Vertafore Outlook Employee Reviews

working environment, caring culture, and coworkers

Review from IT Dept · Posted 16 days ago

The people I work with

Review from Operations Dept · Posted 16 days ago

Helping clients, create something new, etc...

Review from Customer Success Dept · Posted 17 days ago

Being able to work towards product modernization using AI and fulfilling customer commitments.

Review from Engineering Dept · Posted 17 days ago

Working with Teams and facing challenges on a day to day basis

Review from IT Dept · Posted 17 days ago

Learning new things and a chance to prove

Review from Operations Dept · Posted 17 days ago

I like working with our customers and helping. Most of the customers are very pleasant and get to know you on a first name basis

Review from Customer Support Dept · Posted 17 days ago

I'm always learning something new at work and I love working with my colleagues.

Review from HR Dept

Good environment to work, work life balance and work load is equal to job role

Review from Engineering Dept

When our software is able to exactly meet a customer's needs and solves a long standing problem.

Review from Customer Success Dept

the success of our customer related of our hard work

Review from Customer Success Dept

being part of a supportive and collaborative team environment is the most rewarding aspect of my job.

Review from IT Dept

the working environment is fantastic.

Review from Operations Dept

It provides a platform to share ideas and actively contribute to their implementation and fosters enthusiasm.

Review from IT Dept

Ground level team and colleagues

Review from IT Dept

My manager, who recognizes us.

Review from Operations Dept

Solving problems, fixing issues, building effective solutions, exploring new technology.

Review from Engineering Dept

working on my own to be successful with moderate direction, I'm not micro managed.

Review from HR Dept

Getting to work with my team is by far the thing that makes me the happiest.

Review from Marketing Dept

I know ahead of time what I need to do, and I accomplish my tasks with minimal to zero oversight.

Review from Operations Dept

Its a job not a passion

Review from Sales Dept · Posted 16 days ago

Managment should change in india

Review from Engineering Dept · Posted 17 days ago

Main management should closely monitor the leadership team what they are doing.

Review from Product Dept · Posted 17 days ago

Vertafore has stopped flexible remote work for several teams. They have put restrictions on some to come into the office several day a week, while some teams are able to continue 100% remote work. The mis-alignment sends mixed messages and creates a negative work culture of biases.

Review from Finance Dept

Below-market wage with little to no benefits or perks to compensate. Up the wage or bring back the perks, such as remote work.

Review from Marketing Dept

Executive team doesn't listen to staff feedback. They ask for it, as an effort to appear as though they want to incorporate employees' suggestions into company processes and policies, but they effectively ignore or circumlocute around it.

Review from Engineering Dept

Better use of tools - Teams full experience is not leverage to record and transcribe meeting notes - full use of the salesforce platform to maintain client details and client communications are just some examples

Review from Sales Dept

The technology being used in the applications are too old and brittle because no time had been spent on tech debt. The processes are really inefficient as well. Basically the phrase "sunk-cost fallacy" comes to mind in terms of technology and processes

Review from Engineering Dept

I have worked here for over a year with promise to advance and have done numerous steps to do so and bothing works

Review from Customer Support Dept

Need the Sr. Execs to get interested in what is going on.

Review from Sales Dept

Those in charge of decisions have poor communication skills and a seeming lack of desire to retain and acquire talented employees. It is rare to run into someone who is actually excited to be working for Vertafore.

Review from Operations Dept

I don't have the tools to do my job efficiently and effectively. Salesforce is horrible for my position. The customers complain about it, it's a mess, and no one seems to care. I'd like more up to date tools. PowerBI can pull data from several platforms and make a nice overall picture.

Review from Customer Success Dept

Difficult to get moved up to a new position unless you're a man.

Review from Customer Success Dept

Easing off some of what I believe to be pointless performance metrics would help. It feels like you have to sacrifice quality to hit some of the efficiency goals, which makes me less proud of what I do.

Review from Customer Support Dept

POs and higher-ups are pushing for unrealistic timelines which causes developers to work extreme hours. We don't have time to see our families.

Review from Engineering Dept

Just make life easier, not paying for parking at the place where my companies name is on the side of the building, and they can't help out much.

Review from Customer Support Dept

Get rid of the idiotic executives forcing us to return to the office.

Review from Customer Support Dept

Constant changing of direction by leadership is exhausting and inefficient. Then we are told we are getting things done fast enough.

Review from Engineering Dept

Too much misalignment between departments. Management making decisions without taking labor into consideration. All this leads to bad interactions with customers, which creates stress in work environment.

Review from Customer Support Dept

Our workload is extremely too much for our team to handle and constantly feels like we are drowning. The low pay is counteracted by fully remote, but now that is being slowly taken away.

Review from Customer Support Dept

The paycheck, and even that is not great

Review from Engineering Dept

Flexibility motivation commitment potential growth

Review from Business Development Dept

challenging work

Pay market rates - and stop claiming you already do.

Review from Engineering Dept

Employee retention, knowledge transfer, onboarding

Review from Business Development Dept

pay

Value your employees and their specific knowledge in insurance.

Review from Engineering Dept