Marriott Operations Department Employee Reviews
Briefly describe your overall experience at your company
The company is great! I would like to have a way of finding information easier.
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What do you like best about the leadership team?
Friendly and caring my manager took me to the hospital emergency room as well as two guests
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All the executives are friendly and down to earth. They have no issues being around the regular staff and are very nice to work with. They make a lot of hard decisions and have a lot of power, but dont let it go to their heads. They care about all their staff.
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Our General Manager cares for the team and is alway trying to make our environment better.
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My general manager believes in employee growth .
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They are able to make visions happen. They invest into the future. They are very approachable.
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What does the leadership team need to get better at?
Training and empowering and making sure new people understand all the policies and the culture
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Listen to employees. Not to bully employees. Learn how to actually manage property.
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The leadership team doesn't know what they are doing. Have no information on what is happening because the managers give them forged reports
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Do team work or work together
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Hire deserving GM with good leadership skills and knowledge.
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What is the best part about your compensation package?
medical treatment rights Good activities organized by the owner for special occasions.
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Our salary and market insights are a great place to start, while our team of expert recruiters is always on hand to guide on market rates for given roles.
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There is nothing beneficial that I like
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Vacation, sick, and hotel discounts
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Compensation is fair. Marriott offers a wealth of opportunities, if you want to learn and grow.
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Why do you feel undervalued and what would make you feel better about your compensation?
Singing new employees and honoring their rights
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They don't even pay deducted salary and unpaid months, didn't even support with job, took my just because I spoke up against injustice at the property by GM.
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Undervalued because a new worker can come in and make the same that I make and ny job requires more time and attention. I would feel more valuable if i was compensated fir the hard work I do, also a feeling of appreciation.
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They should compensate you fairly. That is all one wants. Pay for overtime. Don't threaten your colleagues saying if they don't come on a shift they were not supposed to in the first place that they will kick you out. If employees approach HR they don't care.
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I do beg for week off.
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What are some of the best things about your team?
Caring, hard working and treat employees fairly
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Amazing amounts of talent and experience.
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Leadership, teamwork, kind, hardworking, friendly
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Friendly with the others in my department
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Our line of communication is great. We just enough meeting to keep us informed but not so many that they get in the way of your day to day demands.
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What do your coworkers need to improve and how could you work together better?
We all need to work together and support one another. I could get involve in more projects.
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I feel like my coworkers get away with alot of negative behavior. For example: if they behave poorly or don't show up for work, there is no consequences. The management just ignores the mistakes so they can keep the employees.
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Meetings are waste of times. Management likes talk because they got nothing else better to do.
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Improve the policies. Marriott policies are too complicated and even confuse the managers. If not change? Train them better.
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Show fairness among each other and work as an overall team
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What is most positive about the culture and environment at your company?
All employees seem to care about each other
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Everyone trys their best to be the best in their field and the best as a team. But are understanding when mistakes are made.
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I like that we look out for each other
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Inclusivity and support of all life styles
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Most all staff are friendly
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What needs to change to make the company culture better?
what ever happening out of India same thing to be here as well..
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GM and HR manager both are incapable
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The attitude of the leader first, if the leader is good, the team must definitely unite.
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Again the policies and not being biased just because you are friendly with someone.
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Stop showing favoritism and treat employees fairly without perdijust
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What did you like most about the interview process?
Quick and very concerning genuine
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The interviewers really try to get to know you as a person. To make sure you will be happy in the position and feel part of the team.
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Asking the correct questions and follow up
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I got to meet various levels of management during interviews
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I have received the call on time as they scheduled
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What would you improve about your company's interview process?
Honoring your commitment to your staff
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Well, firstly they should have the knowledge of what is being spoken to take the interview.
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No elementary school like rules.. no CAP's. Isn't Marriott customer engagement center part of Marriott? If it isn't then Marriott must make it part of the corporate team. It seems that Marriott treat CEC as different company!! I truly hope not!
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Nothing it is just an interview they could improve by not putting pressure on you when you speak
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What makes you most happy at work?
My guests are fantastic and truly enjoy our breakfast
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The people that i get to work with.
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Accomplishing task and making the guests happy.
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the positive feedback from our clients
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Team, colleagues, new initiatives, opportunities, quality work environment, diversity
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What's going wrong and how can it be improved?
We need better communications and better management
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Discrimination and unfair treatment especially by GM and HR
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Management needs alot of improvement because of his favoritism with some employees.
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Manager s need to listen to hourly workers more
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Too much time wasted each day need better systems
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What would you most like to see improved at your company?
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