Vertafore Leadership Employee Reviews
What do you like best about the leadership team?
We are treated like humans instead of numbers or property. Leadership gives fun opportunities for events outside of work and working events for collaboration. Leadership listens.
Review from Product Dept · Posted 18 hours ago
They know the insurance business inside and out, and they're very customer-retention focused.
Review from Operations Dept · Posted 7 days ago
I value the leadership team’s clear vision, openness to feedback, and collaborative approach. They lead by example, empower the team, and
Review from Engineering Dept · Posted 8 days ago
They are down to earth and do take time to listen to every employee.
Review from Design Dept · Posted 13 days ago
I think it's easy to come up with examples of supervisors throughout my department doing great jobs at ensuring that we work well. But I feel if we go higher up things seem to be obfuscated, no acknowledgements of what we could be doing better as a company.And no clear plan to move forward from them
Review from Customer Support Dept · Posted 14 days ago
They lead by example, they take charge and do the things necessary for employee and customer satisfaction
Review from Customer Support Dept · Posted 14 days ago
Some of the managers are better than others. My leadership team is clear, concise, and consistent.
Review from Product Dept · Posted 15 days ago
CEO stability has been much better the last few years. Amy Zupon is committed to the organization and I feel she has pride and desire to realize our customer value. The rest of the c-suite is more in flux - seems constant changes here. These would be harder to handle if Amy Zupon wasn't there.
Review from Engineering Dept · Posted 15 days ago
She doesnt empower her leaders
Review from Executive Dept
Hard pass on this question.
Review from Finance Dept
I really appreciate that the leadership team is approachable and open to discussion. They make sure that communication is clear, and they're supportive when we need guidance. It helps to create a positive environment where everyone can perform their best.
Review from Product Dept
clear and concise goals for us
Review from Finance Dept
Adaptability, forward thinking, optimistic, supportive, helpful
Review from Engineering Dept
they seem dedicated but the HR team does not work from handbook and rules get changed and then are changed retroactively without the new changes being listed in the handbook.
Review from Customer Success Dept
Communication is key in leadership and our leadership team communicates.
Review from Product Dept
They always take time out of their week to meet one-on-one, ensuring that our plan for success is thoroughly discussed and deliberately executed.
Review from Engineering Dept
The behavior of the members in the organization.
Review from Engineering Dept
they listen to the employees
Review from IT Dept
They have a clear vision of where the company needs to go, and they're invested in taking us along with them.
Review from Operations Dept
I would say they do not lose sight of the big picture of this company's goals.
Review from Customer Success Dept
What does the leadership team need to get better at?
Leadership should prioritize transparency and frontline needs over optics. Letting teams vote on in office days and addressing income challenges. 62.5% of workers in my role have to rely on second jobs while still being required to pay for parking. We have long commutes due to cost-of-living.
Review from Finance Dept
Career development. It is heavily promised but rarely seen put into action
Review from Customer Support Dept
Leadership needs to reinstate the flexible first model. Requiring in-office days every week has decreased employee morale.
Review from Finance Dept
Pay - the Pulaski Support team has not had a cost of living raise in at least 15 years
Review from Customer Support Dept
Move faster and not be afraid of breaking something
Review from Sales Dept
Get interested in the future of Vertafore.
Review from Sales Dept
Listening to their employees and actually taking action. Relaying things directly and not trying to spin unpopular decisions - we're adults and don't need to be told something that is obviously false.
Review from Operations Dept
Understanding employee needs, be clear about why they make certain decisions.
Review from Engineering Dept
Leadership should be transparent about the issues at V4 and should take ownership of the role they played in the creation of said issues.
Review from Legal Dept
compensation compensation compensation compensation compensation compensation compensation compensation
Review from Engineering Dept
We are constantly working 50 - 60 hour weeks, and we were threatened to have to work weekends. This is way too much.
Review from Engineering Dept
The executive leadership is completely out of touch.
Review from Customer Support Dept
Understanding employee needs, compensation and working remote.
Review from Engineering Dept
Don't lie about a "new normal" and "flexible first". Actions speak louder than words
Review from Customer Support Dept
Encourage employees to grow at professionally and personally towards their aspirations. Career growth opportunities are very minimal in respective to technology. Leadership should find innovative ways to enhance all the products by using current emerging technologies.
Review from Engineering Dept
Communication is lacking from leadership teams. The DEI initiatives are only performative. Often time decisions are made that impact employees (and don't impact customers) without input from employees and rolled out without much thought/consideration of how exactly it impacts employees.
Review from Operations Dept
They need to reinstall the flexible first work from home policy. Forcing us to come into the office on a regular basis provides no value and has significantly hurt job satisfaction and work-life balance. It is not only short-sighted, but it is causing good employees to leave, and hurting recruiting.
Review from Operations Dept
Remaining consistent in their messaging
Review from Product Dept
It's becoming clear that leadership doesn't care about or respect their employees. It doesn't feel like our opinions are valued and when we disagree with decisions, we're told that we're welcome to leave. It would be nice if we felt valued (and not with pizza parties).
Review from Operations Dept
Paying employees fairly. Many times we are short staffed and the compensation does not match. Raises rarely match inflation - being in Denver, the pay does not equal the amount needed to live in the city.
Review from Customer Support Dept