Q&A With Bright Horizons Family Solutions Employees
Home is where the HEART is. The foundation of our culture is our HEART principles, through which we encourage Honesty, Excellence, Accountability, Respect, and Teamwork. Many in the Bright Horizons family adopt these principles in both their personal and work lives. We work hard and take our work seriously, but also make sure to celebrate and have fun. We recognize the critical role our team plays in fulfilling our mission. And to do that, we provide an environment where employees can bring their whole selves to work, and where individuality, creativity, and contributions are valued. Our company leaders recognize how important it is for our people to feel successful in their lives, both at work and at home. Our Bright Horizons family is a caring, passionate group of individuals committed to providing exceptional experiences, dedicated to bringing their talents every day, and joined by a common theme: that we are proud to be Bright Horizons.
How employees describe working at Bright Horizons Family Solutions
Pay is below industry standard for job levels even at the US average. Benefits are also a bare minimum to even what we offer our own clients.
Fulfilling as i am helping people every day
Love the company its a great place to advance your career as an educator.
Teachers concerns need to be taken more serious
They try to accommodate sudden emergencies
What it's like to work at Bright Horizons Family Solutions
- Bright Horizons Family Solutions employees generally work 8.9 hrs a day
- Employees at Bright Horizons Family Solutions report the work pace is comfortably fast
- 77% of Bright Horizons Family Solutions employees look forward to interacting with their team every day
- Bright Horizons Family Solutions employees typically get valuable feedback on how to improve at work Once a year
- 58% of Bright Horizons Family Solutions employees call their work environment positive
Q&A With Bright Horizons Family Solutions Employees
IDX: 0 TOT: 17
How often do employees get raises at Bright Horizons Family Solutions?
Top Employee Response
Yearly
How are the dental insurance options at Bright Horizons Family Solutions?
Two options
What's the work from home policy like at Bright Horizons Family Solutions?
You can not work from home
What benefits does Bright Horizons Family Solutions provide?
Health/dental insurance, vacation/sick time, paid holidays, 401K
How are the healthcare options at Bright Horizons Family Solutions?
I have three levels that I can choose from.
How can I improve my chances of being hired at Bright Horizons Family Solutions?
Honest answers, lesson plan ideas, flexibility, willingness to work with different ages.
Does Bright Horizons Family Solutions drug test or do a background check?
They do drug test. You will need to do a background check, child abuse check, and FBI fingerprints.
Does Bright Horizons Family Solutions have any remote positions?
Yes, for Client Directors and specific lines of business development. Most new positions for marketing, Business Development Reps are now becoming more centralized at HQ.
What do your coworkers need to improve and how could you work together better at Bright Horizons Family Solutions?
Better communication
What does the leadership team at Bright Horizons Family Solutions need to get better at?
Better communication, and knowledge of all age groups. Also more appreciation.
Why do you feel undervalued and what would make you feel better about your compensation at Bright Horizons Family Solutions?
Top Employee Response
The amount of sick time per pay period is extremely low. And the pay is no where enough for the cost of living.
What's going wrong and how can it be improved at Bright Horizons Family Solutions?
Top Employee Response
The environment is extremely stressful.
Is there routine drug tests or just an initial?
What do employees at Bright Horizons Family Solutions think about their benefits?
Bright Horizons Family Solutions employees rate their overall benefits a C and most of them think the perks are Neutral. 61% of Bright Horizons Family Solutions employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at Bright Horizons Family Solutions?
67% of the same employees also feel like Bright Horizons Family Solutions is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Bright Horizons Family Solutions.
How are the managers at Bright Horizons Family Solutions?
Bright Horizons Family Solutions employees rate their manager a C or 65/100 and the majority believe their manager truly cares about them as a person. Most of the employees (80%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Bright Horizons Family Solutions?
Bright Horizons Family Solutions employees rates their pay and overall compensation a C- or 57/100. 43% of employees believe they are paid fairly and 80% of employees get raises every year.






