Pacific Dental Services Claimed Company

EMPLOYEE PARTICIPANTS: 204

TOTAL RATINGS: 1742

Western Dental Services Claimed Company

EMPLOYEE PARTICIPANTS: 116

TOTAL RATINGS: 738

Pacific Dental Services vs Western Dental Services

Compare Pacific Dental Services versus Western Dental Services for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 204 employees and customers of Pacific Dental Services and 116 employees and customers of Western Dental Services.

Pacific Dental Services

Pacific Dental Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pacific Dental Services.

Western Dental Services

Western Dental Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Western Dental Services.

3.4/5

Product Quality

1.5/5

3.4/5

Pricing

1.5/5

3.4/5

Customer Service

1.5/5

NPS Score

43%	Promoters
14%	Passive
43%	Detractors

Net Promoter Score
Winner by 93

-93

NPS Score

3%	Promoters
1%	Passive
96%	Detractors

See how Pacific Dental Services compares to its competitors

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Coast Dental Services

Heartland Dental

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Working at Pacific Dental Services vs Working at Western Dental Services

61 / 100

CEO Rating
Winner by 14%

Daniel D. Crowley

47 / 100

CEO Rating

Pacific Dental Services

Pacific Dental Services doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Western Dental Services

Employees at Western Dental Services rate their CEO, Daniel D. Crowley, 47/100. This score is 14% lower than the scores of Pacific Dental Services' CEO, Stephen Thorne. Employees in the Operations department rate Daniel D. Crowley the highest.

CEO Score 61

CEO Score

CEO Score 47

Overall Culture 61

Overall Culture

Overall Culture 51

-21

eNPS

-54

Gender Score 61

Gender Score

Gender Score 61

Diversity Score 59

Diversity Score

Diversity Score 62

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 50

Professional Dev. 70

Professional Dev.

Professional Dev. N/A

Overall Culture at Pacific Dental Services vs Western Dental Services

/ 100

Pacific Dental Services

Employees at Pacific Dental Services rate their Overall Culture a 61/100, with Marketing and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

/ 100

Western Dental Services

Employees at Western Dental Services rate their Overall Culture a /100, with Operations as the department that rate their experience the highest.

Pacific Dental Services
Western Dental Services51

Employee Net Promoter Score at Pacific Dental Services vs Western Dental Services

-21

eNPS

Pacific Dental Services

55 Promoters 34%

18 Passives 11%

90 Detractors 55%

Employee Net Promoter Score
Winner by 33%

-54

eNPS

Western Dental Services

14 Promoters 15%

14 Passives 16%

63 Detractors 69%

Pacific Dental Services
Western Dental Services-54

Gender Score at Pacific Dental Services vs Western Dental Services

/ 100

Pacific Dental Services

Employees at Pacific Dental Services rate their Gender Score a 61/100, with Customer Success and Marketing as the two departments that rate their experience the highest.

Tied

/ 100

Western Dental Services

Employees at Western Dental Services rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Tied

Pacific Dental Services61
Western Dental Services

Diversity Score at Pacific Dental Services vs Western Dental Services

/ 100

Pacific Dental Services

Employees at Pacific Dental Services rate their Diversity Score a 59/100, with Admin and Customer Success as the two departments that rate their experience the highest.

/ 100

Western Dental Services

Employees at Western Dental Services rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

Diversity Score
Winner by 3%

Pacific Dental Services59
Western Dental Services

Perk and Benefits Score at Pacific Dental Services vs Western Dental Services

/ 100

Pacific Dental Services

Employees at Pacific Dental Services rate their Perk and Benefits Score a 68/100, with Customer Success and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

/ 100

Western Dental Services

Employees at Western Dental Services rate their Perk and Benefits Score a /100, with Operations as the department that rate their experience the highest.

Pacific Dental Services
Western Dental Services49

Professional Development Score at Pacific Dental Services vs Western Dental Services

/ 100

Pacific Dental Services

Employees at Pacific Dental Services rate their Professional Development Score a 70/100.

Professional Development Score
Winner

/ 100

Western Dental Services

Western Dental Services doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Pacific Dental Services71

Leadership Culture Ratings vs Western Dental Services

Pacific Dental Services

59 / 100

Leadership Culture Ratings vs Western Dental Services
Winner by 9%

Western Dental Services

50 / 100

Pacific Dental Services rates % higher than Western Dental Services on Leadership Culture Ratings vs Western Dental Services Ratings based on looking at 572 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Does your manager seem to care about you as a person?".

Pacific Dental Services
Western Dental Services49

Compensation Culture Ratings vs Western Dental Services

Pacific Dental Services

59 / 100

Compensation Culture Ratings vs Western Dental Services
Winner by 19%

Western Dental Services

40 / 100

Pacific Dental Services rates % higher than Western Dental Services on Compensation Culture Ratings vs Western Dental Services Ratings based on looking at 363 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

Pacific Dental Services
Western Dental Services39

Team Culture Ratings vs Western Dental Services

Pacific Dental Services

66 / 100

Team Culture Ratings vs Western Dental Services
Winner by 10%

Western Dental Services

56 / 100

Pacific Dental Services rates % higher than Western Dental Services on Team Culture Ratings vs Western Dental Services Ratings based on looking at 325 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

Pacific Dental Services
Western Dental Services56

Environment Culture Ratings vs Western Dental Services

Pacific Dental Services

67 / 100

Environment Culture Ratings vs Western Dental Services
Winner by 3%

Western Dental Services

64 / 100

Pacific Dental Services rates % higher than Western Dental Services on Environment Culture Ratings vs Western Dental Services Ratings based on looking at 301 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Do you have a close friend at work?".

Pacific Dental Services
Western Dental Services64

Sentiment Culture Ratings vs Western Dental Services

Pacific Dental Services

54 / 100

Sentiment Culture Ratings vs Western Dental Services
Winner by 7%

Western Dental Services

47 / 100

Pacific Dental Services rates % higher than Western Dental Services on Sentiment Culture Ratings vs Western Dental Services Ratings based on looking at 489 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

Pacific Dental Services
Western Dental Services47