Texas Roadhouse Operations Department Employee Reviews
Briefly describe your overall experience at your company
Fast paced, undervalued, favorites were obvious, not paid enough
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
they allowed me to do my job
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Management under the Owner of a restaurant location is great. Owner is fine- seems to be unaware of certain aspects of their business
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Corporate management is willing to talk to, listen to, and interact with the local kitchen staff
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Progressive thinking. Build teams from within.
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Culture, passion, integrity and fun
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What does the leadership team need to get better at?
Communication and being Legendary, Legendary is key word for customers not for employees
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Existing. They're terrible people. All of them
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Communication, to many chiefs not enough Indians. With the lack of communication ,results of micro managing and and just poor management doesnt allow store to flow.
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I like my managers but the company as a whole needs to pay those at the bottom more for their work
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Being a leader by doing the work expected of others. The standards aren't the same for everyone, as they should be.
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What is the best part about your compensation package?
Not sure if we even have a compensation package.
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The hourly rates are fair. Stocks should be available at a discount for employees
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401k and the health benefits
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Extra available benefits no other restaurant company has.
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Been in the restaurant business my entire life. Texas Roadhouse is the best chain to work for. Hands down. They are people first restaurant second. A great company.
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Why do you feel undervalued and what would make you feel better about your compensation?
because not knowing if i have a job still for something i did not do ,
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Experience and length of time working for the company is not rewarded consistently within the program. That needs to change. Someone who has been with TXR shouldn't have to fight for a fair raise after having been there over five years. My location hardly uses the "new Legendary You points".
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They have us sign a waiver to not show up sick, but heaven forbid you call out
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My store manager takes advantage of my hard work ethic and when i dont produce exceeded expectations im yelled at and degraded. My self esteem is so low do to this job. All the while i have been loyal and give a %120% everyday. I recently got fired due to his hostel anger problem.
Review from Operations Dept
We are responsible for the majority of the functions required to run the store, however, we are paid like we are just entering the workforce. They expect us to make our job our main priority, however they never make us a priority. Real benefits should be offered to us, not expensive, bare minimum.
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What are some of the best things about your team?
most of them did their jobs correctly
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The team I work with(employees and a couple of managers- hardly interact with the Owner) always try their best to be efficient and quick at their job.
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Nice people for the most part
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The Servers are cool for the most part
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Hard workers selling good quality foods
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What do your coworkers need to improve and how could you work together better?
No meetings, better team leaders
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Its all about communication and equal treatment with all co workers.
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My team could start by changing their attitude towards their work and one another. Everyone is always in a bad mood and taking it out on one another. If everyone would be mature and come there to actually do their job, each shift would run more smootly. But most of the employees are lazy and immatu
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Working together as a team instead of pushing blame on different parts of the restaurant when things go wrong.
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What is most positive about the culture and environment at your company?
The managers listen to what I have to say, however they don't pass the information along the chain. Which negatively impacts the environment.
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A few good people are there
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Some genuine people work at my location
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Pretty toxic culture and environment, but workers are still good.
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I get along with the regional manager and the other kitchen staff
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What needs to change to make the company culture better?
Treatment, culture Is not existent with employees
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Management. And the lack of taking responsibility for alls actions.
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What did you like most about the interview process?
Friendly, getting you excited for TR.
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it was quick , manager was polite
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They ask you about your hobbies and interests.
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The simplicity of the process
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Interviewed by the previous MP, actually took time to interview his own workers.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Texas Roadhouse yet.
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What makes you most happy at work?
doing my job to the best of my ability
Review from Operations Dept
Listening to music while at work that isn't country all the time(when applicable).
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Most of the hard working non salary workers
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When everyone does their job and things run smoothly
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The guests that come in are what make me most happy at Texas Roadhouse. Meeting all of the different people and getting to get to know them while serving them is why I enjoy my job. If it wasn't for our customers, I wouldn't ever come back to this place.
Review from Operations Dept
What's going wrong and how can it be improved?
Management is horrendous, kitchen is gross
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For my position all i would need is communication with management as well is my co workers on the line. Im a Hot prep cook so communication is key
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Bussers get paid the same amount as hosts when they do much more work; to fix that bussers need a higher tip share that should be nightly instead of based on weekly tip income especially now that minimum wage is being raised.
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There's no leadership, management is never there and takes credit for all the work she pushes off on shift leaders
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What do you like best about your company?
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What would you most like to see improved at your company?
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