78
out of 100
Travelers Claimed Company
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.
In fact, from the first ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, our history of advancements has propelled our company—and our industry—towards ever higher standards for customers. read more
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Travelers Competitors
Travelers competitors include Liberty Mutual Insurance, Allstate, State Farm Insurance and GEICO. Travelers ranks 1st in CEO Score on Comparably vs its competitors. See below how Travelers compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Travelers Culture vs Competitors:
Travelers Competitors at a Glance
CEO Ratings Comparison
Travelers' CEO Score Ranks 1st
294 Employees at Travelers rate Alan Schnitzer a 78 out of 100, which ranks them 1st out of Travelers' competitors. Last rating was 16 days ago.
- 2nd
Thomas WilsonAllstate69out of 100557 Employees at Allstate rate Thomas Wilson a 69 out of 100, which ranks them 2nd out of Travelers' competitors. Last rating was a day ago.
- 3rd
Tim SweeneyLiberty Mutual Insurance69out of 100445 Employees at Liberty Mutual Insurance rate Tim Sweeney a 69 out of 100, which ranks them 3rd out of Travelers' competitors. Last rating was months ago.
- 4th
Michael TipsordState Farm Insurance56out of 1001305 Employees at State Farm Insurance rate Michael Tipsord a 56 out of 100, which ranks them 4th out of Travelers' competitors. Last rating was a month ago.
- 5th
Todd CombsGEICO44out of 100460 Employees at GEICO rate Todd Combs a 44 out of 100, which ranks them 5th out of Travelers' competitors. Last rating was 2 months ago.
Product Quality Score Comparison
Travelers Ranks 1st in Product Quality Score
154 Customers rate Travelers' Product Quality Score a 2.7/5, which ranks it 1st against its competitors.
NPS Comparison
Travelers Ranks 1st in Net Promoter Score
203 Customers rate Travelers' Net Promoter Score a -8, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Travelers to a friend?”.
Pricing Score Comparison
Travelers Ranks 1st in Pricing Score
146 Customers rate Travelers' Pricing Score a 2.6/5, which ranks it 1st against its competitors.
Customer Service Comparison
Travelers Ranks 1st in Customer Service
138 Customers rate Travelers' Customer Service a 2.7/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Travelers Ranks 1st in Overall Culture Score
381 Employees rate Travelers' Overall Culture a 75/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Travelers Ranks 1st in Employee Net Promoter Score
305 Employees rate Travelers' Employee Net Promoter Score a 21, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Travelers to a friend?”.
Gender Score Comparison
Travelers Ranks 2nd in Gender Score
31 Employees rate Travelers' Gender Score a 75/100, which ranks it 2nd against its competitors, below Liberty Mutual Insurance. The Gender Score tracks how positively women rate their experience at Travelers.
Diversity Score Comparison
Travelers Ranks 1st in Diversity Score
28 Employees rate Travelers' Diversity Score a 78/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Travelers.
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