A
82/100
Vertafore Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Knowing that what I do helps our customers and my fellow employees understand our products better.
Review from Operations Dept · Posted 5 days ago
New challanges every day and new things to learn and implement
Review from Engineering Dept · Posted 6 days ago
Being able to complete projects and see how they are helpful to others.
Review from Design Dept · Posted 11 days ago
Completing a project on time, and knowing that I am helping to do my part.
Review from Customer Support Dept · Posted 12 days ago
The fact that I work at home most days, and the fact that the office is not far from my home.
Review from Customer Support Dept · Posted 12 days ago
My position and the work that I do. I am very proud of my work ethic, and seeing my coworkers succeed.
Review from Product Dept · Posted 13 days ago
Getting things accomplished and delivering on promises.
Review from Engineering Dept · Posted 13 days ago
Autonomy to do my job and make decisions without being micro-managed.
Review from Finance Dept
I dont really have an answer
Review from Finance Dept
Making development progress on our product
Review from Engineering Dept
solving problems and making our client's experience the best
Review from Customer Success Dept
My co-workers and troubleshooting/analyzing the data and information we work with.
Review from Product Dept
The feeling of accomplishment; that I'm making a difference for our customers.
Review from Engineering Dept
Daily new task and gets new information.
Review from Engineering Dept
when I'm busy and there's lots to do
Review from IT Dept
Knowing I have all the skills I need to do my job well.
Review from Operations Dept
Gradually improving my interpersonal skills in client-facing roles.
Review from Customer Success Dept
. . . . .
Review from Customer Success Dept
I love being able to work in my own space. It is where I focus best and it allows me a comfort and efficiency I will forever be grateful for. I love working with my coworkers and having their consistent support.
Review from Finance Dept
lack of monotony. it never being a dull moment
Review from Customer Support Dept
What's going wrong and how can it be improved?
The technology being used in the applications are too old and brittle because no time had been spent on tech debt. The processes are really inefficient as well. Basically the phrase "sunk-cost fallacy" comes to mind in terms of technology and processes
Review from Engineering Dept
I have worked here for over a year with promise to advance and have done numerous steps to do so and bothing works
Review from Customer Support Dept
Need the Sr. Execs to get interested in what is going on.
Review from Sales Dept
Those in charge of decisions have poor communication skills and a seeming lack of desire to retain and acquire talented employees. It is rare to run into someone who is actually excited to be working for Vertafore.
Review from Operations Dept
I don't have the tools to do my job efficiently and effectively. Salesforce is horrible for my position. The customers complain about it, it's a mess, and no one seems to care. I'd like more up to date tools. PowerBI can pull data from several platforms and make a nice overall picture.
Review from Customer Success Dept
Difficult to get moved up to a new position unless you're a man.
Review from Customer Success Dept
Easing off some of what I believe to be pointless performance metrics would help. It feels like you have to sacrifice quality to hit some of the efficiency goals, which makes me less proud of what I do.
Review from Customer Support Dept
POs and higher-ups are pushing for unrealistic timelines which causes developers to work extreme hours. We don't have time to see our families.
Review from Engineering Dept
Just make life easier, not paying for parking at the place where my companies name is on the side of the building, and they can't help out much.
Review from Customer Support Dept
Get rid of the idiotic executives forcing us to return to the office.
Review from Customer Support Dept
Constant changing of direction by leadership is exhausting and inefficient. Then we are told we are getting things done fast enough.
Review from Engineering Dept
Too much misalignment between departments. Management making decisions without taking labor into consideration. All this leads to bad interactions with customers, which creates stress in work environment.
Review from Customer Support Dept
Our workload is extremely too much for our team to handle and constantly feels like we are drowning. The low pay is counteracted by fully remote, but now that is being slowly taken away.
Review from Customer Support Dept
The company isn't actively investing in its employees and only has performative initiatives regarding culture/employee improvement. There is not actual accountability for those initiatives and improvements are very rarely made.
Review from Operations Dept
It's a job, am I supposed to be excited?
Review from Product Dept
We have lots of customer and employee turnover. Upper management recently implemented a return to office policy with no clear reason as to why we need to start working from the office again, and losing employees due to this is going to make the customer experience worse (less employee knowledge).
Review from Operations Dept
undervalued, underpaid, underappreciated, dismissed. achievements not recognized
Review from Operations Dept
Stop taking advantage of people and pay them. Stop forcing people to work in an office and expecting them to be able to live off scraps. Stop constantly talking about “career advancement opportunities” whe
Review from Operations Dept
We have a ton of work/time-commitments from above the product team causing stress as the teams must adjust and devote time to huge projects that should take ideally 3-4 years to do, rather than 6 months. Especially as some legacy products are not as fast as others due to resource constraints.
Review from Engineering Dept
Management needs to learn how to communicate with each other and with the team. Part of this includes asking for and taking team feedback seriously.
Review from Engineering Dept
What do you like best about your company?
Flexibility motivation commitment potential growth
Review from Business Development Dept
challenging work
What would you most like to see improved at your company?
Employee retention, knowledge transfer, onboarding
Review from Business Development Dept
pay
Value your employees and their specific knowledge in insurance.
Review from Engineering Dept
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