Enterprise Rent-A-Car Operations Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Concerned individuals Responsiveness to branch issues
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They treat everyone nicely. But, don't hold some people accountable for their work performance.
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Leads well by example and not co managing us
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Best team to work for. I love my job. Very easy and friendly environment
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They work with us and make sure we have what we need to get the job done.
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What does the leadership team need to get better at?
To lead by example to manage properly to be knowledgeable and show experiance
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The manager has no experience in managing people. He is 25 years old and is focused on his bonus and has no interest in his branch employees
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What is the best part about your compensation package?
I think its fair to us
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Raises and bonuses. Great starting pay
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Why do you feel undervalued and what would make you feel better about your compensation?
Pay should be higher in today's market. People flipping burgers make more money!! We drive 30-80k cars, and provide clean cars especially during COVID. That's alot of responsibility for 13 bucks/hr. Should be at least 15. Also, reviews are not timely. Management needs to address this.
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Work life balance! Working with Enterprise mentally almost killed me.
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Pay for a honest day work!
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What are some of the best things about your team?
There attention to detail and work ethic
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Most work hard and want to do a good job.
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We feel like we are family
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We all get along and have fun while we work
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My team gets along really well and everything we do is positive. There is never a dull moment.
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What do your coworkers need to improve and how could you work together better?
They need to stop being lazy and work as a team we need a lead
Review from Operations Dept
Stop being lazy and dont expect the detailers to do everything for you
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have management become more involved with the operations and not so focused on his/her bonus performance
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Learn how to work on a team.
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What is most positive about the culture and environment at your company?
Diversity in people that they hire
Review from Operations Dept
Nice working conditions and not involved with the public, per say
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Everyone wants to do a good job. We care about the customer & the vehicle they receive.
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Enterprise is great about hiring former collegiate athletes to persevere through its rough work load. Overtime the company loses great employees due to work life balance.
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We are all friendly to eachother and we are like a family
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What needs to change to make the company culture better?
Every single thing there is
Review from Operations Dept
Having the proper supplies such as car soap to wash the rentals, more detailers hired. Increased pay rate to compensate for the work that us detailers do.
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More staff. Better pay. More cars.
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Have management know what is going on.
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What did you like most about the interview process?
Branch manager at the time of my employment was awsome one of the best ive seen
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It went by fast and easy
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A good honest conversation. Able to speak about previous experiences and how it will help enterprise.
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It’s a quick honest proces
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that it was easy for us
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What would you improve about your company's interview process?
Find better people to interview
Review from Operations Dept
What makes you most happy at work?
Cant say anything about what makes me happy at work
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When everyone is on the same page to keep the work flow running smooth and if there's more than just one detailer expected to do all the work while the workers in the front are enjoying the air conditioned air sitting around chatting doing nothing.
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Being busy washing/cleaning vehicles full time
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Being able to provide good clean cars for customers.
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eneracting with my co workers
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What's going wrong and how can it be improved?
Be honest instead of liars
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Keep managers in one position longer so they gain experience with employees and how to manage his/her work force fairly
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Long work hours 12 plus hours are wearing to a human.
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On the job stress metrics and cars
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The pay could be improved and the manger and employee relationships need to be fixed.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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