Travelers Claimed Company

In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry. In fact, from the first ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, our history of advancements has propelled our company—and our industry—towards ever higher standards for customers. read more

EMPLOYEE PARTICIPANTS: 381

TOTAL RATINGS: 3429

CEO: Alan Schnitzer

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eNPS at Travelers

Travelers' Employee Net Promoter Score (eNPS) is 21, as rated by 305 employees. Employee Net Promoter Score tracks Travelers employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Travelers to a friend? Today, 48% of Travelers employees would encourage their friends to become coworkers, whereas 25% are neutral and 27% would not recommend working at Travelers to their friends.

Last updated 18 days ago.

Where This Score Ranks Travelers' eNPS

TOP
25%
In the Top 25% of 1261 Similar Sized Companies on Comparably
TOP
35%
In the Top 35% of 604 Nearby Companies in New York
1st
1st place versus 4 competitors rated on Comparably

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Promoters
Passives
Detractors

Who Ranks Travelers' eNPS the Highest?

Tenure - 5 to 10 Years 57/100

Ethnicity - Asian or Pacific Islander 50/100

Ethnicity - Other 50/100

Who Ranks Travelers' eNPS the Lowest?

Ethnicity - Hispanic or Latino -67/100

Department - Product -34/100

Tenure - 2 to 5 Years -20/100

Travelers eNPS At a Glance

Travelers employees are more likely to recommend Travelers as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees who have been at the company 5 to 10 Years and Asian or Pacific Islander employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Travelers to a friend?” Based on 305 ratings, Travelers ranks 1st place versus its 4 competitors and is right above Liberty Mutual Insurance.

Compared to other companies in New York, Travelers falls into the Top 35% of 604 companies. The last rating was provided 18 days ago.