EMPLOYEE PARTICIPANTS: 429

TOTAL RATINGS: 4022

EMPLOYEE PARTICIPANTS: 1101

TOTAL RATINGS: 8963

Jimmy John's vs Tropical Smoothie Cafe

Compare Jimmy John's versus Tropical Smoothie Cafe for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 429 employees and customers of Jimmy John's and 1101 employees and customers of Tropical Smoothie Cafe.

Jimmy John's

Jimmy John's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Jimmy John's.

Tropical Smoothie Cafe

Tropical Smoothie Cafe's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Tropical Smoothie Cafe.

3.6/5

Product Quality

3/5

3.3/5

Pricing

2.8/5

3.4/5

Customer Service

2.9/5

NPS Score

49%	Promoters
15%	Passive
36%	Detractors

Net Promoter Score
Winner by 20

-7

NPS Score

41%	Promoters
11%	Passive
48%	Detractors

See how Jimmy John's compares to its competitors

See how Tropical Smoothie Cafe compares to its competitors

Working at Jimmy John's vs Working at Tropical Smoothie Cafe

62 / 100

CEO Rating
Winner by 18%

Mike Rotondo

44 / 100

CEO Rating

Jimmy John's

Jimmy John's doesn't have enough ratings to calculate the Team Culture Ratings.

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Tropical Smoothie Cafe

Employees at Tropical Smoothie Cafe rate their CEO, Mike Rotondo, 44/100. This score is 18% lower than the scores of Jimmy John's' CEO, James North. Employees in the Operations and Sales departments rate Mike Rotondo the highest.

CEO Score 62

CEO Score

CEO Score 44

Overall Culture 65

Overall Culture

Overall Culture 44

-8

eNPS

-70

Gender Score 62

Gender Score

Gender Score 45

Diversity Score 61

Diversity Score

Diversity Score 43

Perk And Benefits 47

Perk And Benefits

Perk And Benefits 28

Professional Dev. 57

Professional Dev.

Professional Dev. 44

Overall Culture at Jimmy John's vs Tropical Smoothie Cafe

/ 100

Jimmy John's

Employees at Jimmy John's rate their Overall Culture a 65/100, with Engineering and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 21%

/ 100

Tropical Smoothie Cafe

Employees at Tropical Smoothie Cafe rate their Overall Culture a /100, with Operations and Product as the two departments that rate their experience the highest.

Jimmy John's
Tropical Smoothie Cafe44

Employee Net Promoter Score at Jimmy John's vs Tropical Smoothie Cafe

-8

eNPS

Jimmy John's

126 Promoters 34%

86 Passives 24%

155 Detractors 42%

Employee Net Promoter Score
Winner by 62%

-70

eNPS

Tropical Smoothie Cafe

92 Promoters 10%

97 Passives 10%

756 Detractors 80%

Jimmy John's
Tropical Smoothie Cafe-71

Gender Score at Jimmy John's vs Tropical Smoothie Cafe

/ 100

Jimmy John's

Employees at Jimmy John's rate their Gender Score a 62/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Gender Score
Winner by 17%

/ 100

Tropical Smoothie Cafe

Employees at Tropical Smoothie Cafe rate their Gender Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Jimmy John's
Tropical Smoothie Cafe45

Diversity Score at Jimmy John's vs Tropical Smoothie Cafe

/ 100

Jimmy John's

Employees at Jimmy John's rate their Diversity Score a 61/100, with Product and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

/ 100

Tropical Smoothie Cafe

Employees at Tropical Smoothie Cafe rate their Diversity Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Jimmy John's
Tropical Smoothie Cafe43

Perk and Benefits Score at Jimmy John's vs Tropical Smoothie Cafe

/ 100

Jimmy John's

Employees at Jimmy John's rate their Perk and Benefits Score a 47/100, with Product and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

/ 100

Tropical Smoothie Cafe

Employees at Tropical Smoothie Cafe rate their Perk and Benefits Score a /100, with Operations and Product as the two departments that rate their experience the highest.

Jimmy John's
Tropical Smoothie Cafe28

Professional Development Score at Jimmy John's vs Tropical Smoothie Cafe

/ 100

Jimmy John's

Employees at Jimmy John's rate their Professional Development Score a 57/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 13%

/ 100

Tropical Smoothie Cafe

Employees at Tropical Smoothie Cafe rate their Professional Development Score a /100.

Jimmy John's
Tropical Smoothie Cafe42

Leadership Culture Ratings vs Tropical Smoothie Cafe

Jimmy John's

63 / 100

Leadership Culture Ratings vs Tropical Smoothie Cafe
Winner by 22%

Tropical Smoothie Cafe

41 / 100

Jimmy John's rates % higher than Tropical Smoothie Cafe on Leadership Culture Ratings vs Tropical Smoothie Cafe Ratings based on looking at 2936 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Does Your Boss Hurt Your Company Culture?".

Jimmy John's
Tropical Smoothie Cafe40

Compensation Culture Ratings vs Tropical Smoothie Cafe

Jimmy John's

53 / 100

Compensation Culture Ratings vs Tropical Smoothie Cafe
Winner by 21%

Tropical Smoothie Cafe

32 / 100

Jimmy John's rates % higher than Tropical Smoothie Cafe on Compensation Culture Ratings vs Tropical Smoothie Cafe Ratings based on looking at 2006 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

Jimmy John's
Tropical Smoothie Cafe31

Team Culture Ratings vs Tropical Smoothie Cafe

Jimmy John's

67 / 100

Team Culture Ratings vs Tropical Smoothie Cafe
Winner by 18%

Tropical Smoothie Cafe

49 / 100

Jimmy John's rates % higher than Tropical Smoothie Cafe on Team Culture Ratings vs Tropical Smoothie Cafe Ratings based on looking at 1743 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

Jimmy John's
Tropical Smoothie Cafe49

Environment Culture Ratings vs Tropical Smoothie Cafe

Jimmy John's

77 / 100

Environment Culture Ratings vs Tropical Smoothie Cafe
Winner by 16%

Tropical Smoothie Cafe

61 / 100

Jimmy John's rates % higher than Tropical Smoothie Cafe on Environment Culture Ratings vs Tropical Smoothie Cafe Ratings based on looking at 1579 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

Jimmy John's
Tropical Smoothie Cafe61

Sentiment Culture Ratings vs Tropical Smoothie Cafe

Jimmy John's

68 / 100

Sentiment Culture Ratings vs Tropical Smoothie Cafe
Winner by 29%

Tropical Smoothie Cafe

39 / 100

Jimmy John's rates % higher than Tropical Smoothie Cafe on Sentiment Culture Ratings vs Tropical Smoothie Cafe Ratings based on looking at 2454 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Jimmy John's
Tropical Smoothie Cafe39