36
eNPS Score
Q&A With Vertafore Employees
We are a team of high achievers who pride ourselves on getting it right, every time, and learning in the process. Despite our shared principles, we are also an eclectic bunch. We are insurance nerds, techies, and creatives—sometimes all at the same time. Our culture isn't static. It's something we build and improve upon, every day.
How employees describe working at Vertafore
The executive team needs to consider cost of living raises for all locations and not just Denver.
Review from Customer Support Dept
Very good as I work fairly independently which is how I like to manage my projects.
Review from Product Dept
Good place to learn new things and explore yourself
Review from Engineering Dept
Working at Vertafore has provided me the opportunity to grow personally and professionally. I'm constantly challenged and able to utilize my problem solving skills. It's a delight to work with so many professionals in the industry.
Review from Engineering Dept
QA Executive Leadership needs to be overhauled. They undermine the QA manager's work it's very toxic. My direct manager is amazing, but those above him need to rethink what they are doing.
Review from Design Dept
What it's like to work at Vertafore
- Vertafore employees generally work 8.7 hrs a day
- Employees at Vertafore report the work pace is comfortably fast
- On a typical day, employees at Vertafore have 4+ meetings
- 96% of Vertafore employees look forward to interacting with their team every day
- Vertafore employees most often take 20-30 paid vacation and sick days each year
- 85% of Vertafore employees report they are happy with their work life balance
- Vertafore employees typically get valuable feedback on how to improve at work Once a month
- 93% of Vertafore employees call their work environment positive
Q&A With Vertafore Employees
IDX: 0 TOT: 92
How's the work life balance at Vertafore?
Top Employee Response
Very good. Better than most places I have worked.
Pretty good. Some stressful times and some late nights but more often than not, in at 8 and out at 5.
Good, almost no one is there after 4:30
What's the work from home policy like at Vertafore?
Top Employee Response
Non existent. You are expected to be in the office no matter how far you live or whether your role interfaces with other people in the office. Face time expectations are high.
Since Covid, all employees are working from home for now
Inflexible on most teams
What benefits does Vertafore provide?
Pretty much everything! Health, dental, vision, disability, life, PTO, parental leave, education assistance.
Health insurance, life insurance, short and long term disability, dental and vision insurance,2019 6 weeks of parental leave, 2019 Flexable Time Off, paid holidays, Employee recognition program, wellness rewards
401k, Health
Does Vertafore drug test or do a background check?
Yes
Yes
Yes
What do people at Vertafore think about the CEO? What do they do well and what can they improve?
Top Employee Response
The CEO is pretty new, less than a year, and it's been a rough year so it's hard to say. I think she's really trying hard to do the right thing for employees even when it's tough or it's not her choice. I think she could do better at making sure she keeps commitments and does what she says, when she says it will happen.
We do not work directly with the CEO. We do not communicate with her aside from occasional presentations.
People seem to like our CEO.
What do you like best about the leadership team at RiskMatch?
Top Employee Response
Shared Vision. Drive. Accessible. Promoting a culture that believes success is due to the contribution of all.
Transparency, respect, likability, team collaboration.
Vision oriented. Hard working. Good culture.
What is most positive about the culture and environment at RiskMatch?
Top Employee Response
Pleasant and supportive culture. Success is the contribution of all.
Social, collaborative, positive atmosphere
Collaborative. Fun. High Energy. Inclusive.
What makes you most happy at RiskMatch?
Top Employee Response
Leadership. Colleagues. Clients. Ability to get things done well and quickly.
Building and growing an early stage tech business.
Delivering value.
How's the vacation policy at Vertafore?
Top Employee Response
It's excellent! 18 days PTO plus a floating holiday and 11 paid holidays to start.
Starting out, you get 18 days of PTO per year, plus 10 paid holidays, plus 1 floating holiday to use as you want. The PTO increases after a few years of service too.
we actually just switched to flex pto with no mandatory minimum so management will use it as a tool against employees.
What is the best part about your compensation package at RiskMatch?
Top Employee Response
mix of compensation and benefits. Healthcare paid for entirely by company
No cost per paycheck for benefits.
Recognition on contribution. Excellent health insurance.
What are some of the best things about your team at RiskMatch?
Top Employee Response
Focus on ongoing improvements and delivering value to clients. Always doing what's best for the company and clients.
Collaborative. Fun. Smart. Energetic.
Aligned around vision, fun.
Does vertafore drug test for marijuana in Colorado?
Response from Vertafore
4 years ago
We do not test for marijuana in our drug screens.
Top Employee Response
Yes. Vertafore follows the federal guidelines.
Yes
What is the best advice you could give someone during their first month at Vertafore?
Remain calm, don’t get frustrated- in many cases it will take time (months to a year) for you to understand your job completely...just take a deep breath, take good notes and ask a lot of questions.
Don't get too attached to your job or coworkers
How are the career growth opportunities on the Engineering team at Vertafore?
They do not promote to senior level, and seniors have very little to no opportunity to advance. They are of the mindset of hire no experience lower levels and high experience seniors and then restricting advancement opportunities.
I appreciate that managers let us build in time to learn new things, but I wish more senior engineers were more willing to help and mentor newer engineers.
How are layoffs handled in the Customer Support department at Vertafore?
Top Employee Response
We’ve not had any in my time at Vertafore.
Thats not true, they just recently fired an entire office. they got very little severance.
How are the benefits at Vertafore for employees in Engineering?
below fair market value, like everything else at V4, underwhelming and discouraging.
Not awful but definitely below average for the market.
How do you feel about going to work at Vertafore everyday?
It is awful. They treat development like the unloved stepchild of the company. they tell us all the time about how sales and marketing are bringing money in and how great they are, but development gets the feeling that we are a burden.
I love what I do so it's almost not work
What interview questions does Vertafore ask?
Just be yourself, we won't try to trick you.
Basic questions
How does Vertafore make decisions around promotions?
sometimes incorrectly; many times justified
No idea
What's the best part of your job at Vertafore?
That is true, however they also just closed an entire office letting all of that knowledge and experience go. nearly everyone at denver is 2 years or less experience... and it shows!
The best part was the friendliness of coworkers but most have been there forever. They are either truly content or truly complacent
What's one thing you wish you'd known before joining Vertafore?
Top Employee Response
The full job description and lack of organization leadership showed
That I would have to basically interview for my job every 2 weeks.
What's the office layout like at Vertafore?
The Denver office basically goes around in a circle. Offices are for executives but with glass walls, they're not inaccessible by any means. Managers work with the employees on their level which is pretty cool. Each office cluster has their own name and Vertafore is expanding in their building by adding 2 more floors for office space. So far, no one is "curled up in a corner". It's all pretty open.
Open floor plan nobody really had an office but you could tell those who would gave rather had an office because they would be curled up in a corner or by a window
What unique perks and benefits does Vertafore provide?
On-site gym, sit/stand desks, creative workspaces, beer on tap, great PTO policy, comprehensive Healthcare and 401k match.
Work from home bonuses awesome kitchen. Health, dental, etc
What's the vibe like in the Customer Support dept at Vertafore? How many hours are you working?
There are many customer service departments- sometimes more than one per location. I really enjoy my department, it’s a very diverse group of fun folks. I work 8-5.
I worked 8 hours a day but just know the positions were salaried and no OT.
What's the pay like for Engineering roles at Vertafore?
Top Employee Response
It's low. They moved the company to Denver so that they can pay less for engineers. They're sending candidates through bootcamps because they don't have to pay as much for someone who's been through a bootcamp as they would for someone who is college educated. If you choose to work at Vertafore, don't do it for the pay.
we are 2/3 under market value. and the culture doesnt make up for it.
Curious about what work's like at Vertafore?
Anonymously Ask Vertafore Employees Any Question
Should I work at Vertafore?
55% of Vertafore employees would encourage their friends to become coworkers, whereas 26% are neutral and 19% would not recommend working at Vertafore to their friends.
| 55% | Promoters |
|---|---|
| 26% | Passive |
| 19% | Detractors |
