Kroger Operations Department Employee Reviews | Comparably
Kroger Claimed Company
The Kroger Co. is one of the world's largest grocery retailers. The Kroger Co. spans many states with store formats that include grocery read more
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Kroger Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Manager is willing to work, not walk around and talk to eachother, ignoring the customers. They are able to fix problems or come up with solutions, unlike upper management who will "get back to you". Corporate removed postions with no action to allocate those tasks, letting them pile up.

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friendly and helpful and go out of there way

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Our managers in the store don'task us to do ANYTHING that they do not themselves do. They lead by example

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great group, support when i need help and with experiece for to teach me news process

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Fair, understanding, take personal issues into consideration

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What does the leadership team need to get better at?

Leadership Reviews

Not being and indulging sociopaths.

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Supporting a 40 hour work week.

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The leadership team at Kroger needs to simply Needs to act and perform Professionally.

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Micromanaging everyone at every step of way

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Communication, recognizing employees for their accomplishments and contributions, squashing cronyism, providing a work environment that you aren't in constant fear of being laid off or having pay and/or hours cut

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

has great health insurance cheaply

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stock options available to me

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I only recently got to have these benefits so I am not sure yet

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imy benefits help me to live good, my family enjoy a good helt insurance through my company and my salary is enough for to live good

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Vacations and holidays are a plus

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Traveling reimbursement, 40 hour work week.

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If I was more than a number to them

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Individual contributions have saved the company millions of dollars but we have not had raises in 3 years despite the CEO and top 5 in the company getting $18 million plus raises this past year

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more pay to compensate the rise in living costs

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A different position within the company

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What are some of the best things about your team?

Team Reviews

Brother in arms mentality. Everyone generally cares about each other.

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Same boat as me...overworked and underpaid

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Work like a family to achieve goals

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We are able to lift each others spirits if having a rough day and the interactions we have keep things light and fun yet on task

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Most everyone equal to me is friendly. A few of my co workers go above and beyond to be helpful

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Work ethic and integrity in the workplace

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Coworkers do nothing but talk about each other behind their backs and try to cause you to fail.

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These required meetings (especially when watching a video is involved) are a waste of time.

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The younger ones need a better work ethic.

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A sense of we matter

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Every one work together to get the job done excellent team of drivers

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Time goes by fast. Way too fast. Customers become friends.

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There is no positivity at these stores.

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the customer being pleasantly surprised at quality friendly customer service

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The fact that we are constantly meeting/interacting with new, interesting people ((customers) everyday- actually, every 5mins! As well as seeing friendly faces of our regulars.

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What needs to change to make the company culture better?

Environment Reviews

Cease functioning as a gang of robber barons.

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Scared of being fired every day

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Better communication about change and providing adequate compensation and staffing

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A new and more positive store manager.

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the top leadership must improve

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What did you like most about the interview process?

Interviews Reviews

Simple straight to the point

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Nothing particularly about the process was enjoyable

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HR seemed sincerely welcomeing and interested

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The current manager at the time interviewed myself and was very easy to relate to

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The person who interviewed me was very personable and the atmosphere was really relaxed.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Have regard for human beings.

Review from Operations Dept

The time it took to be offered the job. I went through 2 interviews over the course of 2 months for my position and it took another 2 months to get started at my job due to background checks, etc.

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Making sure people understood the expectation of work

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Have HR people who are nicer.

Review from Operations Dept

they follow some interview plan that someone who has never worked a day in retail came up with.

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What makes you most happy at work?

Outlook Reviews

Actually doing my job, not having to complete others or have the tools and supplies to get the job done right, not just a "duct tape fix"

Review from Operations Dept

PUNCHING OUT AND LEAVING STORE

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Going home after working grueling hours

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When a really nice/cheerful person comes through my line and puts a smile on my face or makes me laugh.

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people i work with are good

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What's going wrong and how can it be improved?

Outlook Reviews

NOTHING NEEDS TO CHANGE HERE

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Incentive goals recognition stimulation help

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The store is in horrible shape. So the store needs to be updated in fact relocated. The staff needs to be trained. I received no training and I was by myself day one. No employee should be left alone, never.

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Not being scared to be fired daily

Review from Operations Dept

There are no opportunities to be had, and the ones in charge show a bad example (habitually tardy, lazy, etc.). Hours have been cut across multiple departments leaving them short staffed, yet are still expected to perform at the highest level. Every day is lived in fear of losing your job

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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