Massage Envy Claimed Company

EMPLOYEE PARTICIPANTS: 476

TOTAL RATINGS: 4268

Massage Luxe

EMPLOYEE PARTICIPANTS: 9

TOTAL RATINGS: 103

Massage Envy vs Massage Luxe

Compare Massage Envy versus Massage Luxe for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 476 employees and customers of Massage Envy and 9 employees and customers of Massage Luxe.

Massage Envy

Massage Envy's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Massage Envy.

Massage Luxe

Massage Luxe's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Massage Luxe.

2.2/5

Product Quality

3.4/5

2/5

Pricing

3.5/5

2.1/5

Customer Service

3.6/5

-62

NPS Score

16%	Promoters
6%	Passive
78%	Detractors

NPS Score

67%	Promoters
0%	Passive
33%	Detractors

Net Promoter Score
Winner by 96

See how Massage Envy compares to its competitors

FRS

Therapy Everywhere

SportPursuit

Working at Massage Envy vs Working at Massage Luxe

44 / 100

CEO Rating

77 / 100

CEO Rating
Winner by 33%

Massage Envy

Massage Envy doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Massage Luxe

Employees at Massage Luxe rate their CEO, , 77/100. This score is 33% higher than the scores of Massage Envy's CEO, Joseph Magnacca.

CEO Score 44

CEO Score

CEO Score 77

Overall Culture 49

Overall Culture

Overall Culture 76

-59

eNPS

Gender Score 52

Gender Score

Gender Score 67

Diversity Score 47

Diversity Score

Diversity Score N/A

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 54

Professional Dev. 37

Professional Dev.

Professional Dev. N/A

Overall Culture at Massage Envy vs Massage Luxe

/ 100

Massage Envy

Employees at Massage Envy rate their Overall Culture a 49/100, with Customer Support and Product as the two departments that rate their experience the highest.

/ 100

Massage Luxe

Employees at Massage Luxe rate their Overall Culture a /100.

Overall Culture
Winner by 27%

Massage Envy49
Massage Luxe

Employee Net Promoter Score at Massage Envy vs Massage Luxe

-59

eNPS

Massage Envy

65 Promoters 16%

34 Passives 9%

303 Detractors 75%

eNPS

Massage Luxe

5 Promoters 62%

0 Passives 0%

3 Detractors 38%

Employee Net Promoter Score
Winner by %

Massage Envy-59
Massage Luxe

Gender Score at Massage Envy vs Massage Luxe

/ 100

Massage Envy

Employees at Massage Envy rate their Gender Score a 52/100, with Product and Admin as the two departments that rate their experience the highest.

/ 100

Massage Luxe

Employees at Massage Luxe rate their Gender Score a /100.

Gender Score
Winner by 15%

Massage Envy52
Massage Luxe

Diversity Score at Massage Envy vs Massage Luxe

/ 100

Massage Envy

Employees at Massage Envy rate their Diversity Score a 47/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Massage Luxe

Massage Luxe doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Massage Envy46

Perk and Benefits Score at Massage Envy vs Massage Luxe

/ 100

Massage Envy

Employees at Massage Envy rate their Perk and Benefits Score a 37/100, with Product and Admin as the two departments that rate their experience the highest.

/ 100

Massage Luxe

Employees at Massage Luxe rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 17%

Massage Envy36
Massage Luxe

Professional Development Score at Massage Envy vs Massage Luxe

/ 100

Massage Envy

Employees at Massage Envy rate their Professional Development Score a 37/100, with Sales and Admin as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Massage Luxe

Massage Luxe doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Massage Envy36

Leadership Culture Ratings vs Massage Luxe

Massage Envy rates % lower than Massage Luxe on Leadership Culture Ratings vs Massage Luxe Ratings based on looking at 971 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "What does the leadership team need to get better at?".

Massage Envy44
Massage Luxe

Compensation Culture Ratings vs Massage Luxe

Massage Envy rates % lower than Massage Luxe on Compensation Culture Ratings vs Massage Luxe Ratings based on looking at 639 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Massage Envy37
Massage Luxe

Team Culture Ratings vs Massage Luxe

Massage Envy rates % lower than Massage Luxe on Team Culture Ratings vs Massage Luxe Ratings based on looking at 576 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Massage Envy58
Massage Luxe

Environment Culture Ratings vs Massage Luxe

Massage Envy rates % lower than Massage Luxe on Environment Culture Ratings vs Massage Luxe Ratings based on looking at 556 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

Massage Envy65
Massage Luxe

Sentiment Culture Ratings vs Massage Luxe

Massage Envy rates % lower than Massage Luxe on Sentiment Culture Ratings vs Massage Luxe Ratings based on looking at 804 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

Massage Envy46
Massage Luxe