Wells Fargo Claimed Company
The reason we wake up in the morning is to help our customers succeed financially and to satisfy their financial... read more
EMPLOYEE
PARTICIPANTS
1213
TOTAL
RATINGS
18992
...
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Wells Fargo Competitors

Wells Fargo competitors include Bank of America, Citi, State Street, Bank of China and Credorax. Wells Fargo ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Wells Fargo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
1st
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See Wells Fargo Culture vs Competitors:

Wells Fargo Competitors at a Glance

Product Quality Score Comparison

Wells Fargo Ranks 4th in Product Quality Score

213 Customers rate Wells Fargo's Product Quality Score a 3.5/5, which ranks it 4th against its competitors, below Bank of America.

  1. 1st
    Citi
    4 / 5
  2. 2nd
    Bank of China
    3.7 / 5
  3. 3rd
    Bank of America
    3.6 / 5
  4. 4th
    Wells Fargo
    3.5 / 5
  5. 5th
    State Street
    3.2 / 5
NPS Comparison

Wells Fargo Ranks 3rd in Net Promoter Score

209 Customers rate Wells Fargo's Net Promoter Score a 11, which ranks it 3rd against its competitors, below State Street. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Wells Fargo to a friend?”.

  1. 1st
    Citi
    36
  2. 2nd
    State Street
    15
  3. 3rd
    Wells Fargo
    11
  4. 4th
    Bank of China
    10
  5. 5th
    Bank of America
    -3
Pricing Score Comparison

Wells Fargo Ranks 3rd in Pricing Score

173 Customers rate Wells Fargo's Pricing Score a 3.4/5, which ranks it 3rd against its competitors, below Citi.

  1. 1st
    Bank of China
    3.9 / 5
  2. 2nd
    Citi
    3.9 / 5
  3. 3rd
    Wells Fargo
    3.4 / 5
  4. 4th
    State Street
    3.2 / 5
  5. 5th
    Bank of America
    3.1 / 5
Customer Service Comparison

Wells Fargo Ranks 3rd in Customer Service

164 Customers rate Wells Fargo's Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Bank of China.

  1. 1st
    Citi
    3.9 / 5
  2. 2nd
    Bank of China
    3.7 / 5
  3. 3rd
    Wells Fargo
    3.6 / 5
  4. 4th
    Bank of America
    3.4 / 5
  5. 5th
    State Street
    3.3 / 5
Overall Culture Score Comparison

Wells Fargo Ranks 1st in Overall Culture Score

1213 Employees rate Wells Fargo's Overall Culture a 71/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Wells Fargo
    71 / 100
  2. 2nd
    Bank of America
    68 / 100
  3. 3rd
    Citi
    68 / 100
  4. 4th
    State Street
    57 / 100
  5. 5th
    Bank of China
    49 / 100
eNPS Comparison

Wells Fargo Ranks 1st in Employee Net Promoter Score

997 Employees rate Wells Fargo's Employee Net Promoter Score a 13, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Wells Fargo to a friend?”.

  1. 1st
    Wells Fargo
    13
  2. 2nd
    Bank of America
    6
  3. 3rd
    Citi
    4
  4. 4th
    State Street
    -31
  5. 5th
    Bank of China
    -50
Gender Score Comparison

Wells Fargo Ranks 3rd in Gender Score

461 Employees rate Wells Fargo's Gender Score a 69/100, which ranks it 3rd against its competitors, below Citi. The Gender Score tracks how positively women rate their experience at Wells Fargo.

  1. 1st
    Bank of America
    71 / 100
  2. 2nd
    Citi
    70 / 100
  3. 3rd
    Wells Fargo
    69 / 100
  4. 4th
    State Street
    58 / 100
Diversity Score Comparison

Wells Fargo Ranks 2nd in Diversity Score

336 Employees rate Wells Fargo's Diversity Score a 67/100, which ranks it 2nd against its competitors, below Citi. The Diversity Score tracks how positively diverse employees rate their experience at Wells Fargo.

  1. 1st
    Citi
    72 / 100
  2. 2nd
    Wells Fargo
    67 / 100
  3. 3rd
    Bank of America
    67 / 100
  4. 4th
    State Street
    60 / 100
  5. 5th
    Bank of China
    45 / 100
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