Kroger Employee Reviews
Out of 4343 Kroger employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Kroger improve their work culture.
Briefly describe your overall experience at your company
Posted 13 days ago
What do you like best about the leadership team?
They are understanding and work hard
Manager is willing to work, not walk around and talk to eachother, ignoring the customers. They are able to fix problems or come up with solutions, unlike upper management who will "get back to you". Corporate removed postions with no action to allocate those tasks, letting them pile up.
Review from Operations Dept
Customer number one, then profits,
There always positive. And up lifting
Review from Sales Dept
Do not like their micro-managing check list business model. They do mot let their management team operate the stores. All they want are check lists feeled out on a daily basis! They don't want anyone to think on their own.
What does the leadership team need to get better at?
under standing the logisticts of the customer service delivery to set up the routes so the drivers can purfor thie duties in a more less stressful environment let the good workers do thier jobs with all of the petty issues and do things on a care by case basies its a very good job gone bad
Posted 9 days ago
Understanding that goals aren't being met because there isnt enough people, not because we arent trying hard enough. The abuse baggers as cashiers even though they arent getting paid as cashiers.
Posted 13 days ago
Leaders need empathy and understanding for their crew
Communication, professionalism, and understanding of worker productivity
Get better at protecting your employees
What is the best part about your compensation package?
Life insurance is free and insurance for me and family is cheao
Covered by insurance and retirement plan
Too hard to pick. Really a great benefits package.
Having something when i retire
The stock option and the coverage
Why do you feel undervalued and what would make you feel better about your compensation?
Proper 401K and a live-able wage
Posted 13 days ago
Increase pay, increase employment count. Stop with the open availability requirements.
Respect would go a long way. Honestly would go a long way. There are neither, only self important people who dictate without looking at a department and the conditions first.
I have worked there almost 28 years and I feel I should be making 25 a hour
Im really not sure what would make compensation better a less hostile work environment would make me less worried about compensation
What are some of the best things about your team?
Even though working there isn't great, coworkers that you trauma bond with are the best
Posted 13 days ago
Its a mix. Some do everyone's job while others don't do anything at all
They r reliable and hard working
They understand how frustrating it is working at this store
Review from Sales Dept
My coworkers are in the same boat as I was, so we all got along great. Without management interference, we were able to do our duties quickly and efficiently. Management only ever got in the way.
What do your coworkers need to improve and how could you work together better?
If we were not so stressed out from being understaffed, there would be no issues.
The need to care more, and be held accountable for their work.
Communication is major and be willing to help each other out.
Employees night crew work together we don't have a problem with that we have a problem with we don't get paid good we're not getting treated right and the union is not for us but we pay Union bills
Review from Customer Success Dept
If department heads are alound to manage their department and be there to work with them besides coming in after they have left or an hour before they leave. Why have a manager if you are not going to let them do their job.
What is most positive about the culture and environment at your company?
Not much. Once in a blue moon, you meet another hard worker. Not often though.
Positivity depends on the store population. I am located in a store that had diverse races.
They are very diverse and welcome all
I like the product i work with
Review from Sales Dept
The coworkers, benefits, and ability to see the impact from our work on our customers and associates
What needs to change to make the company culture better?
Better Management and stop give driver heavy workloads to make the bottom line look better
Posted 9 days ago
Treat the store managers BETTER!
To increae the pay so that employees can be happy to work which eill help the employees to do an outstanding job to help out customers
People seem stressed all over the store. By far this is the least welcoming and friendly place I've ever worked with the exception of the HR person who is very inspiring and cheerful. Maybe don't overburden people with pointless data entry and they'd be happier.
Kroger needs better management that knows how to treat their team of employees.
What did you like most about the interview process?
The ability to have a text message option
Review from Sales Dept
It was years ago when Baker's wasn't owned by Kroger. Great company then. Kroger has too many greedy corporate asshats who dont understand they can't take their money to the grave with them. They are all narcissists, pyschopaths, and sociopaths at the top.
Meeting with different teams and levels of associates to get a better understanding of the culture and company
When they hired me !
I was interviewed in front of a panel
What would you improve about your company's interview process?
When a potential associate tells you what their strengths/preferences are, listen to them. The company constantly throws new hires into departments they never applied for and are expected to work as though they were working there for years.
its fine its just not everything you need to know is disclosed
Honesty and integrity. No feedback on process.
Tell the truth it is one of your values after all.
Theyve couldve actually told me the job for starters. They were offering one job and then said "Oops, we didnt mean thag, heres this one instead" Nor to mention, it was a job fair and it was between two jobs. So bottom of the barrel. Most ill run and unprofessional I have even seen.
What makes you most happy at work?
punching out for the day
Posted 9 days ago
Getting good audits and inoressing my boss
When i come in for my shift and my department is how i left it
Review from Sales Dept
Actually doing my job, not having to complete others or have the tools and supplies to get the job done right, not just a "duct tape fix"
Review from Operations Dept
Interacting with all the customers.
What's going wrong and how can it be improved?
Underpaid workers being unhappy workers. You cannot expect us to fake a smile when we can not pay our bills. You can expect minimum effort for minimum wage, stop acting like we owe you a smile when we are so easily replaceable and underpaid.
This question has been answered within the other few questions.
Put associates first so they can put customers first
Stop retaining childlike people at hour most vaulable place. The check out. Actually listen to your workers when they tell you theres a health code violation. (Still hasn't been fixed, its been months) Stop going on powertrips and actually help.
Toxic micromanaging on every aspect of the company needs to stop.
What do you like best about your company?
Quality of products, benefits. That's it.
Review from Sales Dept
cleanness of the store, friendly, and very helpful
Review from Customer Support Dept
I like the warm smiles , and a friendly employees.
Leaving and going back home
Review from Customer Support Dept
my co-workers, my days off
What would you most like to see improved at your company?
Hire more full-time employees, treat the current employees as human beings not robots. Focus on their development and you will be able to retain the best employees.
Review from Sales Dept
advancement of African American into leadership
Review from Customer Support Dept
Everything is improved I love it.
Better pay and more benefits
Review from Customer Support Dept
drain the swamp and replace ineffective management