Vertafore Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 18 days ago
Review from Operations Dept
What do you like best about the leadership team?
My direct leadership members do show that they care about us as people and not just another employee
Review from Operations Dept · Posted 18 days ago
Recently we had some leadership changes they introduce new work techniques which look promising in the longer run.
Review from Operations Dept
They are the best and good
Review from Operations Dept
They are attuned to a good work / life balance.
Review from Operations Dept
They know the insurance business inside and out, and they're very customer-retention focused.
Review from Operations Dept
What does the leadership team need to get better at?
Listening to their employees and actually taking action. Relaying things directly and not trying to spin unpopular decisions - we're adults and don't need to be told something that is obviously false.
Review from Operations Dept
compensation compensation compensation compensation compensation compensation compensation compensation
Review from Operations Dept
Communication is lacking from leadership teams. The DEI initiatives are only performative. Often time decisions are made that impact employees (and don't impact customers) without input from employees and rolled out without much thought/consideration of how exactly it impacts employees.
Review from Operations Dept
They need to reinstall the flexible first work from home policy. Forcing us to come into the office on a regular basis provides no value and has significantly hurt job satisfaction and work-life balance. It is not only short-sighted, but it is causing good employees to leave, and hurting recruiting.
Review from Operations Dept
It's becoming clear that leadership doesn't care about or respect their employees. It doesn't feel like our opinions are valued and when we disagree with decisions, we're told that we're welcome to leave. It would be nice if we felt valued (and not with pizza parties).
Review from Operations Dept
What is the best part about your compensation package?
No best part so far
Review from Operations Dept
We have a fairly flexible PTO policy.
Review from Operations Dept
We have a reasonably generous PTO package.
Review from Operations Dept
We have no-hassle Personal Time Off (PTO).
Review from Operations Dept
Flex PTO, Flexible First Work Schedule.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The pay needs to be much better and getting a pay raise with above standard reviews should not be restricted to if you received a promotion in the last year or not. It's very disheartening to see the showcase of Accelerate while making less than expected at a tech company
Review from Operations Dept · Posted 18 days ago
I have 10 years of experience I think company is way under paid compared to our USA counterpart but we the same work.
Review from Operations Dept
There seems to be a higher emphasis on time spent here than skill and value brought. Doesn't seem to matter how much you learn, there's a very narrow line for advancement within a reasonable amount of time.
Review from Operations Dept
Paid more competitive with industry standards.
Review from Operations Dept
Compensation is EMBARRASSINGLY low compared to both the area and industry as a whole. Paying people $30k-$40k UNDER the industry average and $10K-$15K under the low income level for the area is absurd. Not to mention any time it's brought up, leadership skirts around the topic and avoids addressing
Review from Operations Dept
What are some of the best things about your team?
A good majority of us work together well and care about each other to work hard for each other. We care about our manager and vice versa so it makes working easier even when dealing with a difficult client
Review from Operations Dept · Posted 18 days ago
Very helpful and always ready help me.
Review from Operations Dept
They're really smart and highly dedicated to doing their best.
Review from Operations Dept
It's fun to work with people who are really smart and personable.
Review from Operations Dept
They're really smart, and we all get along great.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
A stronger effort and focus on inclusion
Review from Operations Dept
Less long winded meetings, and more quick decision making. Better communication as we grow.
Review from Operations Dept
What is most positive about the culture and environment at your company?
They let you be you without holding to strict normal office environment
Review from Operations Dept · Posted 18 days ago
Coordination among the team members
Review from Operations Dept · Posted 19 days ago
Our manager always encouraged us do cross trainings in between the team
Review from Operations Dept
Everyone seems to have their coworkers' best interests in mind.
Review from Operations Dept
There are lots of non-work-related opportunities such as clubs and discussion groups, if one should care to take advantage of them.
Review from Operations Dept
What needs to change to make the company culture better?
please change some policies like providing Casual Leaves, shift allowances, conducting some fun activities which promote friendliness among teams and team members, also encourage employes .
Review from Operations Dept
Need to give guidelines to the mangers to maintain proper timings for lunch and other things.
Review from Operations Dept
Management is taking nice care to employees now but there is some thing management missing to track employee working hours or timings and the interaction between the teams.
Review from Operations Dept
What did you like most about the interview process?
Honesty and transparency goes a long way.
Review from Operations Dept
I appreciated the mentor attitude of those who interviewed me.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Vertafore yet.
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What makes you most happy at work?
The people I work with
Review from Operations Dept · Posted 18 days ago
Learning new things and a chance to prove
Review from Operations Dept · Posted 19 days ago
the working environment is fantastic.
Review from Operations Dept
My manager, who recognizes us.
Review from Operations Dept
I know ahead of time what I need to do, and I accomplish my tasks with minimal to zero oversight.
Review from Operations Dept
What's going wrong and how can it be improved?
Those in charge of decisions have poor communication skills and a seeming lack of desire to retain and acquire talented employees. It is rare to run into someone who is actually excited to be working for Vertafore.
Review from Operations Dept
The company isn't actively investing in its employees and only has performative initiatives regarding culture/employee improvement. There is not actual accountability for those initiatives and improvements are very rarely made.
Review from Operations Dept
We have lots of customer and employee turnover. Upper management recently implemented a return to office policy with no clear reason as to why we need to start working from the office again, and losing employees due to this is going to make the customer experience worse (less employee knowledge).
Review from Operations Dept
undervalued, underpaid, underappreciated, dismissed. achievements not recognized
Review from Operations Dept
Stop taking advantage of people and pay them. Stop forcing people to work in an office and expecting them to be able to live off scraps. Stop constantly talking about “career advancement opportunities” whe
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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