Wells Fargo Employee Reviews | Comparably
Wells Fargo Claimed Company
The reason we wake up in the morning is to help our customers succeed financially and to satisfy their financial needs, and the result is that we make money. It’s never the other way around. read more
EMPLOYEE
PARTICIPANTS
1758
TOTAL
RATINGS
23184
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Wells Fargo Employee Reviews

Out of 2281 Wells Fargo employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Wells Fargo improve their work culture. The Design team, with 94% positive reviews, reports the best experience at Wells Fargo compared to all other departments at the company. The Product team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Collaborative, authentic and transparent about the decisions and direction of the firm

Immediate managers are the good guys. Anyone above them is part of Charlie's GANG of terror.

Review from IT Dept

That it seems like the higher up work just as hard as the tellers

Coaching and hands on learning

Straight to the point always

What does the leadership team need to get better at?

Leadership Reviews

Transparency is lacking and they feel very unapproachable.

just about everything needs to be improved

Communicating the key goals to employees and listening to our concerns with work conditions.

They need to recognize diversity of thought

Communication and being consistent across the board

What is the best part about your compensation package?

Compensation Reviews

Simple and easy to understand

Total compensation is good enough

The insurance benefits and dental

Time off. Pay. Benefits. It's all good.

The pay is fair in most areas, but not if you have been with the company for a long time.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Inflation and RTO has no kept up with my bills. Less than average raises with record profits is a slap in the face. WF use to be awesome. CS gives the work away to Microsoft and offshore.

Review from IT Dept

The base pay, bonus plan, and PTO plan are excellent. The medical coverage has very high copays.

Appraisals are not merit based.

They are not competitive in salary in comparison to most companies and are average at best in comparison to banks. The benefits are ok, but again nothing special in any way. Higher salaries and more benefit would be great, but I'm not holding my breath.

I feel undervalued because the more I take on results in a higher workload versus spreading the workload and holding everyone accountable to the same standards.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Peer discussion and peer led sessions but overall engagement from senior leadership

We work well remotely, always have. We were hired to be remote thruout the US to respond to emergencies. We communicate over Teams all day

Review from IT Dept

We all pull out weight equally

They all work hard and care.

Willingness to work together and have hard conversations to achieve good outcomes.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers are competent but need to communicate better existences to upper management.

Its all about fake empathy. The company doesnt care about employees or customers

Share information and be more inclusive.

Management that is proactive, not reactive. A management that is partially compensated based upon employee retention and morale.

Stand up for yourself and demand better working conditions. No more micro managed bullying.

What is most positive about the culture and environment at your company?

Environment Reviews

We are a team we lift each other up and can take criticism

Great people and a good balance.

Good people everywhere you look.

The ability to work from home.

They work very hard to make sure DE&I is taken seriously. People are understanding of how stressful the work can be.

What needs to change to make the company culture better?

Environment Reviews

Value employees, promote employees that work hard and go above and beyond, and have better transparency. Hard working employees get taken advantage of. They are essentially punished for working hard with other peoples work.

management likes to ringfence everything

We need the executives to leave. Profit over people. Something is wrong with them where they want it to be like Chase. Charlie is on Microsofts Board and also gives work to them. It's conflic of interest. Operational expenditure, everything is a tax write off giving it to 3rd parties. AI is a joke

Review from IT Dept

Flexibility and for management to stop threatening jobs

Take your job more seriously.

What did you like most about the interview process?

Interviews Reviews

How simple it all was

I had an outstanding recruiter

Simple and straightforward, very honest about the whole process.

The interview process moved quickly. The recruiters and hiring manager were prompt and communicated well.

Based on competency and real life experiences

What would you improve about your company's interview process?

Interviews Reviews

speed it up to less than 6 months

It moves so slowly. Usually takes about two months to see progress.

Better word those answers exactly how they want to hear them because they won't hire if you use the wrong words.

Over my career there I intereviewed for many different posiitons. All of them start with the question about salary. Its backwards and I think it is intentional. They start by telling you they know what you already make and they aren't willing to pay for the job you will do, they keep you down.

The progress is virtually all computer driven.

What makes you most happy at work?

Outlook Reviews

The customers and getting to know my regulars

Coworkers, my manager and the work

Coworkers and interesting challenges and problems.

My staff is incredible and dedicated

I am happy to work with my teams.

What's going wrong and how can it be improved?

Outlook Reviews

Allow full time remote work.

The company is viewed as having a lack of ethics due to sales practices and lack of diversity at executive levels.

Too many people trying to make too many changes at the same time.

The company has never been all that strong on customer service even though they say that the customer is number one. Cash and bonus for the executive team is number one. Number 2 is avoiding oversight and getting hit with more fines. Customers are maybe a 3 or 4.

Corrupt culture that put revenue growth above all else.

What do you like best about your company?

Outlook Reviews

Caring managers and a positive team atmosphere

The option to work remotely sometimes.

Review from Operations Dept

Daily work is challenging and interesting.

Review from Sales Dept

Relax Working Environment

Review from Engineering Dept

Team member experience

What would you most like to see improved at your company?

Outlook Reviews

Allow more flexibility in location

Need new CEO once current one has finished mass layoffs.

Review from Sales Dept

everything needs to be changed

Be more lenient with occurrences.

compensation

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