Vertafore Employee Reviews | Comparably
Vertafore Claimed Company
Vertafore is a leading technology company, dedicated to building software to modernize the insurance industry. Our purpose is to simplify and automate the insurance life cycle so that our customers can focus on what matters most. Our vision is insurance distribution that’s simpler, smarter, and more human. read more
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EMPLOYEE
PARTICIPANTS
1183
TOTAL
RATINGS
34889

Vertafore Employee Reviews

Out of 6619 Vertafore employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Vertafore improve their work culture. The Admin team, with 98% positive reviews, reports the best experience at Vertafore compared to all other departments at the company. The Legal team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Friendly, good people, who love to talk.

Review from IT Dept · Posted 16 days ago

My direct leadership members do show that they care about us as people and not just another employee

Review from Operations Dept · Posted 16 days ago

Excellent Team in place !

Review from Customer Success Dept · Posted 16 days ago

Transparent work culture and Great Leadership

Review from IT Dept · Posted 17 days ago

The leadership team is approachable, transparent, and people-focused. They communicate a clear vision, encourage open dialogue, and empower employees to take ownership while providing the support needed to succeed.

Review from HR Dept · Posted 17 days ago

What does the leadership team need to get better at?

Leadership Reviews

Pay. The sales floor makes a lot of money for the company and they ask a lot of us. The hourly pay does not cover rent and groceries. and we have to pay for parking while being the only team that has to come in 3+ days a week.

Review from Sales Dept · Posted 16 days ago

First Respect the People and care about employees concern

Review from Product Dept · Posted 17 days ago

The initial attraction of Vertafore was work flexibility, workplace perks, and job stability in exchange for a below-market salary. Over time, the executive team have removed the flexibility, stopped offering perks, and maintained the below-market salaries, effectively taking away the positives.

Review from Marketing Dept

Executive leadership is OPAQUE. Staff questions are met with equivocation and a lack of clear answers. Also, PAY YOUR STAFF A FAIR WAGE.

Review from Engineering Dept

clear communication and better tools to share the information across teams - needing to have one source of the truth for clients and leadership

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Bonus, annual raise is ok

Review from IT Dept · Posted 16 days ago

Insurance Group, Pension Plan & Bonus

Review from Customer Success Dept · Posted 16 days ago

Fixed Compensation with no variable attached to it

Review from IT Dept · Posted 17 days ago

Takehome as per offer letter coming

Review from Engineering Dept · Posted 17 days ago

Flexible PTO and hybrid work environment.

Review from HR Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Pay can't cover rent and food. Hard to determine budget since most money comes from commission. the sales team beats company goals regularly and yet, no raises even with rising cost of living.

Review from Sales Dept · Posted 16 days ago

The pay needs to be much better and getting a pay raise with above standard reviews should not be restricted to if you received a promotion in the last year or not. It's very disheartening to see the showcase of Accelerate while making less than expected at a tech company

Review from Operations Dept · Posted 16 days ago

first senior role here giving salary in fresher range in outside

Review from Product Dept · Posted 17 days ago

Looking at similar jobs located in the same general location, pay at V4 is anywhere from 20-40% short of similar jobs. I understand that we have decent insurance offered, but I don't think that is a valid reason for pay to be so low. I think hiring at proper pay would allow for better talent.

Review from Customer Support Dept · Posted 17 days ago

Compenation can be kind of low for the amount of work some do. Especially taking the rising cost of living into consideration. While we do get normal increases, it still feels as though we're a bit underpaid.

Review from Customer Support Dept · Posted 17 days ago

What are some of the best things about your team?

Team Reviews

Dedication, problem solving, caring customer service,

Review from IT Dept · Posted 16 days ago

I think that I am friends with everyone on the team or at least friendly

Review from Sales Dept · Posted 16 days ago

A good majority of us work together well and care about each other to work hard for each other. We care about our manager and vice versa so it makes working easier even when dealing with a difficult client

Review from Operations Dept · Posted 16 days ago

We are a very strong team

Review from Customer Success Dept · Posted 16 days ago

Great Team which aligns with the Organization Goals

Review from IT Dept · Posted 17 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

All politics they are in system from more than 10yes

Review from Engineering Dept · Posted 17 days ago

co workers are very silo'ed. It is difficult to find a person to talk to outside your team if additional information is needed on product.

Review from Customer Success Dept

My coworkers need to be empowered to make decisions at their level. Some coworkers also need to acknowledge that what got us here won't get us there as I continue to hear comments like, "This is the way we've always done it."

Review from Legal Dept

Every meeting I've attended while working here could have been an email chain or teams group chat.

Review from Finance Dept

Learn to think for themselves, instead of deferring constantly and looking to others for answers. Stand up for themselves and not let customers and management push them around.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We are one team, we care about each other and customers

Review from IT Dept · Posted 16 days ago

I like the people. Happy hours are nice when they happen

Review from Sales Dept · Posted 16 days ago

They let you be you without holding to strict normal office environment

Review from Operations Dept · Posted 16 days ago

In general the team is positive and a great culture

Review from Customer Success Dept · Posted 16 days ago

Environment is positive at work and work culture is awesome

Review from IT Dept · Posted 17 days ago

What needs to change to make the company culture better?

Environment Reviews

Directors they injects unnecessary polices and not take care about the value of product which did in past

Review from Product Dept · Posted 17 days ago

Clear communication and better documentation of internal process

Review from Sales Dept

Not really sure. It just seems hard to actually talk to people

Review from Engineering Dept

The company creates surveys that give them the answers they want to hear, and they don't learn the true feelings of the employees. Figure out what the employees actually care about and double down on that.

Review from Customer Support Dept

I don't know. We're all remote. Would be nice to see each other in real life more than 1x a year at SKO

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Who likes the interview process? This is a strange question. It wasn't particularly odious.

Review from Engineering Dept

it is good, like all other companies

Review from IT Dept

UCAT and White paper coding

Review from IT Dept

Quick decision and waste no time goal

Review from Business Development Dept

It wasn't a terribly long process like some other companies - an online "test", a call or two, and one in-person interview (pre-covid). Things may have changed since then though.

Review from Engineering Dept

What would you improve about your company's interview process?

Interviews Reviews

Sped up, my interview process took 2 months

Review from Engineering Dept

What makes you most happy at work?

Outlook Reviews

working environment, caring culture, and coworkers

Review from IT Dept · Posted 16 days ago

The people I work with

Review from Operations Dept · Posted 16 days ago

Helping clients, create something new, etc...

Review from Customer Success Dept · Posted 16 days ago

Being able to work towards product modernization using AI and fulfilling customer commitments.

Review from Engineering Dept · Posted 16 days ago

Working with Teams and facing challenges on a day to day basis

Review from IT Dept · Posted 17 days ago

What's going wrong and how can it be improved?

Outlook Reviews

Its a job not a passion

Review from Sales Dept · Posted 16 days ago

Managment should change in india

Review from Engineering Dept · Posted 17 days ago

Main management should closely monitor the leadership team what they are doing.

Review from Product Dept · Posted 17 days ago

Vertafore has stopped flexible remote work for several teams. They have put restrictions on some to come into the office several day a week, while some teams are able to continue 100% remote work. The mis-alignment sends mixed messages and creates a negative work culture of biases.

Review from Finance Dept

Below-market wage with little to no benefits or perks to compensate. Up the wage or bring back the perks, such as remote work.

Review from Marketing Dept

What do you like best about your company?

Outlook Reviews

The paycheck, and even that is not great

Review from Engineering Dept

Flexibility motivation commitment potential growth

Review from Business Development Dept

challenging work

What would you most like to see improved at your company?

Outlook Reviews

Pay market rates - and stop claiming you already do.

Review from Engineering Dept

Employee retention, knowledge transfer, onboarding

Review from Business Development Dept

pay

Value your employees and their specific knowledge in insurance.

Review from Engineering Dept
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