Aramark Operations Department Employee Reviews
Briefly describe your overall experience at your company
I enjoy what I do. I enjoy all I have learned and accomplished
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Review from Operations Dept
What do you like best about the leadership team?
We all work together to help one another to be the best team that we can be.
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That they try to develop and promote from within
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Aramark has been a wonderful company with high integrity. They listen, they value and empower their employees. I best experience in a company I have ever had and have worked for 3 Fortune 500 companies.
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Constant change for employment and training
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They seem enthusiastic, and try very hard
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What does the leadership team need to get better at?
A professional attitude towards leadership. Taking accountability and actually doing their job properly.
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To get better organized and get along with everyone
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They need to be completely retrained on being a "leader", not just a boss. Don't gossip about employees. If someone is brave enough to speak up and bring up their concerns, LISTEN TO THEM. Don't target them for unfair treatment and push them away. There's no trust and turnover is insanely high
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Knowing what workers in the field actually do during the day. Experience it first hand and some of their impossible expectations might become more reasonable. Oh, and actually care about their employees couldn't hurt.
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Communicating with employees make it possible for employees to advance
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What is the best part about your compensation package?
Pension is the best thing about it.
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Having insurance, 401k matching, bonus and internal programs that reward and recognize all staff.
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The benefit plan, health an d others
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PTO and health insurance that has a good deductible
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Everything is great. Quickness of insurance coverage
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Why do you feel undervalued and what would make you feel better about your compensation?
Unpaid in a role that i take too much responsibility for without any recognition or pay-rise
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Having "accrued" pto and vacation time is an outdated system and needs to be changed. Upper management needs to listen to employees willing to address important issues.
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Management has no clue. From the executive branch on down.
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Low pay for over 40 hours of work
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I have been with Aramark for longer than 98% of my team. I am still considered a "temp" employee, and I have always helped out all departments. And I know I am getting paid less than other supervisors.
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What are some of the best things about your team?
Close-knit, understanding, friendly and happy to share knowledge.
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They are like family. We pull together. Especially during the current state of the nation
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Peers are always willing to help out. Upper management should take note and follow suit.
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We get the job done.
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Everyone works together for the overall health of the account and organization
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What do your coworkers need to improve and how could you work together better?
Lack of any drive to do anything more, even the bare minimum is a struggle.
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Coming in on time having more dishwashers to help out
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Be honest and not intimidated by call center director
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Team building activities outside of work
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They have a low skill set and management allows them to fester
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What is most positive about the culture and environment at your company?
That we deal with a lot of different people from different backgrounds.
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We have a diverse group of employees that come together naturally for the benefit of the company.
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Peers and employees are amazing, hard workers.
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Even though a bunch of morons are in charge the job gets done by hard working individuals.
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It is truly a team no matter what sector you work with. There’s always someone willing to assist, provide their expertise
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What needs to change to make the company culture better?
Treat everybody equally pay them more and quit disrespecting the dishwashers
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They need more patient supervisors
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What did you like most about the interview process?
That they were straight forward with the questions
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Mathew Lugo is a great General Manager. He makes the interviewing process more of a conversation than a question and answer session
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Average questions. Mostly based on past experiences and hypothetical questions
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You have the opportunity to be yourself, ask questions and gain a better viewpoint of the work you will be doing and with whom you will be working with.
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They took the time to get to know me as a person
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What would you improve about your company's interview process?
Inclusion and inclusivitiy. Communicate postings and career paths. Currently its all secretive
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That they have to work the weekend somebody don't show up you got to work their job and work double double the work and the boss is buddy gets away with murder
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What makes you most happy at work?
Seeing my team come together to get the job done no matter our personal opinion of one another.
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Everything I learn on a daily basis
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The people and also knowing I make a difference and positive impact in people’s lives. Aramark gives you the flexibility to bring ideas to the table and is t afraid to try
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Interacting with co workers getting job done
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Being with all my coworkers. They are like a 2nd family
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What's going wrong and how can it be improved?
The boss is letting everybody run all over him he can't put his foot down everybody late people call in
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Hiring managers from the corporate level on down that know how the employees accomplish their jobs. You can't read it in a book. And it's never that simple. But Aramark is only focused in the stock price and immediate gains. So it can't be improved
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Better pay and better management
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It's difficult to work for a company that doesn't respect its employees. Working with kids, one could assume they would be more prone to getting sick from the environment. I don't see how one sick/personal day for a whole school year is enough. The pay does not match the requirements of the job, too
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Need a better supervisor that actually cares
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