Norfolk Southern Corporation Operations Department Employee Reviews
Briefly describe your overall experience at your company
I loved working their 5 years ago....Today I work under the stress of being layed off daily
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What do you like best about the leadership team?
Local leadership is good. Management is rotten from the top down.
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My leadership team is aligned. They are focused on getting to 60 OR.
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They know what they are doing
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Hard to answer that we don't have any communication with them.
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Knowing they are fighting to get us work at our shop
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What does the leadership team need to get better at?
Leading, rather than managing. Give some focus to people, not all to metrics.
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Stop trying to fire everyone for any little thing. Train masters are ALWAYS out to give you a start or something similar.
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Treating employees better. And stop wasting money.
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Everything they don’t have a clue about anything they are idiots only do as they are told
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Our management team has little to no experience in the railroad industry.
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What is the best part about your compensation package?
Retirement and medical are excellent.
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Great competitive pay, pension, bonus and merit awards.
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Insurance is fairly priced for a family
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Productivity fund payment in Dec
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Hourly! Wages should be higher!!
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel like a number at NS. No one has ever asked me about my future, and no one has ever discussed my options...in 13 years. Nothing will change NS.
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We want to feel like the company actually does care about us. We're the last on their list of importance. They have no problem laying men off who have gave them years of hard working service. They not honest with us nor forth coming on laying us off without notice
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Our insurance keeps getting worse and we keep paying more for it. We need paid better for what we do and days off
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Very underpaid lowest paying major railroad there is everyone else makes twice as much
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National wage for our wages
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What are some of the best things about your team?
No teams. No mutual cooperation.
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My team are ready to jump in and help a moment notice. We are flexible, we have our roles but able to fill in. I love the diverse knowledge that we have from various background.
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We work together. We respect each other. Maybe the higher ups could take some lessons off of us.
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Team work and looking out for each other
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Great group of guys and gals. We do genuinely care about our jobs and most really do their best.
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What do your coworkers need to improve and how could you work together better?
They are so unhappy from the crushing disillusionment that all they can do is hold on. My co-workers have no control over their futures, and I pity them all.
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All my coworkers do is talk about other coworkers and complain about everything.
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Most coworkers are great to work with besides management
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Union! Comply with our agreement, quit trying to rewrite it with neutrals!!
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The moral needs to be higher,
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What is most positive about the culture and environment at your company?
As we focus on providing the most value to our customers and stakeholders. The company has undergone a lot of cuts, the environment is always changing - its feels like a start up right now.
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Other coworkers and the constantly changing work
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Positive atmosphere great .all strive for excellance.
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There is none, it is a extremely hostile and toxic work atmosphere
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There are too many environments throughout our company to say. Mine is fine because I am left alone for eight hours.
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What needs to change to make the company culture better?
The entire leadership team needs to go.
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Positive rienforcement on all levels. Vulture capitalism has taken over the company, therefore eliminating jobs and putting stress/anxiety on employees and families. No collaboration between corporate and field service employees.
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Better treatment of your workers. Show us that we actually matter instead of laying us off like we never meant anything to the growth of your company
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Trainmasters need to stop trying to fire everyone. Employees need to have more respect for each other.
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When you fear for your job every second your working, how can you preform well and work safely?
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What did you like most about the interview process?
They were positive but it was all a lie
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It was twenty years ago.
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What would you improve about your company's interview process?
it was very intimidating, a minority young woman sat in front of a panel of 5 white males, They were firing questions from left to right. It was a taste of what management looks like at NS, mainly white men.
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If someone shows up almost 20 times to interview, don’t you think you should give that employee a chance by then?
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Nothing, it was fine fine.
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What makes you most happy at work?
I believe that I provide a lot of value to the company.
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Being outside on a warm sunny day moving freight.
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My co workers make this place worth it. We are a team and we feel accomplished getting the job done. We more the world.
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Working in a safe and efficient railroad operation.
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Most of my co workers
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What's going wrong and how can it be improved?
Service is poor. Staffing is poor. Maintenance is poor.
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Everything is going wrong. Morale is non-existent. The entire culture needs to be rebuilt from the top down.
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Toxic culture. Greed from corporate side of business. Long work hours and attendance policy has ruined employee moral in the last year.
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Stop laying workers off!!! Make us #1. Make us feel like we matter!!!
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We are always rushed to get the job done. Trainmasters are like hungry dogs trying to find one little thing to get us into trouble.
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What do you like best about your company?
My retirement funding, and health insurance.
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What would you most like to see improved at your company?
The entire company needs to change course.
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