Vertafore Employee Reviews

Except for the time I was VP of business development for a start-up in the early 2000s, this is the best employer I've had in 40-plus years or working.

Review from Operations Dept · Posted 3 days ago

This job was a fantastic entry level job, allowed me to move up in my first department and gave me the ability to learn and internally climb to a new department. It is a good company.

Review from Design Dept · Posted 9 days ago

Pretty good. I feel that I can understand the tangible benefits of what I'm doing for our clients. I feel that our teams are fairly respectful and good at communicating as needed, and find that I can get good work done.

Review from Customer Support Dept · Posted 9 days ago

I love my job, I love the company. This place, specifically my manager and team, cares about the people that do the work. They don't just say that they care, they genuinely care.

Review from Customer Support Dept · Posted 9 days ago

I have been here for a few years and have seen a few shifts in the company. I wish there were more transparency in some of the company decisions and that the pay was actually competitive. I enjoy my benefits, my team, and my position in the company.

Review from Product Dept · Posted 11 days ago

They know the insurance business inside and out, and they're very customer-retention focused.

Review from Operations Dept · Posted 3 days ago

I value the leadership team’s clear vision, openness to feedback, and collaborative approach. They lead by example, empower the team, and

Review from Engineering Dept · Posted 4 days ago

They are down to earth and do take time to listen to every employee.

Review from Design Dept · Posted 9 days ago

I think it's easy to come up with examples of supervisors throughout my department doing great jobs at ensuring that we work well. But I feel if we go higher up things seem to be obfuscated, no acknowledgements of what we could be doing better as a company.And no clear plan to move forward from them

Review from Customer Support Dept · Posted 9 days ago

They lead by example, they take charge and do the things necessary for employee and customer satisfaction

Review from Customer Support Dept · Posted 9 days ago

Leadership should prioritize transparency and frontline needs over optics. Letting teams vote on in office days and addressing income challenges. 62.5% of workers in my role have to rely on second jobs while still being required to pay for parking. We have long commutes due to cost-of-living.

Review from Finance Dept

Career development. It is heavily promised but rarely seen put into action

Review from Customer Support Dept

Leadership needs to reinstate the flexible first model. Requiring in-office days every week has decreased employee morale.

Review from Finance Dept

Pay - the Pulaski Support team has not had a cost of living raise in at least 15 years

Review from Customer Support Dept

Move faster and not be afraid of breaking something

Review from Sales Dept

We have a reasonably generous PTO package.

Review from Operations Dept · Posted 3 days ago

I think that the pay increases throughout the first year really helped me continue to strive for better within my role. Though now that I'm at the top of that role I need to see my first yearly review to better understand how compensation feels when I'm only getting yearly wages.

Review from Customer Support Dept · Posted 9 days ago

It fits my work. I feel I am compensated very fairly.

Review from Customer Support Dept · Posted 9 days ago

Bonus plan is fairly competitive in the marketplace, although formula for it is not transparent nor clear throughout the year. Not knowing the exact formula gives perception (and opportunity) to make the bonus % whatever execs want.

Review from Engineering Dept · Posted 11 days ago

Long term incentive plans are great

Review from Executive Dept

The pay structure of Vertafore versus other companies is abysmal. I am so severely underpaid and have to work additional jobs to survive.

Review from Product Dept · Posted 11 days ago

Feel that feedback provided in 2x/year survey regarding WFH policies and compensation are completely ignored. I would feel better with fair compensation and being allowed to do my job remotely - where I am most productive and the team has proven itself to be over the last 5 years.

Review from Finance Dept

Its alot of responsibility for the market I live in. Ive done similar roles for more pay at other organizations

Review from Finance Dept

I feel that the pay for developers in QQ Catalyst is low for the market. Many of us could be making 1.5-2x the pay we're currently getting. Not to mention several jobs have been eliminated on our team do to attrition and have not been filled.

Review from Engineering Dept

I feel that because our cost of living is lower than other states where we maintain offices, its assumed that our cost of living is low, which would be incorrect. I would feel more correctly compensated if we were compensated leveraging the average among our offices per position and across the board

Review from Product Dept

It's fun to work with people who are really smart and personable.

Review from Operations Dept · Posted 3 days ago

The team create a supportive environment.

Review from Engineering Dept · Posted 4 days ago

Team members are kind and work together for a shared goal.

Review from Design Dept · Posted 9 days ago

Always happy to help answer questions and keep a good light hearted mood. But also help to show a right way to balance that with a good work ethic.

Review from Customer Support Dept · Posted 9 days ago

WE all work well together, and seem to have the same work ethic.

Review from Customer Support Dept · Posted 9 days ago

co workers are very silo'ed. It is difficult to find a person to talk to outside your team if additional information is needed on product.

Review from Customer Success Dept

My coworkers need to be empowered to make decisions at their level. Some coworkers also need to acknowledge that what got us here won't get us there as I continue to hear comments like, "This is the way we've always done it."

Review from Legal Dept

Every meeting I've attended while working here could have been an email chain or teams group chat.

Review from Finance Dept

Learn to think for themselves, instead of deferring constantly and looking to others for answers. Stand up for themselves and not let customers and management push them around.

Review from Customer Support Dept

They need to be more encouraging to the new people.

Review from Customer Support Dept

There are lots of non-work-related opportunities such as clubs and discussion groups, if one should care to take advantage of them.

Review from Operations Dept · Posted 3 days ago

clear vision, openness to feedback, and collaborative approach.

Review from Engineering Dept · Posted 4 days ago

The company wants to to take the full time off each year that they offer.

Review from Design Dept · Posted 9 days ago

I think we have good on the ground leadership and strong teams that get along well.

Review from Customer Support Dept · Posted 9 days ago

The culture and environment make it easier to do my job. My job can get a little stressful... the environment and culture make it worth while.

Review from Customer Support Dept · Posted 9 days ago

Not really sure. It just seems hard to actually talk to people

Review from Engineering Dept

The company creates surveys that give them the answers they want to hear, and they don't learn the true feelings of the employees. Figure out what the employees actually care about and double down on that.

Review from Customer Support Dept

I don't know. We're all remote. Would be nice to see each other in real life more than 1x a year at SKO

Review from Sales Dept

Apt role complying with responsibilities. Decent pay with respect to market standards.

Review from Business Development Dept

Team get together and Team culture activities are not there here. No other curricular activities.

Review from IT Dept

it is good, like all other companies

Review from IT Dept

UCAT and White paper coding

Review from IT Dept

Quick decision and waste no time goal

Review from Business Development Dept

It wasn't a terribly long process like some other companies - an online "test", a call or two, and one in-person interview (pre-covid). Things may have changed since then though.

Review from Engineering Dept

I met different people in the organization, not just members of my team. I was able to ask questions about how the other departments interact with our team and what their impressions were of our team.

Review from Sales Dept

Sped up, my interview process took 2 months

Review from Engineering Dept

Knowing that what I do helps our customers and my fellow employees understand our products better.

Review from Operations Dept · Posted 3 days ago

New challanges every day and new things to learn and implement

Review from Engineering Dept · Posted 4 days ago

Being able to complete projects and see how they are helpful to others.

Review from Design Dept · Posted 9 days ago

Completing a project on time, and knowing that I am helping to do my part.

Review from Customer Support Dept · Posted 9 days ago

The fact that I work at home most days, and the fact that the office is not far from my home.

Review from Customer Support Dept · Posted 9 days ago

The technology being used in the applications are too old and brittle because no time had been spent on tech debt. The processes are really inefficient as well. Basically the phrase "sunk-cost fallacy" comes to mind in terms of technology and processes

Review from Engineering Dept

I have worked here for over a year with promise to advance and have done numerous steps to do so and bothing works

Review from Customer Support Dept

Need the Sr. Execs to get interested in what is going on.

Review from Sales Dept

Those in charge of decisions have poor communication skills and a seeming lack of desire to retain and acquire talented employees. It is rare to run into someone who is actually excited to be working for Vertafore.

Review from Operations Dept

I don't have the tools to do my job efficiently and effectively. Salesforce is horrible for my position. The customers complain about it, it's a mess, and no one seems to care. I'd like more up to date tools. PowerBI can pull data from several platforms and make a nice overall picture.

Review from Customer Success Dept

Flexibility motivation commitment potential growth

Review from Business Development Dept

challenging work

Employee retention, knowledge transfer, onboarding

Review from Business Development Dept

pay

Value your employees and their specific knowledge in insurance.

Review from Engineering Dept