Wells Fargo Competitors | Comparably
Wells Fargo Claimed Company
The reason we wake up in the morning is to help our customers succeed financially and to satisfy their financial needs, and the result is that we make money. It’s never the other way around. read more
EMPLOYEE
PARTICIPANTS
1766
TOTAL
RATINGS
23258
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Wells Fargo Competitors

Wells Fargo competitors include Bank of America, Citi, State Street, Bank of China and Credorax. Wells Fargo ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Wells Fargo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
4th
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
3rd

See Wells Fargo Culture vs Competitors:

Wells Fargo Competitors
RankCompanyScore
1Wells Fargo69
2Bank of America68
2Citi68
4State Street58
5Bank of China45

Wells Fargo Competitors at a Glance

Product Quality Score Comparison

Wells Fargo Ranks 4th in Product Quality Score

390 Customers rate Wells Fargo's Product Quality Score a 3.4/5, which ranks it 4th against its competitors, below Bank of America.

  1. 1st
    Citi
    3.8 / 5
  2. 2nd
    Bank of China
    3.8 / 5
  3. 3rd
    Bank of America
    3.5 / 5
  4. 4th
    Wells Fargo
    3.4 / 5
  5. 5th
    State Street
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Citi76
2Bank of China76
3Bank of America71
4Wells Fargo68
5State Street64
NPS Comparison

Wells Fargo Ranks 2nd in Net Promoter Score

456 Customers rate Wells Fargo's Net Promoter Score a 7, which ranks it 2nd against its competitors, below Citi. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Wells Fargo to a friend?”.

  1. 1st
    Citi
    20
  2. 2nd
    Wells Fargo
    7
  3. 3rd
    State Street
    6
  4. 4th
    Bank of China
    6
  5. 5th
    Bank of America
    4
NPS Comparison
RankCompany Score
1Citi20
2Wells Fargo7
3State Street6
4Bank of China6
5Bank of America4
Pricing Score Comparison

Wells Fargo Ranks 3rd in Pricing Score

339 Customers rate Wells Fargo's Pricing Score a 3.4/5, which ranks it 3rd against its competitors, below Citi.

  1. 1st
    Bank of China
    3.9 / 5
  2. 2nd
    Citi
    3.7 / 5
  3. 3rd
    Wells Fargo
    3.4 / 5
  4. 4th
    State Street
    3.3 / 5
  5. 5th
    Bank of America
    3.3 / 5
Pricing Score Comparison
RankCompany Score
1Bank of China79
2Citi74
3Wells Fargo68
4State Street67
5Bank of America66
Customer Service Comparison

Wells Fargo Ranks 3rd in Customer Service

324 Customers rate Wells Fargo's Customer Service a 3.5/5, which ranks it 3rd against its competitors, below Citi.

  1. 1st
    Bank of China
    3.9 / 5
  2. 2nd
    Citi
    3.8 / 5
  3. 3rd
    Wells Fargo
    3.5 / 5
  4. 4th
    State Street
    3.4 / 5
  5. 5th
    Bank of America
    3.4 / 5
Customer Service Comparison
RankCompany Score
1Bank of China79
2Citi77
3Wells Fargo71
4State Street69
5Bank of America68
Overall Culture Score Comparison

Wells Fargo Ranks 1st in Overall Culture Score

1766 Employees rate Wells Fargo's Overall Culture a 69/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Wells Fargo
    69 / 100
  2. 2nd
    TIED
    Bank of America
    68 / 100
  3. 2nd
    TIED
    Citi
    68 / 100
  4. 4th
    State Street
    58 / 100
  5. 5th
    Bank of China
    45 / 100
Overall Culture Score Comparison
RankCompany Score
1Wells Fargo69
2Bank of America68
2Citi68
4State Street58
5Bank of China45
eNPS Comparison

Wells Fargo Ranks 1st in Employee Net Promoter Score

1435 Employees rate Wells Fargo's Employee Net Promoter Score a 5, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Wells Fargo to a friend?”.

  1. 1st
    Wells Fargo
    5
  2. 2nd
    Citi
    5
  3. 3rd
    Bank of America
    3
  4. 4th
    State Street
    -31
  5. 5th
    Bank of China
    -48
eNPS Comparison
RankCompany eNPS
1Wells Fargo5
2Citi5
3Bank of America3
4State Street-31
5Bank of China-48
Gender Score Comparison

Wells Fargo Ranks 2nd in Gender Score

473 Employees rate Wells Fargo's Gender Score a 69/100, which ranks it 2nd against its competitors, below Bank of America. The Gender Score tracks how positively women rate their experience at Wells Fargo.

  1. 1st
    Bank of America
    70 / 100
  2. 2nd
    Wells Fargo
    69 / 100
  3. 3rd
    Citi
    69 / 100
  4. 4th
    State Street
    58 / 100
Gender Score Comparison
RankCompany Score
1Bank of America70
2Wells Fargo69
3Citi69
4State Street58
Diversity Score Comparison

Wells Fargo Ranks 3rd in Diversity Score

359 Employees rate Wells Fargo's Diversity Score a 66/100, which ranks it 3rd against its competitors, below Bank of America. The Diversity Score tracks how positively diverse employees rate their experience at Wells Fargo.

  1. 1st
    Citi
    71 / 100
  2. 2nd
    Bank of America
    67 / 100
  3. 3rd
    Wells Fargo
    66 / 100
  4. 4th
    State Street
    65 / 100
  5. 5th
    Bank of China
    55 / 100
Diversity Score Comparison
RankCompany Score
1Citi71
2Bank of America67
3Wells Fargo66
4State Street65
5Bank of China55
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