-36
NPS Score
VS
MERCY HEALTH
- EMPLOYEE
PARTICIPANTS - 62
- TOTAL
RATINGS
SSM Healthcare
- EMPLOYEE
PARTICIPANTS - 275
- TOTAL
RATINGS
MERCY HEALTH vs SSM Healthcare
Compare MERCY HEALTH versus SSM Healthcare for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 62 employees and customers of MERCY HEALTH and 275 employees and customers of SSM Healthcare.
MERCY HEALTH
MERCY HEALTH's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of MERCY HEALTH.
SSM Healthcare
SSM Healthcare's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SSM Healthcare.
2.6/5
Product Quality
2.7/5
2.1/5
Pricing
2.6/5
2.2/5
Customer Service
2.6/5
| 27% | Promoters |
|---|---|
| 10% | Passive |
| 63% | Detractors |
-27
NPS Score
| 32% | Promoters |
|---|---|
| 9% | Passive |
| 59% | Detractors |
Net Promoter Score
Winner by 9
See how MERCY HEALTH compares to its competitors
See how SSM Healthcare compares to its competitors
Working at MERCY HEALTH vs Working at SSM Healthcare
56 / 100
CEO Rating
Winner by 6%
50 / 100
CEO Rating
MERCY HEALTH
MERCY HEALTH doesn't have enough ratings to calculate the Team Culture Ratings.
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SSM Healthcare
Employees at SSM Healthcare rate their CEO, Laura Kaiser, 50/100. This score is 6% lower than the scores of MERCY HEALTH's CEO, John M. Starcher Jr.. Employees in the Admin and Operations departments rate Laura Kaiser the highest.