Best Buy Operations Department Employee Reviews
Briefly describe your overall experience at your company
Easy to get away with not doing much because nobody communicates what's needed.
Review from Operations Dept
Good people led without much structure. Everyone underpaid and overworked at times
Review from Operations Dept
What do you like best about the leadership team?
We seem to work well together as a team.
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They care about their employees. A real effort is made to be accommodating.
Review from Operations Dept
Some will take the time to explain what's going on at a higher level, but sometimes they don't share anything that might be happening so we get surprised about things all of a sudden that impact what we do every day.
Review from Operations Dept
They always hear each other out.
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They are nice people who care.
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What does the leadership team need to get better at?
Listen to the associates on their concerns, ideas, and opinions. As of right now, Best Buy corporate and store leadership has killed morale and turned a blind eye to safety during the Covid 19 pandemic.
Review from Operations Dept
They only look at the big picture and not the individual and their needs
Review from Operations Dept
Not accusing and threatening to fire someone
Review from Operations Dept
Listening to employees and being attentive to the sales floor
Review from Operations Dept
Stop playing favourites and promote people who can do the job.
Review from Operations Dept
What is the best part about your compensation package?
Quarterly bonuses paid out to employees.
Review from Operations Dept
There's a big variety of benefits so plenty to choose from if you need any at all.
Review from Operations Dept
I get dental and health insurance.
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401K and benefits. Annual bonus is realistic to attain.
Review from Operations Dept
Employee discount and above minimum wage
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am currently in a Hourly Area Supervisor position and I do not see very much of a difference in what I am doing to an Area Manager. At least not enough to equate to the difference in pay.
Review from Operations Dept
I'd feel better if Best Buy would up the pay for field employees like they did for store employees. If they got a raise from $10/hr to $15/hr for having no additional responsibilities, shouldn't we also get a raise? Why should I can about my work anymore?
Review from Operations Dept
I've worked for Best Buy for 14 years and have seen the pay and benefits get worse.
Review from Operations Dept
Need to learn how to talk to employees and not use fireing and down demoting to get resuts faster
Review from Operations Dept
Our compensation below par with other like jobs
Review from Operations Dept
What are some of the best things about your team?
We have a mutual understanding of what it is that we are trying to accomplish and for the most part we do so with a fairly high success rate.
Review from Operations Dept
Everyone gets along for the most part and everyone hustles as a team
Review from Operations Dept
Everyone is eager to help you learn about your new position. They are truly a team that supports one another.
Review from Operations Dept
They like what they do and it makes it easy to like my job.
Review from Operations Dept
They are always focused on the task at hand.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
All sales associates held to same work ethic as operational employees.
Review from Operations Dept
Better way of looking at the future of the company, know that the life if the company is on their hands
Review from Operations Dept
Communication on what needs to be done
Review from Operations Dept
My position doesn't really include a team setting.
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Be open to new suggestions
Review from Operations Dept
What is most positive about the culture and environment at your company?
We have the most diverse team that I personally have ever been a part of and I think it brings a certain level of uniqueness to the building that I enjoy.
Review from Operations Dept
Really not much. A lot of it is a PR stunt aimed at making themselves look good for the public. Behind the scenes, it is a totally different situation.
Review from Operations Dept
The upbeat atmosphere that is created by everyone. It is as if everyone is happy to be there doing their part.
Review from Operations Dept
The way it promotes teamwork.
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The most positive thing is the positivity
Review from Operations Dept
What needs to change to make the company culture better?
Increase everyone's pay. Not just store employees. My work now has less value since they are paid nearly what I'm getting paid for much less responsibility.
Review from Operations Dept
Better wages and benefits for all levels
Review from Operations Dept
We need to stop letting the customers berate employees in order to get their way.
Review from Operations Dept
What did you like most about the interview process?
Relaxed environment for the interview.
Review from Operations Dept
I felt as if the managers tried to make you feel comfortable during your interview.
Review from Operations Dept
Being able to get an idea of what the culture was like before starting.
Review from Operations Dept
They were very very understanding.
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I got hired in the interview
Review from Operations Dept
What would you improve about your company's interview process?
Get rid of the nepotism and favoritism.
Review from Operations Dept
Be more personal and not so im the manaager2 and im the boss and im da .. Who cares
Review from Operations Dept
Be more careful. And screen better people
Review from Operations Dept
What makes you most happy at work?
Making decisions to help the team get closer to reaching their common goals and creating change that actually makes an impact.
Review from Operations Dept
Being able to help a customer find what they need. I also enjoy helping them find it at the best price possible.
Review from Operations Dept
Being able to learn from my co-workers.
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I get free lunch every day.
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My coworkers make the day worth it
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What's going wrong and how can it be improved?
All stores are running on a skeleton crew, being mentally beat down by customers and store leadership, and the fact the the CEO and corporate managers have not listened to one thing we've had to say.
Review from Operations Dept
Because every time our numbers are down on service plans we fet demoted and or fired
Review from Operations Dept
Better working environment, better wages, and much more structure
Review from Operations Dept
Just boring and mundane. I don't dread work, but don't look forward to it.
Review from Operations Dept
The AP position is ineffective and not enjoyable.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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