ABC Fitness Solutions – Company would rather hire overseas employees then invest in honest hard working Americans for their customer service and tech support regardless of the feedback from there clients or there employees. Hold times are ridiculous and sitel has constant employees call out making it worse. Hope for change | Comparably

ABC Fitness Solutions – Company would rather hire overseas employees then invest in honest hard working Americans for their customer service and tech support regardless of the feedback from there clients or there employees. Hold times are ridiculous and sitel has constant employees call out making it worse. Hope for change

ABC Fitness Solutions Angeforderte Firma
ABC Fitness Solutions (abcfitness.com) is the premier provider of software and related services for the fitness industry, and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for members of clubs of all sizes whether a multi-location chain, franchise or an independent gym. Founded in 1981, ABC helps nearly 16,000 clubs and facilities globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Financial is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com). Weiterlesen
MITARBEITER
TEILNEHMER
277
GESAMT
BEWERTUNGEN
3836
HR or Marketing? Claim Your Free Employer Account

Company would rather hire overseas employees then invest in honest hard working Americans for their customer service and tech support regardless of the feedback from there clients or there employees. Hold times are ridiculous and sitel has constant employees call out making it worse. Hope for change

Was sind einige der besten Dinge an Ihrem Team?

Their willing to work and sacrifice to make sure the job is done. They go above and beyond to make the customer experience a pleasant one.

Was gefällt dir am besten am Führungsteam?

They are friendly and always willing to get the job done. They take constant OT and if not for them the company would fall apart in my opinion.

Was hat Ihnen am Interviewprozess am besten gefallen?

The simplicity of the questions and the straightforward process. They know if you are a good fit for the job due to extensive knowledge and research. Very impressive.

Was muss geändert werden, um die Unternehmenskultur zu verbessern?

Start hiring from American instead of outsourcing to other country's. Another thing could be to have a dedicated USA team and expand to a certain amount of team members for are USS based clients.

Was läuft falsch und wie kann es verbessert werden?

Most departments are falling apart and due to being understaffed. Hire some more people from the USA to cover for the drop. Work on mitigating attendance and other issues with overseas employees. Punish the people that should be punished.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

I feel unappreciated because I worked hard last year for my annual raise only to be told per company policy that you can either get promoted or get your annual increase. I worked hard and deserve both, one has nothing to do with the other.

×
Bewerten Sie Ihr Unternehmen