/A

Perk And Benefits 61

Perk And Benefits

Perk And Benefits 63

Professional Dev. 58

Professional Dev.

Professional Dev. N/A

Overall Culture at Hilton vs Sonesta

/ 100

Hilton

Employees at Hilton rate their Overall Culture a 64/100, with Engineering and Design as the two departments that rate their experience the highest.

/ 100

Sonesta

Employees at Sonesta rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 3%

Hilton64
Sonesta

Employee Net Promoter Score at Hilton vs Sonesta

-5

eNPS

Hilton

651 Promoters 41%

210 Passives 13%

746 Detractors 46%

Tied

-5

eNPS

Sonesta

24 Promoters 38%

12 Passives 19%

27 Detractors 43%

Tied

Hilton-6
Sonesta

Gender Score at Hilton vs Sonesta

/ 100

Hilton

Employees at Hilton rate their Gender Score a 69/100, with Finance and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

/ 100

Sonesta

Employees at Sonesta rate their Gender Score a /100.

Hilton69
Sonesta

Diversity Score at Hilton vs Sonesta

/ 100

Hilton

Employees at Hilton rate their Diversity Score a 69/100, with Sales and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Sonesta

Sonesta doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Hilton69

Perk and Benefits Score at Hilton vs Sonesta

/ 100

Hilton

Employees at Hilton rate their Perk and Benefits Score a 61/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Sonesta

Employees at Sonesta rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Hilton61
Sonesta

Professional Development Score at Hilton vs Sonesta

/ 100

Hilton

Employees at Hilton rate their Professional Development Score a 58/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Sonesta

Sonesta doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Hilton58

Leadership Culture Ratings vs Sonesta

Hilton rates % lower than Sonesta on Leadership Culture Ratings vs Sonesta Ratings based on looking at 3569 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "Does your manager seem to care about you as a person?".

Hilton63
Sonesta

Compensation Culture Ratings vs Sonesta

Hilton rates % lower than Sonesta on Compensation Culture Ratings vs Sonesta Ratings based on looking at 2186 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

Hilton57
Sonesta

Team Culture Ratings vs Sonesta

Hilton rates % lower than Sonesta on Team Culture Ratings vs Sonesta Ratings based on looking at 1832 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Hilton62
Sonesta

Environment Culture Ratings vs Sonesta

Hilton rates % lower than Sonesta on Environment Culture Ratings vs Sonesta Ratings based on looking at 1694 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

Hilton66
Sonesta

Sentiment Culture Ratings vs Sonesta

Hilton

68 / 100

Sentiment Culture Ratings vs Sonesta
Winner by 4%

Sonesta

64 / 100

Hilton rates % higher than Sonesta on Sentiment Culture Ratings vs Sonesta Ratings based on looking at 3102 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Hilton68
Sonesta