Kroger Culture | Comparably
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Kroger Claimed Company
The Kroger Co. is one of the world's largest grocery retailers. The Kroger Co. spans many states with store formats that include grocery read more
EMPLOYEE
PARTICIPANTS
3991
TOTAL
RATINGS
40389

Kroger Company Culture

Kroger Culture

This score is derived from employee ratings & reviews
2.6/5
Kroger's Overall Culture is rated D

Top Rated Culture Dimensions

Kroger CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Rodney McMullen Kroger's CEO
Rodney McMullen
49 /100

Diversity at Kroger

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Kroger have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at Kroger

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Kroger have rated Environment, Team, and Work Culture as the highest categories they have scored

Kroger eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-39

Kroger employees are -39% more likely to recommend Kroger as a great place to work

23%Promoters
15%Passives
62%Detractors

Working at Kroger

Working at Kroger is rated below average by 3991 employees, across various culture dimensions. Kroger employees rate Environment highest among all categories, and think that CEO Rating and Leadership have the most room for improvement, putting Kroger’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Cincinnati, OH. See below in detail how working at Kroger was rated by employees.

Overall Company Culture at Kroger

D

Overall Company Culture at Kroger is rated D

Last updated 10 days ago

Bottom
15%

Kroger ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 3991 Employees

View Results
0
20
40
60
80
100
Finance
82
Finance82
Engineering
68
Engineering68
Marketing
67
Marketing67
IT
66
IT66
Admin
62
Admin62
Customer Support
61
Customer Support61
Product
61
Product61
HR
60
HR60
Sales
60
Sales60
Communications
58
Communications58
Operations
58
Operations58
Legal
57
Legal57
Design
54
Design54
Customer Success
43
Customer Success43

Kroger Employee Reviews

Out of 4323 Kroger employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Kroger improve their work culture.

58%
42%
Positive Reviews58%
Constructive Feedback42%

Positive Reviews From Kroger Employees

  • What makes you most happy at work?
    Getting good audits and inoressing my boss
  • What is most positive about the culture and environment at your company?
    They are very diverse and welcome all
  • What are some of the best things about your team?
    They r reliable and hard working

Constructive Feedback From Kroger Employees

  • What would you improve about your company's interview process?
    When a potential associate tells you what their strengths/preferences are, listen to them. The company constantly throws new hires into departments they never applied for and are expected to work as though they were working there for years.
  • What do your coworkers need to improve and how could you work together better?
    If we were not so stressed out from being understaffed, there would be no issues.
  • What does the leadership team need to get better at?
    they need manager, leadership, community training.

Kroger Company Information

Kroger Company Overview

The Kroger Co. is one of the world's largest grocery retailers. The Kroger Co. spans many states with store formats that include grocery

Kroger Mission, Vision & Values

Kroger Mission Statement

We're on a mission to end hunger in the communities we call home and eliminate waste across our company by 2025.

Kroger Vision Statement

To be a leader in the distribution and merchandising of food, pharmacy, health and personal care items, seasonal merchandise, and related products and services.

Kroger Values

  • Honesty
  • Integrity
  • Respect for Others
  • Diversity
  • Safety
  • Inclusion
Headquarter1014 Vine Street
Cincinnati, OH Ohio 45202
United States of America
Websitewww.kroger.com
Founding Date1883
Tel(513)762-4000
Company StatusPublic
StockKR

Kroger Competitors

Kroger competitors include Whole Foods Market, Costco, Walmart, and KMart. Kroger ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Kroger compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Whole Foods Market's Logo
    Whole Foods Market
    4.5/5
  2. #2
    Costco's Logo
    Costco
    4.6/5
  3. #3
    Walmart's Logo
    Walmart
    3.0/5
  4. #4
    KMart's Logo
    KMart
    2.5/5
  5. #5
    Kroger's Logo
    Kroger
    2.6/5
  • Culture Video

Kroger Employees

3991 employees at Kroger have reviewed Kroger across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.

Overall, the 3991 Kroger employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Kroger are mostly dissatisfied with their total compensation at Kroger, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Kroger are not very pleased with their team. 3991 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Kroger are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Kroger believe the environment at Kroger is positive. Most Participants believe the pace of work at Kroger is extremely fast. About 74% of the employees at Kroger work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Kroger are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Kroger employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Kroger report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Kroger have 0 meetings
Meetings
A Day in the Life
74% of Kroger employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Kroger employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of Kroger employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Kroger employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
55% of Kroger employees call their work environment negative
Environment

Joining Kroger - Employee Onboarding

The prevailing opinion from employees about joining Kroger is that the company was prepared on their first day. Kroger employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Kroger KPIs and OKRs

At Kroger 51% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Kroger's KPIs and OKRs is essential for its success. Out of 113 Kroger employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 52 have said yes.

AnswerPercent
Yes46%
No54%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes51%
No49%
Are the KPIs/OKRs for your department clear?

Kroger CEO & Leadership

Kroger CEO - Rodney McMullen

Rodney McMullen Kroger's CEO
49 /100

Rodney’s approval rate is lower compared to CEOs at similar sized companies, putting Rodney in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Cincinnati, OH. Rodney McMullen’s employees rank Kroger in the Bottom 45% for Environment, in the Bottom 25% for Perks And Benefits, and in the Bottom 25% for Professional Development. McMullen is generally unpopular with Kroger employees, but ranks especially low with Non-Binary employees, and by employees in the Customer Success department and employees identified with Other ethnicities. However, employees in the Finance department have a slightly more favorable view of the CEO.

Kroger Leadership

The Kroger Executive Team is rated a “D-” and led by CEO Rodney McMullen, Chief Accounting Officer and Vice President Todd Foley, and Senior Vice President of Merchandising Robert W. Clark

  • Rodney McMullen  CEO / President

    Rodney McMullen CEO / President

    Rodney McMullen serves as the CEO / President of Kroger.

  • Todd Foley Chief Accounting Officer and Vice President

    Mr. Todd A. Foley has been Chief Accounting Officer of The Kroger Co. since April 2017 and its Vice President since June... read more

  • Robert W. Clark Senior Vice President of Merchandising

    Mr. Robert W. Clark has been Senior Vice President of Merchandising at The Kroger Co. since March 8, 2016. Mr. Clark... read more

  • Ann Reed President of Louisville Division

    Ms. Ann Reed has been President of Louisville Division at The Kroger Co. since June 19, 2017. Ms. Reed served as Vice... read more

  • Bruce A. Lucia President of Atlanta Division

    Mr. Bruce A. Lucia serves as President of Atlanta Division at Kroger Co.

  • Dan De La Rosa President of Columbus Division

    Mr. Dan De La Rosa has been the President of Columbus Division at The Kroger Co. since March 20, 2017. Mr. De La Rosa... read more

  • Darel Pfeiff Head of Turkey Hill Minit Markets Unit

    Mr. Darel Pfeiff serves as Head of Turkey Hill Minit Markets operating unit at Kroger Co.

  • Scott Hays Michigan Division President

    Mr. Scott Hays has been Michigan Division President at The Kroger Co. since October 1, 2017. Mr. Hays served as Vice... read more

  • Suzy Monford President of the QFC Division

    Ms. Suzy Monford is the Founder of Food Sport International and serves as its Chief Executive Officer and President. Ms.... read more

Kroger Salaries

How much does Kroger pay?

How much do people at Kroger get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kroger is $142,712, or $68 per hour, while the estimated median salary is $144,349, or $69 per hour.

At Kroger, the highest paid job is a Director of Business Development at $372,556 annually and the lowest is a Receptionist at $32,000 annually. Average Kroger salaries by department include: IT at $104,494, Design at $124,655, Communications at $237,007, and Business Development at $204,916. Half of Kroger salaries are above $144,349.

2087 employees at Kroger rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 6328 ratings) while 2023 employees at Kroger rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 2115 ratings).

Salaries contributed from Kroger employees include job titles like Senior Developer, Technical Writer, Principal Designer, and Copywriter. Comparably data has a total of 13 salary records from Kroger employees.

Last updated a month ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$106k
$106k17th Percentile
33rd Percentile
$134k
$134k33rd Percentile
50th Percentile
$212k
$212k50th Percentile
67th Percentile
$266k
$266k67th Percentile
83rd Percentile
$297k
$297k83rd Percentile
100th Percentile
$373k
$373k100th Percentile
$142,712*
Average Compensation
$144,349*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Kroger Salaries by City

Kroger Salaries by Department

Explore Kroger Salaries

Diversity & Inclusion at Kroger

Diverse employees at Kroger score the company 62/100 across various culture categories, placing Kroger in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Kroger across various culture dimensions.

Ranked Culture the Highest

Women 73/100
Tenure - 5 to 10 Years
Men 80/100
Tenure - Less Than 1 Year
Diverse Employees 79/100
Department - Admin

Ranked Culture the Lowest

Women 47/100
Tenure - Over 10 Years
Men 33/100
Department - Customer Success
Diverse Employees 45/100
Tenure - 1 to 2 Years

Kroger Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

Financial Benefits

  • 401K / Retirement Plan

Kroger PTO

Kroger's PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Kroger's 2nd most important benefit besides Healthcare when ranked by employees, with 26% of employees saying it is the most important benefit. Kroger's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time24%
Vacation Policy26%
Office Meals10%
401k Contribution37%
Childcare3%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo7%
$1500 - $2500/mo15%
$1000 -$1500/mo13%
$500 -$1000/mo32%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Kroger Careers

Kroger Jobs

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H1B Visa

In 2019, Kroger applied for 11 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

11
Total Applied
  • 100% Granted (11 out of 11)
  • 0% Denied ( out of 11)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 11)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 11)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Kroger Know You Want To Work There

Overview of Candidates Interested in Kroger on Comparably

Candidates By Department

All Industries
32%
Engineering
18%
Sales
18%
Design
9%
Marketing
9%
Other
14%

Candidates By Location

Cincinnati
45%
Atlanta
5%
Newport News
5%
Dayton
5%
Seattle
5%
Other
36%

Kroger Internship Program

Acquiring a position in Kroger's Internship Program is generally does not offer internships. Why intern at Kroger? Employees are not so happy at Kroger and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Kroger employees say they’re never bored at work. Additionally, 46% have developed close friendships with their co-workers.

How difficult is it to get an internship at Kroger?

Product
Operations
Customer Support
Sales
Very Difficult34%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Product Interns
Very Difficult10%
Somewhat Difficult10%
Not Difficult30%
Difficult30%
Does Not Offer Internships20%
Answered by 10 Operations Interns
Very Difficult0%
Somewhat Difficult22%
Not Difficult56%
Difficult0%
Does Not Offer Internships22%
Answered by 9 Customer Support Interns
Very Difficult10%
Somewhat Difficult23%
Not Difficult19%
Difficult5%
Does Not Offer Internships43%
Answered by 21 Sales Interns

Frequently Asked Questions regarding Kroger

What is Kroger address?

Kroger location is at 1014 Vine Street

Who is the CEO of Kroger?

Kroger CEO is Rodney McMullen, their score by employees is 49

What is Kroger eNPS?

The eNPS for Kroger is -39

What is Kroger revenue?

Kroger revenue is $115B

What is the salary for Admin Assistant in Kroger?

Admin Assistant average salary in the US is 50k

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