Serena & Lily

EMPLOYEE PARTICIPANTS: 7

TOTAL RATINGS: 60

Wayfair Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 248

TOTAL RATINGS: 4903

Serena & Lily vs Wayfair

Compare Serena & Lily versus Wayfair for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 7 employees and customers of Serena & Lily and 248 employees and customers of Wayfair.

Serena & Lily

Serena & Lily's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Serena & Lily. Their current valuation is $200.00M.

Wayfair

Wayfair's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Wayfair. Their current market cap is $21.31B.

3.3/5

Product Quality

1.9/5

2.8/5

Pricing

1.7/5

2.9/5

Customer Service

1.7/5

-32

NPS Score

31%	Promoters
6%	Passive
63%	Detractors

Net Promoter Score
Winner by 19

-51

NPS Score

22%	Promoters
5%	Passive
73%	Detractors

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Working at Serena & Lily vs Working at Wayfair

36 / 100

CEO Rating

Niraj Shah

70 / 100

CEO Rating
Winner by 34%

Serena & Lily

Serena & Lily doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Wayfair

Employees at Wayfair rate their CEO, Niraj Shah, 70/100. This score is 34% higher than the scores of Serena & Lily's CEO, Lori Greeley. Employees in the Finance and IT departments rate Niraj Shah the highest.

CEO Score 36

CEO Score

CEO Score 70

Overall Culture 38

Overall Culture

Overall Culture 71

-66

eNPS

-8

Gender Score N/A

Gender Score

Gender Score 72

Diversity Score N/A

Diversity Score

Diversity Score 70

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 76

Professional Dev. N/A

Professional Dev.

Professional Dev. 70

Overall Culture at Serena & Lily vs Wayfair

/ 100

Serena & Lily

Employees at Serena & Lily rate their Overall Culture a 38/100.

/ 100

Wayfair

Employees at Wayfair rate their Overall Culture a /100, with Design and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 33%

Serena & Lily
Wayfair71

Employee Net Promoter Score at Serena & Lily vs Wayfair

-66

eNPS

Serena & Lily

1 Promoters 17%

0 Passives 0%

5 Detractors 83%

-8

eNPS

Wayfair

73 Promoters 35%

47 Passives 22%

91 Detractors 43%

Employee Net Promoter Score
Winner by %

Serena & Lily
Wayfair-9

Gender Score at Serena & Lily vs Wayfair

Not enough ratings

Serena & Lily

Serena & Lily doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Wayfair

Employees at Wayfair rate their Gender Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Gender Score
Winner

Wayfair72

Diversity Score at Serena & Lily vs Wayfair

Not enough ratings

Serena & Lily

Serena & Lily doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Wayfair

Employees at Wayfair rate their Diversity Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner

Wayfair70

Perk and Benefits Score at Serena & Lily vs Wayfair

/ 100

Serena & Lily

Employees at Serena & Lily rate their Perk and Benefits Score a 68/100.

/ 100

Wayfair

Employees at Wayfair rate their Perk and Benefits Score a /100, with IT and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

Serena & Lily
Wayfair77

Professional Development Score at Serena & Lily vs Wayfair

Not enough ratings

Serena & Lily

Serena & Lily doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Wayfair

Employees at Wayfair rate their Professional Development Score a /100, with Design and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner

Wayfair70

Leadership Culture Ratings vs Wayfair

Serena & Lily rates % lower than Wayfair on Leadership Culture Ratings vs Wayfair Ratings based on looking at 1199 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Serena & Lily
Wayfair73

Compensation Culture Ratings vs Wayfair

Serena & Lily rates % lower than Wayfair on Compensation Culture Ratings vs Wayfair Ratings based on looking at 674 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Serena & Lily
Wayfair72

Team Culture Ratings vs Wayfair

Serena & Lily rates % lower than Wayfair on Team Culture Ratings vs Wayfair Ratings based on looking at 572 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

Serena & Lily
Wayfair77

Environment Culture Ratings vs Wayfair

Serena & Lily rates % lower than Wayfair on Environment Culture Ratings vs Wayfair Ratings based on looking at 693 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

Serena & Lily
Wayfair76

Sentiment Culture Ratings vs Wayfair

Serena & Lily rates % lower than Wayfair on Sentiment Culture Ratings vs Wayfair Ratings based on looking at 523 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "Are you typically excited about going to work each day?".

Serena & Lily
Wayfair70