Kroger Employee Reviews
Out of 4323 Kroger employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Kroger improve their work culture.
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
They are understanding and work hard
Manager is willing to work, not walk around and talk to eachother, ignoring the customers. They are able to fix problems or come up with solutions, unlike upper management who will "get back to you". Corporate removed postions with no action to allocate those tasks, letting them pile up.
Review from Operations Dept
Customer number one, then profits,
There always positive. And up lifting
Review from Sales Dept
Do not like their micro-managing check list business model. They do mot let their management team operate the stores. All they want are check lists feeled out on a daily basis! They don't want anyone to think on their own.
What does the leadership team need to get better at?
they need manager, leadership, community training.
Communicating what they want. Training people like new team leads. Setting realistic expectations. Providing clear goals for a role.
Creating a vision that enables smarter, more resilient solutions and less reliance on consultants and pivoting to shiny objects. They also need to get more strategy folks from KTD embedded with the business and empowered to solve problems, even if they don't require us to develop in-house products
They need to work on communication and ensuring their employees are ckmfortable and feel safe with their tasks, and in their environment
Being kind to their employees
What is the best part about your compensation package?
Life insurance is free and insurance for me and family is cheao
Covered by insurance and retirement plan
Too hard to pick. Really a great benefits package.
Having something when i retire
The stock option and the coverage
Why do you feel undervalued and what would make you feel better about your compensation?
Respect would go a long way. Honestly would go a long way. There are neither, only self important people who dictate without looking at a department and the conditions first.
I have worked there almost 28 years and I feel I should be making 25 a hour
Im really not sure what would make compensation better a less hostile work environment would make me less worried about compensation
If I made a little more money like if I made 15 an hour instead of 13.60
If you excell at your job or under perform at your job it makes no difference.
What are some of the best things about your team?
They r reliable and hard working
They understand how frustrating it is working at this store
Review from Sales Dept
My coworkers are in the same boat as I was, so we all got along great. Without management interference, we were able to do our duties quickly and efficiently. Management only ever got in the way.
Everything but the Corporate management.
We share the same problems.
What do your coworkers need to improve and how could you work together better?
If we were not so stressed out from being understaffed, there would be no issues.
The need to care more, and be held accountable for their work.
Communication is major and be willing to help each other out.
Employees night crew work together we don't have a problem with that we have a problem with we don't get paid good we're not getting treated right and the union is not for us but we pay Union bills
Review from Customer Success Dept
If department heads are alound to manage their department and be there to work with them besides coming in after they have left or an hour before they leave. Why have a manager if you are not going to let them do their job.
What is most positive about the culture and environment at your company?
They are very diverse and welcome all
I like the product i work with
Review from Sales Dept
The coworkers, benefits, and ability to see the impact from our work on our customers and associates
Sotr manager and untealistic standards
The customer getting the right shopping experience
Review from Sales Dept
What needs to change to make the company culture better?
Treat the store managers BETTER!
To increae the pay so that employees can be happy to work which eill help the employees to do an outstanding job to help out customers
People seem stressed all over the store. By far this is the least welcoming and friendly place I've ever worked with the exception of the HR person who is very inspiring and cheerful. Maybe don't overburden people with pointless data entry and they'd be happier.
Kroger needs better management that knows how to treat their team of employees.
Be consistent fair and equal to everyone. Pay everyone a living wage with hours to back it up
What did you like most about the interview process?
The ability to have a text message option
Review from Sales Dept
It was years ago when Baker's wasn't owned by Kroger. Great company then. Kroger has too many greedy corporate asshats who dont understand they can't take their money to the grave with them. They are all narcissists, pyschopaths, and sociopaths at the top.
Meeting with different teams and levels of associates to get a better understanding of the culture and company
When they hired me !
I was interviewed in front of a panel
What would you improve about your company's interview process?
When a potential associate tells you what their strengths/preferences are, listen to them. The company constantly throws new hires into departments they never applied for and are expected to work as though they were working there for years.
its fine its just not everything you need to know is disclosed
Honesty and integrity. No feedback on process.
Tell the truth it is one of your values after all.
Theyve couldve actually told me the job for starters. They were offering one job and then said "Oops, we didnt mean thag, heres this one instead" Nor to mention, it was a job fair and it was between two jobs. So bottom of the barrel. Most ill run and unprofessional I have even seen.
What makes you most happy at work?
Getting good audits and inoressing my boss
When i come in for my shift and my department is how i left it
Review from Sales Dept
Actually doing my job, not having to complete others or have the tools and supplies to get the job done right, not just a "duct tape fix"
Review from Operations Dept
Interacting with all the customers.
My coworkers and being able to work remote
What's going wrong and how can it be improved?
This question has been answered within the other few questions.
Put associates first so they can put customers first
Stop retaining childlike people at hour most vaulable place. The check out. Actually listen to your workers when they tell you theres a health code violation. (Still hasn't been fixed, its been months) Stop going on powertrips and actually help.
Toxic micromanaging on every aspect of the company needs to stop.
As long as managment gets their bonus nothing is wrong.
What do you like best about your company?
Quality of products, benefits. That's it.
Review from Sales Dept
cleanness of the store, friendly, and very helpful
Review from Customer Support Dept
I like the warm smiles , and a friendly employees.
Leaving and going back home
Review from Customer Support Dept
my co-workers, my days off
What would you most like to see improved at your company?
Hire more full-time employees, treat the current employees as human beings not robots. Focus on their development and you will be able to retain the best employees.
Review from Sales Dept
advancement of African American into leadership
Review from Customer Support Dept
Everything is improved I love it.
Better pay and more benefits
Review from Customer Support Dept
drain the swamp and replace ineffective management