A
82/100
Vertafore Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
the working environment is fantastic.
Review from Operations Dept · Posted 5 days ago
It provides a platform to share ideas and actively contribute to their implementation and fosters enthusiasm.
Review from IT Dept · Posted 12 days ago
Ground level team and colleagues
Review from IT Dept · Posted 15 days ago
My manager, who recognizes us.
Review from Operations Dept · Posted 17 days ago
Solving problems, fixing issues, building effective solutions, exploring new technology.
Review from Engineering Dept · Posted 18 days ago
working on my own to be successful with moderate direction, I'm not micro managed.
Review from HR Dept · Posted 19 days ago
Getting to work with my team is by far the thing that makes me the happiest.
Review from Marketing Dept · Posted 19 days ago
I know ahead of time what I need to do, and I accomplish my tasks with minimal to zero oversight.
Review from Operations Dept · Posted 19 days ago
The flexibility to balance personal life with professional responsibilities is a source of happiness.
Review from Customer Support Dept · Posted 23 days ago
I feel like this is the first company in a long time who has taken the time to understand me as a whole person. Everyone has each other's back. We all support each other. I love that this is a company where I feel like I can thrive because I can be myself.
Review from Legal Dept · Posted 23 days ago
I feel valued and also see how I can provide value to our customers and fellow employees.
Review from Sales Dept · Posted 23 days ago
Being able to do what I love and bring in more use cases and leveraging the AI in day-to-day workflow. Research and Development activities.
Review from Engineering Dept · Posted 23 days ago
I am most happy at work when I can work from home, as it allows better focus, productivity, and work?life balance. On the other hand, commuting for office work is often tiring and time?consuming, which impact
Review from Customer Support Dept · Posted 23 days ago
The feeling of accomplishment that comes from completing a project as a team.
Review from Customer Success Dept · Posted 24 days ago
I love Insurance, I love help Brokers, I love my job!
Review from Customer Success Dept · Posted 24 days ago
i am comfortable and passionate about what i do
Review from Customer Support Dept
Making good progress on my standard daily tasks.
Review from Customer Support Dept
Being able to clock in and immediately get to work with my daily tasks.
Review from Customer Support Dept
how comfortable I feel around my coworkers
Review from Sales Dept
The flexibility and the fact that most tasks are project oriented and timeline based, so it's easy to stay on track.
Review from Product Dept
What's going wrong and how can it be improved?
Executive team doesn't listen to staff feedback. They ask for it, as an effort to appear as though they want to incorporate employees' suggestions into company processes and policies, but they effectively ignore or circumlocute around it.
Review from Engineering Dept
Better use of tools - Teams full experience is not leverage to record and transcribe meeting notes - full use of the salesforce platform to maintain client details and client communications are just some examples
Review from Sales Dept
The technology being used in the applications are too old and brittle because no time had been spent on tech debt. The processes are really inefficient as well. Basically the phrase "sunk-cost fallacy" comes to mind in terms of technology and processes
Review from Engineering Dept
I have worked here for over a year with promise to advance and have done numerous steps to do so and bothing works
Review from Customer Support Dept
Need the Sr. Execs to get interested in what is going on.
Review from Sales Dept
Those in charge of decisions have poor communication skills and a seeming lack of desire to retain and acquire talented employees. It is rare to run into someone who is actually excited to be working for Vertafore.
Review from Operations Dept
I don't have the tools to do my job efficiently and effectively. Salesforce is horrible for my position. The customers complain about it, it's a mess, and no one seems to care. I'd like more up to date tools. PowerBI can pull data from several platforms and make a nice overall picture.
Review from Customer Success Dept
Difficult to get moved up to a new position unless you're a man.
Review from Customer Success Dept
Easing off some of what I believe to be pointless performance metrics would help. It feels like you have to sacrifice quality to hit some of the efficiency goals, which makes me less proud of what I do.
Review from Customer Support Dept
POs and higher-ups are pushing for unrealistic timelines which causes developers to work extreme hours. We don't have time to see our families.
Review from Engineering Dept
Just make life easier, not paying for parking at the place where my companies name is on the side of the building, and they can't help out much.
Review from Customer Support Dept
Get rid of the idiotic executives forcing us to return to the office.
Review from Customer Support Dept
Constant changing of direction by leadership is exhausting and inefficient. Then we are told we are getting things done fast enough.
Review from Engineering Dept
Too much misalignment between departments. Management making decisions without taking labor into consideration. All this leads to bad interactions with customers, which creates stress in work environment.
Review from Customer Support Dept
Our workload is extremely too much for our team to handle and constantly feels like we are drowning. The low pay is counteracted by fully remote, but now that is being slowly taken away.
Review from Customer Support Dept
The company isn't actively investing in its employees and only has performative initiatives regarding culture/employee improvement. There is not actual accountability for those initiatives and improvements are very rarely made.
Review from Operations Dept
It's a job, am I supposed to be excited?
Review from Product Dept
We have lots of customer and employee turnover. Upper management recently implemented a return to office policy with no clear reason as to why we need to start working from the office again, and losing employees due to this is going to make the customer experience worse (less employee knowledge).
Review from Operations Dept
undervalued, underpaid, underappreciated, dismissed. achievements not recognized
Review from Operations Dept
Stop taking advantage of people and pay them. Stop forcing people to work in an office and expecting them to be able to live off scraps. Stop constantly talking about “career advancement opportunities” whe
Review from Operations Dept
What do you like best about your company?
The paycheck, and even that is not great
Review from Engineering Dept
Flexibility motivation commitment potential growth
Review from Business Development Dept
challenging work
What would you most like to see improved at your company?
Pay market rates - and stop claiming you already do.
Review from Engineering Dept
Employee retention, knowledge transfer, onboarding
Review from Business Development Dept
pay
Value your employees and their specific knowledge in insurance.
Review from Engineering Dept
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