Kroger Competitors | Comparably
Kroger Claimed Company
The Kroger Co. is one of the world's largest grocery retailers. The Kroger Co. spans many states with store formats that include grocery read more
EMPLOYEE
PARTICIPANTS
4029
TOTAL
RATINGS
40632
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Kroger Competitors

Kroger competitors include Whole Foods Market, Costco, Walmart, KMart and Safeway. Kroger ranks 4th in Gender Score on Comparably vs its competitors. See below how Kroger compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
4th
Diversity Rank
4th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Kroger Culture vs Competitors:

Kroger Competitors
RankCompanyScore
1Whole Foods Market78
2Costco77
3Walmart62
4KMart57
5Kroger56
6Safeway55

Kroger Competitors at a Glance

Product Quality Score Comparison

Kroger Ranks 5th in Product Quality Score

1056 Customers rate Kroger's Product Quality Score a 3.4/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    Whole Foods Market
    4 / 5
  3. 3rd
    KMart
    3.6 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Kroger
    3.4 / 5
  6. 6th
    Safeway
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2Whole Foods Market80
3KMart73
4Walmart70
5Kroger68
6Safeway50
NPS Comparison

Kroger Ranks 5th in Net Promoter Score

1325 Customers rate Kroger's Net Promoter Score a 0, which ranks it 5th against its competitors, below Walmart. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Kroger to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    Whole Foods Market
    21
  3. 3rd
    KMart
    13
  4. 4th
    Walmart
    7
  5. 5th
    Kroger
    0
  6. 6th
    Safeway
    -41
NPS Comparison
RankCompany Score
1Costco50
2Whole Foods Market21
3KMart13
4Walmart7
5Kroger0
6Safeway-41
Pricing Score Comparison

Kroger Ranks 5th in Pricing Score

967 Customers rate Kroger's Pricing Score a 3.2/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    KMart
    3.6 / 5
  3. 3rd
    Whole Foods Market
    3.6 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Kroger
    3.2 / 5
  6. 6th
    Safeway
    2.3 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2KMart72
3Whole Foods Market72
4Walmart70
5Kroger64
6Safeway46
Customer Service Comparison

Kroger Ranks 5th in Customer Service

921 Customers rate Kroger's Customer Service a 3.2/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Costco
    4.2 / 5
  2. 2nd
    Whole Foods Market
    3.8 / 5
  3. 3rd
    KMart
    3.4 / 5
  4. 4th
    Walmart
    3.3 / 5
  5. 5th
    Kroger
    3.2 / 5
  6. 6th
    Safeway
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Costco84
2Whole Foods Market76
3KMart69
4Walmart67
5Kroger64
6Safeway46
Overall Culture Score Comparison

Kroger Ranks 5th in Overall Culture Score

4029 Employees rate Kroger's Overall Culture a 56/100, which ranks it 5th against its competitors, below KMart. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Whole Foods Market
    78 / 100
  2. 2nd
    Costco
    77 / 100
  3. 3rd
    Walmart
    62 / 100
  4. 4th
    KMart
    57 / 100
  5. 5th
    Kroger
    56 / 100
  6. 6th
    Safeway
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1Whole Foods Market78
2Costco77
3Walmart62
4KMart57
5Kroger56
6Safeway55
eNPS Comparison

Kroger Ranks 6th in Employee Net Promoter Score

3325 Employees rate Kroger's Employee Net Promoter Score a -39, which ranks it 6th against its competitors, below Safeway. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Kroger to a friend?”.

  1. 1st
    Whole Foods Market
    27
  2. 2nd
    Costco
    26
  3. 3rd
    Walmart
    -23
  4. 4th
    KMart
    -32
  5. 5th
    Safeway
    -36
  6. 6th
    Kroger
    -39
eNPS Comparison
RankCompany eNPS
1Whole Foods Market27
2Costco26
3Walmart-23
4KMart-32
5Safeway-36
6Kroger-39
Gender Score Comparison

Kroger Ranks 4th in Gender Score

575 Employees rate Kroger's Gender Score a 62/100, which ranks it 4th against its competitors, below Walmart. The Gender Score tracks how positively women rate their experience at Kroger.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Whole Foods Market
    79 / 100
  3. 3rd
    Walmart
    65 / 100
  4. 4th
    Kroger
    62 / 100
  5. 5th
    KMart
    60 / 100
  6. 6th
    Safeway
    53 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Whole Foods Market79
3Walmart65
4Kroger62
5KMart60
6Safeway53
Diversity Score Comparison

Kroger Ranks 4th in Diversity Score

298 Employees rate Kroger's Diversity Score a 62/100, which ranks it 4th against its competitors, below Walmart. The Diversity Score tracks how positively diverse employees rate their experience at Kroger.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Whole Foods Market
    80 / 100
  3. 3rd
    Walmart
    66 / 100
  4. 4th
    Kroger
    62 / 100
  5. 5th
    Safeway
    58 / 100
  6. 6th
    KMart
    57 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Whole Foods Market80
3Walmart66
4Kroger62
5Safeway58
6KMart57
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