The UPS Store

EMPLOYEE PARTICIPANTS: 281

TOTAL RATINGS: 2266

UPS Claimed Company

EMPLOYEE PARTICIPANTS: 7997

TOTAL RATINGS: 68186

The UPS Store vs UPS

Compare The UPS Store versus UPS for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 281 employees and customers of The UPS Store and 7997 employees and customers of UPS.

The UPS Store

The UPS Store's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of The UPS Store.

UPS

UPS's brand is ranked #150 in the list of Global Top 1000 Brands, as rated by customers of UPS. Their current market cap is $146.94B.

2.6/5

Product Quality

3.1/5

2.6/5

Pricing

3/5

2.4/5

Customer Service

3/5

-25

NPS Score

32%	Promoters
11%	Passive
57%	Detractors

-1

NPS Score

43%	Promoters
13%	Passive
44%	Detractors

Net Promoter Score
Winner by 24

See how The UPS Store compares to its competitors

FedEx

Brambles

Working at The UPS Store vs Working at UPS

54 / 100

CEO Rating

Carol B. Tomé

59 / 100

CEO Rating
Winner by 5%

The UPS Store

The UPS Store doesn't have enough ratings to calculate the Team Culture Ratings.

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UPS

Employees at UPS rate their CEO, Carol B. Tomé, 59/100. This score is 5% higher than the scores of The UPS Store's CEO, Tim Davis. Employees in the Finance and Marketing departments rate Carol B. Tomé the highest.

CEO Score 54

CEO Score

CEO Score 59

Overall Culture 58

Overall Culture

Overall Culture 64

-31

eNPS

-11

Gender Score 69

Gender Score

Gender Score 66

Diversity Score 55

Diversity Score

Diversity Score 66

Perk And Benefits 32

Perk And Benefits

Perk And Benefits 75

Professional Dev. 63

Professional Dev.

Professional Dev. 52

Overall Culture at The UPS Store vs UPS

/ 100

The UPS Store

Employees at The UPS Store rate their Overall Culture a 58/100, with Design and Sales as the two departments that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Overall Culture a /100, with Business Development and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

The UPS Store
UPS64

Employee Net Promoter Score at The UPS Store vs UPS

-31

eNPS

The UPS Store

68 Promoters 29%

25 Passives 11%

140 Detractors 60%

-11

eNPS

UPS

2291 Promoters 35%

1236 Passives 19%

2992 Detractors 46%

Employee Net Promoter Score
Winner by %

The UPS Store
UPS-11

Gender Score at The UPS Store vs UPS

/ 100

The UPS Store

Employees at The UPS Store rate their Gender Score a 69/100, with Sales and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

UPS

Employees at UPS rate their Gender Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

The UPS Store
UPS66

Diversity Score at The UPS Store vs UPS

/ 100

The UPS Store

Employees at The UPS Store rate their Diversity Score a 55/100, with Sales as the department that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Diversity Score a /100, with Finance and Business Development as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

The UPS Store
UPS66

Perk and Benefits Score at The UPS Store vs UPS

/ 100

The UPS Store

Employees at The UPS Store rate their Perk and Benefits Score a 32/100, with Design and Sales as the two departments that rate their experience the highest.

/ 100

UPS

Employees at UPS rate their Perk and Benefits Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 43%

The UPS Store
UPS75

Professional Development Score at The UPS Store vs UPS

/ 100

The UPS Store

Employees at The UPS Store rate their Professional Development Score a 63/100.

Professional Development Score
Winner by 11%

/ 100

UPS

Employees at UPS rate their Professional Development Score a /100, with Business Development and Finance as the two departments that rate their experience the highest.

The UPS Store
UPS52

Leadership Culture Ratings vs UPS

The UPS Store rates % lower than UPS on Leadership Culture Ratings vs UPS Ratings based on looking at 14556 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

The UPS Store
UPS58

Compensation Culture Ratings vs UPS

The UPS Store rates % lower than UPS on Compensation Culture Ratings vs UPS Ratings based on looking at 11406 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

The UPS Store
UPS69

Team Culture Ratings vs UPS

The UPS Store rates % lower than UPS on Team Culture Ratings vs UPS Ratings based on looking at 10112 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

The UPS Store
UPS66

Environment Culture Ratings vs UPS

The UPS Store

70 / 100

Environment Culture Ratings vs UPS
Winner by 1%

UPS

69 / 100

The UPS Store rates % higher than UPS on Environment Culture Ratings vs UPS Ratings based on looking at 9636 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

The UPS Store
UPS69

Sentiment Culture Ratings vs UPS

The UPS Store rates % lower than UPS on Sentiment Culture Ratings vs UPS Ratings based on looking at 14037 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

The UPS Store
UPS64