CVS Health Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
My immediate manager is awesome.
Review from Operations Dept
hard working people and very supportive . you can ask them anything about the company and about your job responsibilities.
Review from Operations Dept
The are agile and can shift focus. They are willing to explore ideas when a challenge is presented to them.
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They do care about us working there
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Strong and cares about employees
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What does the leadership team need to get better at?
Promotions based on good metrics alone is not what makes a leader. Those people don't necessarily exhibit "Heart at Work" behaviours. Being non-communicative, or threatening and disingenuous to a direct report is never heard about because it's in private. Survey direct reports before promoting.
Review from Operations Dept
Helping the stores. More and more work is added and hours are never given to complete new tasks. The ACO model is so completely out of touch with the reality of what happens in a store. You want a person standing near it, and that leaves 1 other person to run the entire store and you decreased hours
Review from Operations Dept
Structure and fairness and ethics
Review from Operations Dept
They need to treat their employees better and give them a fair wage for the amount of work that is expected of them.
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Being on the same page and keeping talented people staffed.
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What is the best part about your compensation package?
Benefits. Hourly rate. Health wellness
Review from Operations Dept
401 k. match up to 5%
Review from Operations Dept
The benefits are the best part of the compensation package because you're not paid nearly enough for all you have to do. And the insurance could be a lot better seeing that you own the insurance company. Having to meet a deductible before getting a discount on a regular checkup is absurd.
Review from Operations Dept
Bonus, vacation time, wage, vision benefits, and non-medical benefits.
Review from Operations Dept
PTO and the discounts they offer with partnering companies
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Why do you feel undervalued and what would make you feel better about your compensation?
I came back to work after retiring 6 months prior to help wit his COVID shot administration and was offered a rate of pay that is 22% less. I still did it because I wasn’t doing it for the money, but I do feel unappreciated. I have felt that
Review from Operations Dept
If we were physically, mentally and emotionally supported, cared about and treated fairly in comparison to other employees, and if they didn't overwork us and expect us to work above and beyond like as a fully staffed team, when we are far from fully staffed. I'm 1 person not 5.
Review from Operations Dept
Better benifits like the ones that upper management has
Review from Operations Dept
the company saves money on employees in order to make a profit. Everyone is overworked.
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Better health care and options
Review from Operations Dept
What are some of the best things about your team?
My immediate team is great. We have been through some tough times, which has made us stronger.
Review from Operations Dept
they helped you whatever you need help with. just ask them
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The team works hard eveey day to try and complete the ridiculous metrics set forth by a company out of touch with their retail operation.
Review from Operations Dept
Smart, strong, impressive, out-going, creative
Review from Operations Dept
we all work together to get it done
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What do your coworkers need to improve and how could you work together better?
Cleaning up after themselves and having a shed of integrity in their work. I shouldn't have to clean up a mess at a work station once I get there after someone else has already been there prior. I'm not their mother, and they are adults.
Review from Operations Dept
Lead techs need to stop creating animosity between coworkers and spreading rumors to avoid creating a hostile environment
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They could improve by working as a team.
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They need to move faster and solve problems more effectively
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Coworkers are encouraged by management to undermine anyone and everyone in order to have their own team hit their metrics.
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What is most positive about the culture and environment at your company?
friendly people and hard working people. they help each other when someone,ask for help
Review from Operations Dept
The team supporting each other. There's no support above store manager unless someone's superior is visiting then they pretend to be available to offer all the support you need but we all know once the visit is over calls and emails will once again be ignored.
Review from Operations Dept
They work hard at hiring quality people. Unfortunately they tend to burn them out, chew them up and spit them out.
Review from Operations Dept
The company always strives to improve culture; the environment is challenging and fast-paced.
Review from Operations Dept
SOME co-workers actually care and want to cooperatively work together to get things done.
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What needs to change to make the company culture better?
Need to change the ceo
Review from Operations Dept
pharmacists need more respect and not be treated as less than healthcare professionals
Review from Operations Dept
Management above store level needs to see what is happening. It is impossible to do a job with 1-2 people on shift allowed only!! When the tasks that are required need at least 3-4 people to be realistically achieved
Review from Operations Dept
The company culture has seemed to get better year for year
Review from Operations Dept
Stop micromanaging healthcare. These are humans we are treating. We are not manufacturing nuts and bolts.
Review from Operations Dept
What did you like most about the interview process?
simple and straight forward through e-mail and zoom
Review from Operations Dept
The interview is a bunch of lies because they need people to woek their. Theyll promise all types of aupport and then you will call and text and may get a reaponse 3 to 5 days later. That tells you there's nothing they can do.
Review from Operations Dept
The personability with the interviewer
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They didn't ask much I did most of the asking.
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Got to answer questions about me
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What would you improve about your company's interview process?
Add proficiency testing and improve HR recruitment.
Review from Operations Dept
I've been here a few years, so it's been awhile since I've gone through "new hire", but internal "promotional" hiring interviews seem to be nonsense, since they typically seem to pick their favorites that are in a "click" with certain other individuals.
Review from Operations Dept
Not applicable as I was part of buy out situation.
Review from Operations Dept
What makes you most happy at work?
I like what I do and I have a group of management team help you along the way with positive attitudes.
Review from Operations Dept
Meeting new people and the sense of accomplishment my work gives me.
Review from Operations Dept
Clocking out and going home and getting paid. Its just a job
Review from Operations Dept
Going into work, just doing my work and going home without forced interactions!
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being there for my coworkers.
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What's going wrong and how can it be improved?
The stores need more hours to hire more people to support the stores. Some stores dont receive enough hours to have two people per shift. Most people know this and theft ans robberies are really high, then the store manager is blamed and normally they're working alone trying to do everything.
Review from Operations Dept
They’re understaffed so the customers are not satisfied with the service and the employees get burnt out because they are overworked and stretched too thin and then not really appreciated
Review from Operations Dept
Management doesn't care about their employees anymore, they only care about numbers, and we are understaffed, overworked and they expect "above and beyond" when they don't seem to appreciate us enough.
Review from Operations Dept
Managers let lead tech who curse and are rude to other technicians and pharmacist run the pharmacy making customers complain and employees unhappy
Review from Operations Dept
understaffed, we are completely understaffed all the time
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of CVS Health yet.
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What would you most like to see improved at your company?
more female executive leadership
Review from Operations Dept