Wells Fargo Operations Department Employee Reviews | Comparably
Wells Fargo Claimed Company
The reason we wake up in the morning is to help our customers succeed financially and to satisfy their financial needs, and the result is that we make money. It’s never the other way around. read more
EMPLOYEE
PARTICIPANTS
1766
TOTAL
RATINGS
23258
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Wells Fargo Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are visible and communicate to the employees.

Review from Operations Dept

Good leadership they motivate a lot

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Always able to get involved in the production work

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They treat the employees great

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Communication is always important to our team

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What does the leadership team need to get better at?

Leadership Reviews

Must allow two way feedback

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The culture within Wells Fargo Auto Finance is toxic, and the leadership team increases quotas without any benefit to staff.

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Better at training you to do your job. Really hard in a remote environment. You are expected to just

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Not making us do personal exercises and post personal goals

Review from Operations Dept

Communicating effectively to all team members

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What is the best part about your compensation package?

Compensation Reviews

The salary is at or slightly above the market.

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Really good dental. I can even pick the way I want the investments to be distributed

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The amount is very competitive

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Very fair with vacation days. Especially for part time employees. Maternity leave is also very good.

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The amount PTO hours available to take, even for new employees, is way better than most other places

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel undervalued because the more I take on results in a higher workload versus spreading the workload and holding everyone accountable to the same standards.

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Need proper recognition for deserving employees

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The CEO makes tens of millions of dollars a year plus stock options and other perks. The average employee in a non-commission based role earns a livable wage, but don't expect any pay increases that are worthwhile.

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Paid time off is inadequate--both in parental leave and in annual days away.

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Being on a team where production is our main goal. Based on your production you should be paid more for doing more production. I'm one of 3 people who reaches 200% production and we are not compensated at all for this.

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What are some of the best things about your team?

Team Reviews

They are very friendly and supportive

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very easy to understand and good helpers

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we are a very close knit team

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We all work together to accomplish the day’s task and he

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Some of the team work hard

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Be more inclusive. You fail to recognize that if you don't include certain people in meetings and make professional connections then are critical because those people don't have institutional knowledge.

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Take the job more seriously

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Better attitudes towards coworkers and managers.

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Mostly managed resources on my team

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The coworkers aren't the problem. Management creates problems within departments and then blames it on staff.

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What is most positive about the culture and environment at your company?

Environment Reviews

Good to Learn new roles and gain experience

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Good diversity. Always think customer first

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very friendly atmosphere and everybody is very happy

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Certain co workers work well together, no respect from managers.

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Communication and teamwork plays all large role in everything running smoothly

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What needs to change to make the company culture better?

Environment Reviews

Stand up for your employees when they come to for manager/employee issues

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Nothing they need to continue with changes that have been made

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Attention attitude pay they get paid celery well up top

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there is not any compliments

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The non-management staff needs to be paid at a rate that matching the standard-of-living expenses for the area near the office locations. The executive managers need to honestly examine all ideas presented by non-management employees.

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What did you like most about the interview process?

Interviews Reviews

It ran pretty smoothly. I felt I received continuous communication and everyone was approachable and responsive.

Review from Operations Dept

Very strict interviewing. they are definitely concerned about security

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it was thorough and easy to get through

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The best part was that it didn't last too long.

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Conversation style questions and there was never any true pressure put on you to answer anything

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Less screening and more face to face

Review from Operations Dept

The companies phone interviewers are not full time employees they are Temps. This makes 0 sense to me in a business aspect. If you are not invested in the company why would you care who gets hired.

Review from Operations Dept

It’s all about who you know and if they like you there’s nothing to base you off. If you come from a branch with a bad manager then your chances are shot

Review from Operations Dept

Actually read resumes of the folk you are interviewing

Review from Operations Dept

What makes you most happy at work?

Outlook Reviews

I enjoy my job and love the people I work with

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Making progress on projects and assignments

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my team mates are awesome to work with

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Good clean professional work place

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Meeting and talking to people having a friendly environment

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What's going wrong and how can it be improved?

Outlook Reviews

Paying staff a better wage and improving the quality of life while in the office

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This is the worst start I’ve ever had to working for a company and the worst onboarding

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Fear of layoffs, people hating my employer.

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I report to a narcissist boss that treats me horribly. I love my job but can’t stand w

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Mostly bad leadership. Too many changes with policies.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

The option to work remotely sometimes.

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

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