Aramark Culture | Comparably
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Aramark Claimed Company
ARAMARK provides food services, facilities management, and uniform and career apparel to healthcare institutions and more. read more
EMPLOYEE
PARTICIPANTS
828
TOTAL
RATINGS
7805

Aramark Company Culture

Aramark Culture

This score is derived from employee ratings & reviews
2.7/5
Aramark's Overall Culture is rated D

Top Rated Culture Dimensions

Aramark CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
John Zillmer Aramark's CEO
John Zillmer
58 /100

Diversity at Aramark

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Aramark have rated Team, Work Culture, and Environment as the highest categories they have scored

Women at Aramark

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at Aramark have rated Environment, Team, and Work Culture as the highest categories they have scored

Aramark eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-22

Aramark employees are -22% more likely to recommend Aramark as a great place to work

30%Promoters
18%Passives
52%Detractors

Working at Aramark

Working at Aramark is rated below average by 828 employees, across various culture dimensions. Aramark employees rate Environment highest among all categories, and think that Office Culture and Compensation have the most room for improvement, putting Aramark’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Philadelphia, PA. See below in detail how working at Aramark was rated by employees.

Overall Company Culture at Aramark

D

Overall Company Culture at Aramark is rated D

Last updated today

Bottom
20%

Aramark ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 828 Employees

View Results
0
20
40
60
80
100
Engineering
81
Engineering81
HR
75
HR75
Customer Success
72
Customer Success72
Marketing
67
Marketing67
Customer Support
65
Customer Support65
Finance
64
Finance64
IT
63
IT63
Sales
62
Sales62
Product
61
Product61
Admin
56
Admin56
Operations
54
Operations54

Aramark Employee Reviews

Out of 841 Aramark employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Aramark improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From Aramark Employees

  • What are some of the best things about your team?
    energy, resilient, work hard, fair
  • What do you like best about the leadership team?
    They genuinely seem to try to communicate
  • What did you like most about the interview process?
    The chance to ask questions and speak freely

Constructive Feedback From Aramark Employees

  • What does the leadership team need to get better at?
    strategic vision for the business
  • What does the leadership team need to get better at?
    Valueing their employess and show that they are values
  • What do your coworkers need to improve and how could you work together better?
    Lack of any drive to do anything more, even the bare minimum is a struggle.

Aramark Company Information

Aramark Company Overview

ARAMARK provides food services, facilities management, and uniform and career apparel to healthcare institutions and more.

Aramark Mission, Vision & Values

Aramark Mission & Values

Enriching and Nourishing Lives Is Our Mission and Responsibility. Here at Aramark, providing exceptional service to our customers and clients is just the start.

Aramark Vision Statement

Aramark's vision is to employ the best employees and have customers that recommend them to other companies. They would like their customers to be satisfied with the services that they receive from Aramark. The company measures its success through how its profits grow and the people within the company.

Sustainability and Corporate Social Responsibility at Aramark

We’re a global company that touches millions of people’s lives every day. Our size and reach gives us the opportunity to minimize environmental impacts in hundreds of locations in our operations and in our communities.  

Green Thread, our environmental sustainability commitment, symbolizes our approach to weave environmental sustainability into everything we do. We make progress every day on our commitment to source responsibly, minimize waste, operate efficiently, and optimize transportation and fleet. 

We constantly seek to improve our own practices, and we offer our expertise to find practical solutions for thousands of clients worldwide. And, we don’t stop there. We measure the impact of our work and hold ourselves accountable to always do better. 

Philanthropic support is a core part of our community involvement efforts. Financial and in-kind donations are essential in helping nonprofit organizations sustain programs and meet their missions. 

We connect our philanthropic support to both our mission of enriching and nourishing lives and to our expertise. Nutrition and health and wellness are priorities in our thousands of food service locations. Helping people find meaningful work is also a focus for us. We hire thousands of people every year and we’re connected to growing industries, like hospitality, healthcare, education and leisure.

We are committed to making a meaningful impact by:

Helping People Succeed through Education and Employment
Supporting skill development and training to enable low-income youth and adults to achieve economic independence and support their families.
Empowering People To Lead Healthier Lives
Impacting community health and wellness by helping children and families choose nutritious foods and adopt healthy lifestyles.

HeadquarterPhiladelphia, PA
United States of America
Websitewww.aramark.com
Founding Date1936
Tel1(180)099-9898
Company StatusPublic
StockARMK

Aramark Competitors

Aramark competitors include CINTAS CORPORATION, G&K Services, Centerplate, and ABM Industries. Aramark ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Aramark compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    CINTAS CORPORATION's Logo
    CINTAS CORPORATION
    4.2/5
  2. #2
    G&K Services' Logo
    G&K Services
    3.3/5
  3. #3
    Centerplate's Logo
    Centerplate
    3.0/5
  4. #4
    Aramark's Logo
    Aramark
    2.7/5
  5. #5
    ABM Industries' Logo
    ABM Industries
    2.5/5
  • Culture Video

Aramark Employees

828 employees at Aramark have reviewed Aramark across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 828 Aramark employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Aramark are mostly dissatisfied with their total compensation at Aramark, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Aramark are not very pleased with their team. 828 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Aramark are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Aramark believe the environment at Aramark is positive. Most Participants believe the pace of work at Aramark is comfortably fast. About 63% of the employees at Aramark work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Aramark are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Aramark employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Aramark report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Aramark have 1 meeting
Meetings
A Day in the Life
74% of Aramark employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Aramark employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
56% of Aramark employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Aramark employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
54% of Aramark employees call their work environment positive
Environment

Joining Aramark - Employee Onboarding

The prevailing opinion from employees about joining Aramark is that the company was prepared on their first day. Aramark employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Aramark KPIs and OKRs

At Aramark 22% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Aramark's KPIs and OKRs is essential for its success. Out of 23 Aramark employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.

AnswerPercent
Yes48%
No52%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes22%
No78%
Are the KPIs/OKRs for your department clear?

Aramark CEO & Leadership

Aramark CEO - John Zillmer

John Zillmer Aramark's CEO
58 /100

Aramark’s CEO John Zillmer started in this role in 2019. John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Philadelphia, PA. John Zillmer’s employees rank Aramark in the Bottom 35% for Environment, in the Bottom 35% for Professional Development, and in the Bottom 30% for Team. Zillmer is generally unpopular with Aramark employees, but ranks especially low with Asian or Pacific Islander employees, and by employees identified with Other ethnicities and employees in the Customer Support department. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Aramark’s competitors, John Zillmer ranks below both Centerplate CEO Chris Verros and ABM Industries CEO Scott Salmirs.

Aramark Leadership

The Aramark Executive Team is rated a “D+” and led by CEO John Zillmer, Executive VP, General Counsel & Secretary Stephen Reynolds Esq., and Executive Vice President of Human Resources Lynn McKee

  • John Zillmer  CEO / President

    John Zillmer CEO / President

    John Zillmer is a highly effective and successful business leader with deep experience and expertise in the food... read more

  • Stephen Reynolds Esq. Executive VP, General Counsel & Secretary

    Mr. Stephen R. Reynolds, also known as Steve, Esq., has been an Executive Vice President, General Counsel and Secretary... read more

  • Lynn McKee Executive Vice President of Human Resources

    Ms. Lynn B. McKee serves as Executive Vice President of Human Resources for ARAMARK Corporation since 2004. Since... read more

  • John A. Quelch C.B.E., Ph.D., DBA, MBA, MS Director

    Prof. John A. Quelch, C.B.E., Ph.D., DBA, MBA, MS has been the Charles Edward Wilson Professor of Business... read more

  • Brian P. Pressler Senior VP, Controller & Chief Accounting Officer

    Mr. Brian P. Pressler has been Chief Accounting Officer, Senior Vice President and Controller of Aramark since June... read more

  • Joseph M. Munnelly Chief Accounting Officer (Leave of Absence), SVP (Leave of Absence) & Controller (Leave of Absence)

    Mr. Joseph M. Munnelly, also known as Joe, has been the Chief Accounting Officer and Controller of Aramark (a/k/a... read more

  • David Ballarini Senior Vice President

    Mr. David Ballarini has been Senior Vice President at ARAMARK Holdings Corporation since September 2008. Mr. Ballarini... read more

  • Debra Moyer Vice President of Operations

    Debra Moyer serves as the Vice President of Operations of Aramark.

  • Jan Moellering Vice President Operations

    Jan Moellering serves as the Vice President Operations of Aramark.

Aramark Salaries

How much does Aramark pay?

How much do people at Aramark get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Aramark is $130,577, or $62 per hour, while the estimated median salary is $131,648, or $63 per hour.

At Aramark, the highest paid job is a Director of Sales at $232,040 annually and the lowest is an Office Manager at $38,909 annually. Average Aramark salaries by department include: Marketing at $122,845, Admin at $60,896, HR at $109,179, and Operations at $116,998. Half of Aramark salaries are above $131,648.

398 employees at Aramark rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 1202 ratings) while 383 employees at Aramark rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 400 ratings).

Salaries contributed from Aramark employees include job titles like Graphic Designer, Director of Marketing, Data Analyst, and Director of Operations. Comparably data has a total of 5 salary records from Aramark employees.

Last updated a month ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$100k
$100k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$243k
$243k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$308k
$308k100th Percentile
$130,577*
Average Compensation
$131,648*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Aramark Salaries by City

Aramark Salaries by Department

Explore Aramark Salaries

Diversity & Inclusion at Aramark

Diverse employees at Aramark score the company 61/100 across various culture categories, placing Aramark in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Aramark across various culture dimensions.

Diversity and inclusion are the backbone of our vibrant workforce, and essential to our success. We employ more than 270,000 unique people in different cultures around the world and each one of our employees is unique, so we’re constantly pushing to make sure our workplace is reflective of our diverse group of employees and customers.

Ranked Culture the Highest

Women 78/100
Department - HR
Men 78/100
Department - Engineering
Diverse Employees 78/100
Department - Product

Ranked Culture the Lowest

Women 41/100
Tenure - 5 to 10 Years
Men 50/100
Department - Admin
Diverse Employees 45/100
Department - Admin

Aramark Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Aramark PTO

Aramark's PTO and Vacation policy typically gives 0-10 days off a year with 88% of employees expected to be work free while out of office. Paid Time Off is Aramark's 4th most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. Aramark's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time20%
Vacation Policy20%
Office Meals30%
401k Contribution30%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes12%
No88%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo12%
$1000 -$1500/mo19%
$500 -$1000/mo31%
Less than $500/mo38%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Aramark Careers

Aramark Jobs

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H1B Visa

In 2019, Aramark applied for 9 H1B visas. Of the work permits applied for, 89% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Aramark unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

9
Total Applied
  • 89% Granted (8 out of 9)
  • 0% Denied ( out of 9)
  • 11% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 9)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 9)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Aramark Know You Want To Work There

Overview of Candidates Interested in Aramark on Comparably

Candidates By Department

All Industries
30%
Sales
14%
Customer Support
12%
Engineering
11%
IT
9%
Other
25%

Candidates By Location

Philadelphia
30%
New York City
5%
San Antonio
4%
Chicago
4%
West Chester
2%
Other
56%

Aramark Internship Program

Through internships and on-the-job training, students can start their career off on the right foot.

Career Areas : OverviewProfessional and ManagementHourly and SeasonalStudentsVeteransDestinations and Attractions

Every year, we search for the best and brightest students from across the country to join our team of talented professionals. Here, they get the resources, knowledge and training necessary to jump-start their promising professional careers.

Whether they’re newly graduated or continuing their education, we provide students unique internship and professional opportunities that expose them to real-life business experiences, a wide-array of industries and a diverse work environment. That way, as they enter the working world, they’ll do so with valuable experience to look back on.

How difficult is it to get an internship at Aramark?

Operations
Very Difficult0%
Somewhat Difficult50%
Not Difficult25%
Difficult0%
Does Not Offer Internships25%
Answered by 4 Operations Interns

Frequently Asked Questions regarding Aramark

Who is the CEO of Aramark?

Aramark CEO is John Zillmer, their score by employees is 58

What is Aramark eNPS?

The eNPS for Aramark is -22

What is Aramark revenue?

Aramark revenue is $15B

What is the salary for Senior QA in Aramark?

Senior QA average salary in the US is 110k

What are the salaries in the Customer Support in Aramark?

The average salaries for Customer Support in Aramark is 68k

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