Bright Horizons Family Solutions Leadership Employee Reviews
What do you like best about the leadership team?
Collaboration and long standing relationships
They are so understanding and build you up to be the best you can be.
They try to accommodate sudden emergencies
A unique combination of caring, commitment to DEI, and focus on growth in services to our clients and their employees.
The leadership team at my center listens to my needs and ensures all employees have a work-life balance.
Bubbly and friendly and genuinely care about the children
Review from Operations Dept
Most are willing to help staff as needed.
Review from Customer Support Dept
positive messages and support with goals
Review from Operations Dept
Great awesome cool fantastic super!
Personable and easy to talk to
Review from Operations Dept
excellent support and enthusiasm from all employees
Review from Operations Dept
Great role models and leadership skills
Review from Operations Dept
I like that they are flexible and they listen to their workers. They don't just listen, they look to create solutions for problems.
Review from Operations Dept
The leadership team provides me opportunity to contribute to make a difference to those we serve and to be acknowledge for my works and how they made a difference.
Review from Admin Dept
Good place to work. Could improve on timely communications.
Review from Admin Dept
collaboration, flexibility, communication and kindness
Review from Admin Dept
I Love working at NYU Bright Horizons, the staff there are amazing, and the ADM team also, I am so happy to be part of BH family.
They communicate with us very clearly and thoroughly
Pretty positive, seems to be understanding
Focused on growth, very strategic
What does the leadership team need to get better at?
communication, consistency, fairness, listening, support
doing a surprise site visit more often especially with new hires
Review from Operations Dept
Communication, accessibility, temperament and being understanding
Listen and support staff more
Yes, at the time it needed better leaders.
Stop recycling horrible managers to other departments. Get rid of them.
They need to support their staff and provide a positive work environment.
Review from Operations Dept
providing support to their teachers
Review from Customer Support Dept
Get hard working employees raises to keep them around. Stop forcing employees to work harder than they should. Hire better teachers to be in ratios.
Review from Operations Dept
Provide fair compensation for work, create opportunities for employees to share the wealth with stock options at all levels instead of the top 5%.
Scheduling and how they talk to people
Review from Customer Support Dept
Communication and learning that others have families and needs outside of Bright Horizons.
Review from Customer Support Dept
Communication and providing time for employees to get work done.
Review from Operations Dept
Better communication, and knowledge of all age groups. Also more appreciation.
Review from Operations Dept
Our manager is an outside hire and is not completely familiar with all policies and procedures. Her communication skills towards employees is lacking. She is very secretive about information that staff should be informed of. She speaks to employees as if they are her own children.
Communication, leadership, involvement and career opportunities
Speaking about employees professionally. Being on the same page. Picking battles instead of calling out each little thing done wrong.
Communication, supporting the staff and management skills
Review from Admin Dept