33
NPS Score
VS
Kirkland's
- EMPLOYEE
PARTICIPANTS - 168
- TOTAL
RATINGS
Serena & Lily
- EMPLOYEE
PARTICIPANTS - 10
- TOTAL
RATINGS
Kirkland's vs Serena & Lily
Compare Kirkland's versus Serena & Lily for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 168 employees and customers of Kirkland's and 10 employees and customers of Serena & Lily.
Kirkland's
Kirkland's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Kirkland's. Their current market cap is $400.55M.
Serena & Lily
Serena & Lily's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Serena & Lily. Their current valuation is $200.00M.
3.8/5
Product Quality
3.3/5
3.7/5
Pricing
2.8/5
3.6/5
Customer Service
2.9/5
| 60% | Promoters |
|---|---|
| 13% | Passive |
| 27% | Detractors |
Net Promoter Score
Winner by 73
-40
NPS Score
| 27% | Promoters |
|---|---|
| 6% | Passive |
| 67% | Detractors |
See how Kirkland's compares to its competitors
See how Serena & Lily compares to its competitors
Working at Kirkland's vs Working at Serena & Lily
55 / 100
CEO Rating
Winner by 5%
50 / 100
CEO Rating
Kirkland's
Kirkland's doesn't have enough ratings to calculate the Team Culture Ratings.
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Serena & Lily
Employees at Serena & Lily rate their CEO, Lori Greeley, 50/100. This score is 5% lower than the scores of Kirkland's' CEO, Steven C. Woodward.