Travelers Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
Travelers Claimed Company
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry. In fact, from the first ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, our history of advancements has propelled our company—and our industry—towards ever higher standards for customers. read more
EMPLOYEE
PARTICIPANTS
383
TOTAL
RATINGS
3459

Travelers Company Culture

Travelers Culture

This score is derived from employee ratings & reviews
4.3/5
Travelers' Overall Culture is rated A-

Top Rated Culture Dimensions

Travelers CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Alan Schnitzer Travelers' CEO
Alan Schnitzer
78 /100

Diversity at Travelers

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Travelers have rated Professional Development, Happiness, and Outlook as the highest categories they have scored

Women at Travelers

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at Travelers have rated Perks And Benefits, Outlook, and Compensation as the highest categories they have scored

Travelers eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

21

Travelers employees are 21% more likely to recommend Travelers as a great place to work

48%Promoters
25%Passives
27%Detractors

Working at Travelers

Working at Travelers is rated highly by 383 employees, across various culture dimensions. Travelers employees are most satisfied about Perks And Benefits, CEO Rating, and Manager categories, putting Travelers’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in New York. See below in detail how working at Travelers was rated by employees.

Overall Company Culture at Travelers

A-

Overall Company Culture at Travelers is rated A-

Last updated 4 days ago

Top
15%

Travelers ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 383 Employees

View Results
0
20
40
60
80
100
Engineering
77
Engineering77
Marketing
77
Marketing77
Customer Support
75
Customer Support75
Operations
74
Operations74
IT
72
IT72
Sales
71
Sales71
Product
62
Product62
Design
56
Design56

Travelers Employee Reviews

Out of 326 Travelers employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Travelers improve their work culture.

78%
22%
Positive Reviews78%
Constructive Feedback22%

Positive Reviews From Travelers Employees

  • What did you like most about the interview process?
    Interview process was transparent and quick. Interviewed with internal recruiter, manager, team members, leadership team. No need for design projects or skills test. Instead I had the chance to talk through paat experience and showcase potential rather than focus on output alone.
  • What makes you most happy at work?
    Completing work and seeing impact of work done
  • What is most positive about the culture and environment at your company?
    Chill and relaxed office setting.

Constructive Feedback From Travelers Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    A better health plan is needed.
  • What would you improve about your company's interview process?
    Streamline it and make hiring faster
  • What do your coworkers need to improve and how could you work together better?
    All are young fresh to workforce

Travelers Company Information

Travelers Mission, Vision & Values

Travelers Mission Statement

In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry. In fact, from the first ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, our history of advancements has propelled our company—and our industry—towards ever higher standards for customers.

Travelers Values

Core Values- Integrity, Customer-centric, Discipline, Accountability, Teamwork, and Ingenuity. They also are a firm believer of Diversity. Business Definition- Travelers is focused on risk protection, affordable products and services, changing with customer needs, and professional and international insurances.Dec 2, 2014

Headquarter485 Lexington Avenue
New York City, NY
United States of America
Websitewww.travelers.com
Tel800-328-2189
Company StatusPublic
StockTRV
Social Sites

Travelers Competitors

Travelers competitors include Liberty Mutual Insurance, Allstate, State Farm Insurance, and GEICO. Travelers ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Travelers compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Travelers' Logo
    Travelers
    4.3/5
  2. #2
    Liberty Mutual Insurance's Logo
    Liberty Mutual Insurance
    4.1/5
  3. #3
    Allstate's Logo
    Allstate
    3.4/5
  4. #4
    State Farm Insurance's Logo
    State Farm Insurance
    3.1/5
  5. #5
    GEICO's Logo
    GEICO
    2.7/5
  • Culture Video

Travelers Employees

Travelers has 26515 employees. 383 employees at Travelers have reviewed Travelers across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 383 Travelers employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Travelers are pleased with their total compensation at Travelers, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Travelers are pleased with their team. 383 Participants grade the quality of their coworkers a B. The majority believe the meetings at Travelers are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Travelers believe the environment at Travelers is positive. Most Participants believe the pace of work at Travelers is comfortably fast. About 72% of the employees at Travelers work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Travelers are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Travelers employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Travelers report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Travelers have 1 meeting
Meetings
A Day in the Life
81% of Travelers employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Travelers employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
91% of Travelers employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Travelers employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
78% of Travelers employees call their work environment positive
Environment

Joining Travelers - Employee Onboarding

The prevailing opinion from employees about joining Travelers is that the company was prepared on their first day. Travelers employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Travelers KPIs and OKRs

At Travelers 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Travelers' KPIs and OKRs is essential for its success. Out of 15 Travelers employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Travelers CEO & Leadership

Travelers CEO - Alan Schnitzer

Alan Schnitzer Travelers' CEO
78 /100

Alan’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in New York. Travelers’s CEO is highly regarded especially by employees with the company for 1 to 2 Years, employees with 1 to 3 Years experience, and employees in the IT department. However, employees in the Design department, employees in the Customer Support department, and employees with 6 to 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Travelers’s competitors, Alan Schnitzer ranks right above Liberty Mutual Insurance CEO Tim Sweeney. Under Schnitzer’s leadership, Travelers employee respondents are most happy about their Perks And Benefits and the company’s Manager. Professional Development and Meetings are two areas, according to respondents, where Travelers could stand to see real improvement.

Travelers Leadership

The Travelers Executive Team is rated a “B+” and led by CEO Alan Schnitzer, Managing Director Gavos Robert, and Executive Vice President and Chief Administrative Officer Andy Bessette

  • Alan Schnitzer  CEO / President

    Alan Schnitzer CEO / President

    Alan Schnitzer serves as the CEO / President of Travelers.

  • Gavos Robert Managing Director

    Gavos Robert serves as the Managing Director of Travelers.

  • Andy Bessette Executive Vice President and Chief Administrative Officer

    Andy Bessette serves as the Executive Vice President and Chief Administrative Officer of Travelers.

  • Dan Frey Executive Vice President, Chief Financial Officer

    Dan Frey serves as the Executive Vice President, Chief Financial Officer of Travelers. Dan started at Travelers in... read more

  • Daniel Yin Executive Vice President & Deputy Chief Investment Officer

    Daniel Yin serves as the Executive Vice President & Deputy Chief Investment Officer of Travelers.

  • David Rowland Executive Vice President and Deputy Chief Investment Officer

    David Rowland serves as the Executive Vice President and Deputy Chief Investment Officer of Travelers.

  • Pete Collins Senior Vice President Operations

    Pete Collins serves as the Senior Vice President Operations of Travelers.

  • Kevin Smith Executive Vice President, Chief Innovation Officer

    Kevin Smith serves as the Executive Vice President, Chief Innovation Officer of Travelers. Kevin started at Travelers in... read more

  • Marlyss Gage Executive Vice President and Chief Underwriting Officer

    Marlyss Gage serves as the Executive Vice President and Chief Underwriting Officer of Travelers.

Travelers Salaries

How much does Travelers pay?

How much do people at Travelers get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Travelers is $121,462, or $58 per hour, while the estimated median salary is $121,666, or $58 per hour.

At Travelers, the highest paid job is a Director of Sales at $237,984 annually and the lowest is an Admin Assistant at $50,779 annually. Average Travelers salaries by department include: Finance at $94,017, Customer Support at $128,928, Admin at $64,073, and Operations at $104,862. Half of Travelers salaries are above $121,666.

173 employees at Travelers rank their Compensation in the Top 15% of similar sized companies in the US (based on 534 ratings) while 168 employees at Travelers rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 178 ratings).

Salaries contributed from Travelers employees include job titles like Senior Developer, Developer, Business Analyst, and Operations Manager. Comparably data has a total of 13 salary records from Travelers employees.

Last updated 6 days ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$96k
$96k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$171k
$171k50th Percentile
67th Percentile
$213k
$213k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$271k
$271k100th Percentile
$121,462*
Average Compensation
$121,666*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Travelers Salaries by City

Travelers Salaries by Department

Explore Travelers Salaries

Diversity & Inclusion at Travelers

Diverse employees at Travelers score the company 78/100 across various culture categories, placing Travelers in the Top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Travelers across various culture dimensions.

Ranked Culture the Highest

Women 86/100
Tenure - 1 to 2 Years
Men 88/100
Tenure - Less Than 1 Year
Diverse Employees 92/100
Department - Customer Support

Ranked Culture the Lowest

Women 62/100
Department - Product
Men 66/100
Department - IT
Diverse Employees 31/100
Department - Operations

Travelers Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Travelers PTO

Travelers' PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Travelers' 4th most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Travelers' benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy17%
Office Meals17%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo22%
$1000 -$1500/mo23%
$500 -$1000/mo11%
Less than $500/mo11%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Travelers Careers

Travelers Jobs

Search

No Recent Jobs found for Travelers on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Travelers Know You Want To Work There

Overview of Candidates Interested in Travelers on Comparably

Candidates By Department

All Industries
55%
Design
27%
Finance
9%
Sales
9%

Candidates By Location

Akron
18%
Townsend
9%
Albany
9%
Andover
9%
San Antonio
9%
Other
45%

Frequently Asked Questions regarding Travelers

What is Travelers address?

Travelers location is at 485 Lexington Avenue

Who is the CEO of Travelers?

Travelers CEO is Alan Schnitzer, their score by employees is 78

What is Travelers eNPS?

The eNPS for Travelers is 21

What is Travelers revenue?

Travelers revenue is $29B

What is the salary for Director of Sales in Travelers?

Director of Sales average salary in the US is 238k

×
Rate your company