21
eNPS Score
Q&A With Travelers Employees
Travelers employs 30,000 of the most talented and passionate people in the insurance industry, all of whom are working together to keep customers and their property protected. If you’re driven to succeed, see obstacles as challenges and work each day to make an impact, you belong at Travelers. Find out why.
How employees describe working at Travelers
great customer experience every time
Stable and structured environment and systems . There is always room for improvement, but it is clear Travelers is dedicated to modernizing their systems and applications.
I have seen xponentiql growth in my career sine joining Travelers.
Quick process. Good interviewers. Well thought oit.
Having a sense if accomplishment and helping others
What it's like to work at Travelers
- Travelers employees generally work 8.7 hrs a day
- Employees at Travelers report the work pace is comfortably fast
- On a typical day, employees at Travelers have 1 meeting
- 81% of Travelers employees look forward to interacting with their team every day
- Travelers employees most often take 20-30 paid vacation and sick days each year
- 90% of Travelers employees report they are happy with their work life balance
- Travelers employees typically get valuable feedback on how to improve at work Once a month
- 79% of Travelers employees call their work environment positive
Q&A With Travelers Employees
IDX: 0 TOT: 44
What are the team outings like at Travelers?
Pre-pandemic, we would have a summer picnic, a fall offsite outing, and a holiday party. The picnic every year would include an Olympics-style competition with different events. We've been apple picking and gone to corn mazes, as well as attending baseball games, laser tag, and bowling. Some barbecues at parks as well. Not sure if that will happen again even after the return to the office.
They don’t exist. Travelers is very stingy. No holiday parties either.
They are few and far between. No holiday parties because Travelers is too cheap.
What kind of people succeed at Travelers?
Order takers, the company is very set in their ways.
People that are loyal to management and never ask questions.
How much and how often do raises happen at Travelers?
Top Employee Response
Once a year if your lucky, but they are very small
Raises are tiny and only given once a year.
How do you feel about going to work at Travelers everyday?
Hate it
Wish I worked somewhere else.
What's the office layout like at Travelers?
Cubical farm
Cubicles and they are upgrading to smaller cubicles.
What's the pay like for Sales roles at Travelers?
Top Employee Response
Less than other insurance companies pay for similar roles.
Below Average
What's the vibe like in the Sales dept at Travelers? How many hours are you working?
Down. Most feel overworked and underpaid and are looking for new jobs.
Overworked and underpaid compared to other insurance companies. Most of my coworkers feel Travelers is very stingy.
How's the leadership on the Sales team at Travelers?
The best they can with what they have to work with. Travelers is not a sales organization nor do they understand what a sales team needs to be motivated.
Travelers is an underwriting oriented company, not a sales-oriented company. I've heard it said many times that product views the sales department as an unnecessary expense.
What's the Sales team like at Travelers?
What you would expect, from a sales team run by underwriters. There is a lot of frustration around not being understood/correctly compensated.
Travelers DOES NOT have a sales culture. They do not understand what it takes to build a good sales team as most the people they hire are not true sales people. They talk a lot about hiring the best people but settle for average at best. Bonuses are not given out based on your territory's production or your ranking in the region and country. Instead, bonuses are awarded to whom management likes best. If your a sales person looking to join a company with a strong sales background, just keep looking because you will never find it at Travelers.
How's the morale at Travelers?
Low. 80% of my coworkers on my team are looking for a new job.
It all depends on who you talk with. Management always act like things are great, but most employees that have been there more than a couple of years feel like they are going no where. There is no clear path on how to move up within the company. Most employees feel they are over worked and way under paid.
How's the work life balance at Travelers?
Horrible
They expect a lot out of their employees, more than most other carriers, but the pay is low.
How can I get hired at Travelers as a recent grad?
Just apply and be passionate about growing your career. Make sure you understand the job you are applying for.
How flexible is your work schedule at Travelers?
Very flexible which is really nice.
What does the ideal candidate in the Sales department look like at Travelers?
An Underwriter. If your good at sales you will always be frustrated working here.
How long do the interviews usually take at Travelers?
Way too long, just like everything else at Travelers.
How would you describe your overall experience interviewing at Travelers?
Took too long.
What's the best part of your job at Travelers?
22 PTO days a year
How secure do you feel at your job at Travelers?
Very secure
How challenged are you at Travelers?
After a few years, the job gets boring
How's the feedback proccess at Travelers?
Feels like I'm talking to a wall because nothing ever changes.
How can I improve my chances of being hired at Travelers?
Show that you have integrity.
How's the work pace at Travelers?
Fast or extremely slow.
What's one thing you wish you'd known before joining Travelers?
They do not have a sale organization and do not know how to properly compensate their employees.
What's the interview process like at Travelers?
Too long. Had 5 interviews
If you could make changes, how would you improve the culture at Travelers?
Have more of a sales mentality and think about the agents first.
Curious about what work's like at Travelers?
Anonymously Ask Travelers Employees Any Question
Should I work at Travelers?
48% of Travelers employees would encourage their friends to become coworkers, whereas 25% are neutral and 27% would not recommend working at Travelers to their friends.
| 48% | Promoters |
|---|---|
| 25% | Passive |
| 27% | Detractors |
Working at Travelers' competitors
Recently Asked Questions about working at Travelers
- How can I get hired at Travelers as a recent grad?
- How flexible is your work schedule at Travelers?
- What does the ideal candidate in the Sales department look like at Travelers?
- How long do the interviews usually take at Travelers?
- How would you describe your overall experience interviewing at Travelers?