Bright Horizons Family Solutions Operations Department Employee Reviews | Comparably
Bright Horizons Family Solutions(R) is the world’s leading education and care company. We partner with employers to provide exceptional early learning, family care solutions, and workforce education that transform lives and organizations. Because education and care change our world, one child, one family, one organization at a time. read more
EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
1614
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Bright Horizons Family Solutions Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Bubbly and friendly and genuinely care about the children

Review from Operations Dept

positive messages and support with goals

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Personable and easy to talk to

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excellent support and enthusiasm from all employees

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Great role models and leadership skills

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What does the leadership team need to get better at?

Leadership Reviews

doing a surprise site visit more often especially with new hires

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They need to support their staff and provide a positive work environment.

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Get hard working employees raises to keep them around. Stop forcing employees to work harder than they should. Hire better teachers to be in ratios.

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Communication and providing time for employees to get work done.

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Better communication, and knowledge of all age groups. Also more appreciation.

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What is the best part about your compensation package?

Compensation Reviews

Vision care and I get the same holidays as my children

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degree program benefits for BA

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the paid vacation and sick days

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I like the fact that you get sick, personal/vacation, and holiday pay. You start with 21 and the sick, personal/vacation days roll over.

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Great vacation time and sick time

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Not paid enough for the sheer amount of work and stress daily due to people not pulling their weight or being understaffed.

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I feel teachers should be paid more than they are

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The amount of work I do and care I provide for the children seems like more than I make.

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The amount of sick time per pay period is extremely low. And the pay is no where enough for the cost of living.

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What are some of the best things about your team?

Team Reviews

Some are bubbly and friendly.

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consistent focus on the goal to put children first

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Come together as a family

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positive energy, support, great ideas,

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We are always willing to help coworkers.

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What do your coworkers need to improve and how could you work together better?

Team Reviews

We need to be informed in writing that we need to do our training modules

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The communication between coworkers could be a lot better.

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stop keeping teachers around that have no teaching skills

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Better opportunity to promote work life balance

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Better communication

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What is most positive about the culture and environment at your company?

Environment Reviews

Working with the children who gives you the most honest feedback and results.

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Friendly senior management who are actually nice people

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transparency and being able to ask for help without judgement

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Diverse culturally and friendly welcoming environment

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all the amazing children and families we work with

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What needs to change to make the company culture better?

Environment Reviews

The teachers need to be supported.

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What did you like most about the interview process?

Interviews Reviews

it was face to face.

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It was fine after the telephone parts

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panel interview that allowed me to move forward more quickly though it was nerve wracking

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It was interactive and relaxed

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the women who interviewed me were extremely warm and welcoming and took away all nerves within a minute or two

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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Bright Horizons Family Solutions yet.
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What makes you most happy at work?

Outlook Reviews

Interaction with the children. Giving them the freedom of input towards their snacks and play times/activity

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Leaving to go home every day

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shared goals and support towards reaching them

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Educating the children and helping them succeed

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working with my co teacher and my amazing students

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What's going wrong and how can it be improved?

Outlook Reviews

The atmosphere is really negative. The teachers need to know they are important and supported.

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Teacher aren't getting paid fairly. No help from upper management. Always force teacher to be out of ratios

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The environment is extremely stressful.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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