ABC Fitness Solutions Operations Department Employee Reviews | Comparably
ABC Fitness Solutions Claimed Company
ABC Fitness Solutions (abcfitness.com) is the premier provider of software and related services for the fitness industry, and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for members of clubs of all sizes whether a multi-location chain, franchise or an independent gym. Founded in 1981, ABC helps nearly 16,000 clubs and facilities globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Financial is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com). read more
EMPLOYEE
PARTICIPANTS
277
TOTAL
RATINGS
3836
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ABC Fitness Solutions Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

The leadership team is approachable.

Review from Operations Dept

They are very personable and approachable. They take time to get to know you, listen to you and learn from you.

Review from Operations Dept

All leaders at ABC are completely approachable and want to know how you feel and what feedback you want to share.

Review from Operations Dept

I have worked for a poor CEO in other company. Mr Davis is 100% better then my other CEO.

Review from Operations Dept

They are there for me when and when not needed.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

The executives do not really have anything to do with hourly employees unless it is to criticize or punish them. They constantly pit hourly employees against salary employees. It is uncomfortable. We're supposed to be a team but it hasn't felt like that in forever.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Open PTO is a MUST for all companies who wish to have a solid benefits package... I wouldn't consider working for another company who didn't have it.

Review from Operations Dept

The salary ranges are excellent and comparable with the industry

Review from Operations Dept

Its competitive with the current market.

Review from Operations Dept

I like the fact that ABC Fitness puts a percentage of matching funds towards my 401K.

Review from Operations Dept

I guess the best part is that I have major medical, dental, life, and disability insurance. It would be nice if Cigna actually paid claims instead of continuously denying them though.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel undervalued because the cost of living has never been factored into my salary. It is uncompetitive based on my experience and years with the company.

Review from Operations Dept

I think people with past skills should have an option to work in areas that they have skills in

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

I work within the RevOps team - and I've "found my people"... they're smart, capable, great communicators and I feel equally challenged and supported.

Review from Operations Dept

Being remote, we have group chats that we use to still bounce ideas off of each other and for those that are local we try to meet in office or schedule lunches together.

Review from Operations Dept

The "team" atmosphere we are more like a family or village dedicated to accomplishing the same goals.

Review from Operations Dept

We are the true meaning of team.

Review from Operations Dept

We show up to work every business day. My group is always happy to help out a co worker

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers need to quit expecting something when it doesn't involve us. Hourly employees receiving a benefit, team expects something as well. Too busy being negative or complaining about the issues rather than powering through it or coming up with a better way to operate.

Review from Operations Dept

The "coworkers" I most interact with are the outsourced Sitel agents. They are awful and do not know their jobs. They make so many errors and are never encouraged to do better. If ABC would get rid of Sitel and bring back the US based employees who actually knew the job, that would be best.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We are empowered to complete projects on our own but are still supported by our peers and leadership. We are encouraged to take time off but there is still a balance I am personally trying to find that while I am off, I am able to enjoy my time off and not worry about the work that will be there.

Review from Operations Dept

They support your individual need for time to reset. We all have moderate work loads which is refreshing to keep us busy and the days flying by (which is a good thing) but they respect when we need to "walk away" and reset. There is no judgement and it is encouraged for mental health.

Review from Operations Dept

I an old person and do not understand environment culture

Review from Operations Dept

The most important is the diversity and union.

Review from Operations Dept

I like the fact that my Co-Workers know me since we have worked together for so long. They know I am there for them as well as they are there for me.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ABC Fitness Solutions yet.
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What did you like most about the interview process?

Interviews Reviews

When I was initially hired, there was a video interview and then a group interview. The group interview was foreshadowing to the environment and culture to expect at ABC, it was interesting to be in a group setting and listen to others while still being able to share my own answers.

Review from Operations Dept

They fully explained a day in the life of your position to understand what is required and give you the tools to make the best decision for you moving forward.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of ABC Fitness Solutions yet.
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What makes you most happy at work?

Outlook Reviews

I'm challenged every day, in a way which excites me - not overwhelms me. I have a brilliant team who support me along the way.

Review from Operations Dept

Helping our clients and colleagues. I am also happy when I complete tasks on time, successfully.

Review from Operations Dept

My team and the culture we have built to support eachother.

Review from Operations Dept

Co workers and the work

Review from Operations Dept

Working at ABC Fitness Solutions makes me overall happy.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

The clients I have spoken with who have been forced into Commerce absolutely hate it. They weren't informed of it beforehand or asked if they wanted to switch to that platform. Their members are being double billed because they're not cancelled in iSeries before moving to Commerce. (need more room)

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

What I like best about the company is that I can work from home.

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

More company events but its understandable that after COVID we need to be careful.

Review from Operations Dept
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