Vertafore Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 6 days ago
Challenging work and collaboration with other teams is great. I love my job.
Review from Operations Dept
Review from Operations Dept
It has been amazing 3yrs of my career. Every is filled with learning and opportunities to influence
Review from Operations Dept
What do you like best about the leadership team?
They know the insurance business inside and out, and they're very customer-retention focused.
Review from Operations Dept · Posted 6 days ago
They have a clear vision of where the company needs to go, and they're invested in taking us along with them.
Review from Operations Dept
Driven and transparent. They care about our culture and work to maintain it.
Review from Operations Dept
They are very responsive to employee requests.
Review from Operations Dept
Inclusive and I feel I belong here.
Review from Operations Dept
What does the leadership team need to get better at?
Listening to their employees and actually taking action. Relaying things directly and not trying to spin unpopular decisions - we're adults and don't need to be told something that is obviously false.
Review from Operations Dept
compensation compensation compensation compensation compensation compensation compensation compensation
Review from Operations Dept
Communication is lacking from leadership teams. The DEI initiatives are only performative. Often time decisions are made that impact employees (and don't impact customers) without input from employees and rolled out without much thought/consideration of how exactly it impacts employees.
Review from Operations Dept
They need to reinstall the flexible first work from home policy. Forcing us to come into the office on a regular basis provides no value and has significantly hurt job satisfaction and work-life balance. It is not only short-sighted, but it is causing good employees to leave, and hurting recruiting.
Review from Operations Dept
It's becoming clear that leadership doesn't care about or respect their employees. It doesn't feel like our opinions are valued and when we disagree with decisions, we're told that we're welcome to leave. It would be nice if we felt valued (and not with pizza parties).
Review from Operations Dept
What is the best part about your compensation package?
We have a reasonably generous PTO package.
Review from Operations Dept · Posted 6 days ago
We have no-hassle Personal Time Off (PTO).
Review from Operations Dept
Flex PTO, Flexible First Work Schedule.
Review from Operations Dept
I like the flexibility of our PTO process.
Review from Operations Dept
No performance linked incentive .
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There seems to be a higher emphasis on time spent here than skill and value brought. Doesn't seem to matter how much you learn, there's a very narrow line for advancement within a reasonable amount of time.
Review from Operations Dept
Paid more competitive with industry standards.
Review from Operations Dept
Compensation is EMBARRASSINGLY low compared to both the area and industry as a whole. Paying people $30k-$40k UNDER the industry average and $10K-$15K under the low income level for the area is absurd. Not to mention any time it's brought up, leadership skirts around the topic and avoids addressing
Review from Operations Dept
We've discussed salary issues for years and are consistently told that we pay in the middle of what the market does, but also we're top of the market in terms of the company? That doesn't add up. Annual raises and bonuses are poor, along with raises that you get for a promotion.
Review from Operations Dept
compensation is embarrassingly low especially compared to the market and other similar roles. "merit based" raises and bonuses dont feel very "merit based" when everyone on the team gets the same increase, even when you're constantly being told you outperform them
Review from Operations Dept
What are some of the best things about your team?
It's fun to work with people who are really smart and personable.
Review from Operations Dept · Posted 6 days ago
They're really smart, and we all get along great.
Review from Operations Dept
Honesty and integrity. Our team members truly care about their performance and helping each other.
Review from Operations Dept
Everybody is dedicated to each other's success.
Review from Operations Dept
Collaboration Accountability Responsible Eager to learn and push themselves
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
A stronger effort and focus on inclusion
Review from Operations Dept
Less long winded meetings, and more quick decision making. Better communication as we grow.
Review from Operations Dept
What is most positive about the culture and environment at your company?
There are lots of non-work-related opportunities such as clubs and discussion groups, if one should care to take advantage of them.
Review from Operations Dept · Posted 6 days ago
It's an all-inclusive and accepting environment without feeling oppressive.
Review from Operations Dept
Positivity and our workplace services team.
Review from Operations Dept
The flex work schedule is excellent.
Review from Operations Dept
Open culture where every senior is available for interaction
Review from Operations Dept
What needs to change to make the company culture better?
please change some policies like providing Casual Leaves, shift allowances, conducting some fun activities which promote friendliness among teams and team members, also encourage employes .
Review from Operations Dept
Need to give guidelines to the mangers to maintain proper timings for lunch and other things.
Review from Operations Dept
Management is taking nice care to employees now but there is some thing management missing to track employee working hours or timings and the interaction between the teams.
Review from Operations Dept
What did you like most about the interview process?
Honesty and transparency goes a long way.
Review from Operations Dept
I appreciated the mentor attitude of those who interviewed me.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Vertafore yet.
Be the first to contribute a review.
What makes you most happy at work?
Knowing that what I do helps our customers and my fellow employees understand our products better.
Review from Operations Dept · Posted 6 days ago
Knowing I have all the skills I need to do my job well.
Review from Operations Dept
Feeling like I make a difference.
Review from Operations Dept
Knowing I am an appreciated contributor to the company's success.
Review from Operations Dept
Open and honest discussions. Transparency the connection I have with my team my superiors
Review from Operations Dept
What's going wrong and how can it be improved?
Those in charge of decisions have poor communication skills and a seeming lack of desire to retain and acquire talented employees. It is rare to run into someone who is actually excited to be working for Vertafore.
Review from Operations Dept
The company isn't actively investing in its employees and only has performative initiatives regarding culture/employee improvement. There is not actual accountability for those initiatives and improvements are very rarely made.
Review from Operations Dept
We have lots of customer and employee turnover. Upper management recently implemented a return to office policy with no clear reason as to why we need to start working from the office again, and losing employees due to this is going to make the customer experience worse (less employee knowledge).
Review from Operations Dept
undervalued, underpaid, underappreciated, dismissed. achievements not recognized
Review from Operations Dept
Stop taking advantage of people and pay them. Stop forcing people to work in an office and expecting them to be able to live off scraps. Stop constantly talking about “career advancement opportunities” whe
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Vertafore yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Vertafore yet.
Be the first to contribute a review.