Comcast Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
The people at the top are seeing the writing on the wall and trying to break down the "old boys club" mentality. The guys in the middle are trying their best to make that process work best for them, instead of embracing the change.
Review from Operations Dept
Their encouragement and inclusive manner
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supervisor is great, manager is a micromanager that did some shady stuff stuff to get his job
Review from Operations Dept
Give you the freedom to do your job
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Flexibility, work life balance, accountability
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What does the leadership team need to get better at?
They need to care about their customers and employees, not just say they do.
Review from Operations Dept
Pay more attention to the needs of the tech because without us on the ground keep customers help this thing falls apart
Review from Operations Dept
Stop micromanaging all of their employees
Review from Operations Dept
Caring about people over profit
Review from Operations Dept
Higher pay to match work, less micro management. More employee appreciation and recognition. Greater room for advancement along with equal opportunities in large and small markets. Comcast is a great company to work for but definitely could improve on a few aspects. Get rid of the point system
Review from Operations Dept
What is the best part about your compensation package?
Cable and internet bill being vastly reduced.
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There are many perks, but the free services are awesome
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company match for stock purchase
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Discount on bill each month
Review from Operations Dept
I look the 401k and stock options from fidelity they use.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have a master's degree, make $60 k and no upwards mobility
Review from Operations Dept
I have been with the company for 12 years and I just broke 21 dollars a hour but other companies are will to match that or give more
Review from Operations Dept
Im underpaid for the work I put in
Review from Operations Dept
I feel undervalued because I know people personally who have left got spectrum and are making 40+ an hour doing the same job. When we bring it up to our higher ups we are met with a "so what" kinda attitude. Some have even gone so far as to say "spectrum was hiring why didn't you move over then"
Review from Operations Dept
The front of house is paid significantly more than back of house.
Review from Operations Dept
What are some of the best things about your team?
We keep to the point and our meeting run 20 to 30 minutes tops.
Review from Operations Dept
we all get along with each other
Review from Operations Dept
Great team chemistry helps days go by fast and smooth
Review from Operations Dept
My team is great, work together well
Review from Operations Dept
Coworkers are well educated on the craft. Everyone is helpful to one another and is always a phone call away to help out. There are Very great people at Comcast.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Everyone is out for themselves. No sense of team or family
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Focus on work related activities
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Pay me more and I will say something
Review from Operations Dept
Start checking everything like supposed to
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If they would only Listen to me more
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What is most positive about the culture and environment at your company?
Typical corporate culture in the office. Not everything can be boiled down to slogan on a wall. Were in encouraged to be flexible but every other part of the company is unwilling or unable to do so. The most positive part of the environment or culture at my company is when i get to leave those guys.
Review from Operations Dept
The people and how we engage with each other
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getting to go home at night
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very diverse and collaborative environment
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The Freedom of daily operations
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What needs to change to make the company culture better?
We should actually care about our customers and employees not just say we do
Review from Operations Dept
Stop talking and listen to the people that are outside in the freezing cold and extreme heat
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Again stop micromanaging all of us
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Listen to employees, better training
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Higher pay. Reimburse for gas used
Review from Operations Dept
What did you like most about the interview process?
I got to sit down in front of multiple bosses. Not JUST the one id be working under.
Review from Operations Dept
Its big company and the process can be very slow
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the previous manager did a great job
Review from Operations Dept
They were pretty laid back
Review from Operations Dept
Back when I interviewed the HR team was exceptional, there for my Interview went the same way.
Review from Operations Dept
What would you improve about your company's interview process?
Timeliness, transparency, and more communication
Review from Operations Dept
What makes you most happy at work?
The ability to directly help the customer in measurable ways. In alot of ways is being part detective and part repairman. Its really engaging and i like it. Plus hanging out with cool customers is always a bonus
Review from Operations Dept
The work I do and collaborating with team members.
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I can work on my own
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being productive and accomplishing goals
Review from Operations Dept
Interacting with my costumers and making their day after installing our products
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What's going wrong and how can it be improved?
Commuter benefits would be great, charging stations
Review from Operations Dept
job is very stressful and manager micromanages
Review from Operations Dept
Unreasonable metrics lead to cheating, rather than reward those doing it by the book, they reward cheaters and it causes skewed metrics and allows for unreasonable metrics
Review from Operations Dept
Company is so big hard to handle the frustrations
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Better pay, less micro management
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What do you like best about your company?
the vacation and leave policies
Review from Operations Dept
What would you most like to see improved at your company?
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