Citi Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
I am happy with the opportunity to work for a global company that is not resting on its laurels.
Review from Operations Dept
Provide good work environment and help to produce high quality result
Review from Operations Dept
What do you like best about the leadership team?
Hands off. They provided the tools and oversight without micromanaging.
Review from Operations Dept
Citi leadership is progressive and open minded- very refreshing!
Review from Operations Dept
They care for work life balance and employee well being
Review from Operations Dept
Very direct and transparent in their communication. Have positive views on how to improve the work experience in general. Very positive and employee focused during the COVID-19 pandemic.
Review from Operations Dept
nothing, they are fake and get on my nerves
Review from Operations Dept
What does the leadership team need to get better at?
Communication, cut the nepotism out, and stop taking decisions made by employees to better their lives so personal.
Review from Operations Dept
Honesty and cultural progress. Get off the white boys’ club mentality wagon. These guys lie so much is embarrassing, they spend more time in cover-ups than they do in fixing what they've done wro
Review from Operations Dept
Hire from within. My boss was hired to guide my team but I was more knowledgeable
Review from Operations Dept
Open communication, the ability for employees to set up meeting times when issues arise & the follow through to address those issues in a timely & professional manner.
Review from Operations Dept
Treating employes fairly and like adults
Review from Operations Dept
What is the best part about your compensation package?
The culture and work environment
Review from Operations Dept
Salary, time off benefits and maternity/adoption services
Review from Operations Dept
Best part is everything in my comp/ben
Review from Operations Dept
Salary and benefits are adequate. Bonus is good and equitable.
Review from Operations Dept
Fair compare to the contribution
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The company is deliberately underresourced, staff is exploited, overworked, continuous overload, unpaid overtime.
Review from Operations Dept
undervalued, compensation itself is fair but opportunities are non-existent
Review from Operations Dept
I'm a minority employee that is overworked, exploded and grossly underpaid when compared to non-minority employees with the same job. Speaking up about what I see or experience, will guarantee my prompt dismissal from the company, so there's that. The word Honesty is a foreign concept to Citi
Review from Operations Dept
If the compensation was comparable to the other banks in the area
Review from Operations Dept
More work perks... paid lunches, soirees, bonus
Review from Operations Dept
What are some of the best things about your team?
Very diverse backgrounds, highly professional and capable staff
Review from Operations Dept
We work as a team, we struggle as a team, we celebrate success as a team
Review from Operations Dept
Most people are positive and approachable.
Review from Operations Dept
Friendly and cooperative both in work and off work
Review from Operations Dept
We are team to work to achieve a taget of the department
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Majority of coworkers are smart and nice to work with. Problem lies in the chaos and lack of proper management, lack of resources.
Review from Operations Dept
More attention to doing work instead of gossiping.
Review from Operations Dept
Some people should be taught how to communicate with external companies (attorney firms). Some classes should be taught for people that have bad grammar / spelling / verbiage issues, especially when they represent the company.
Review from Operations Dept
Not all employees are held to the same standards & rules as others. There is little to no accountability with tenure employees. The company would benefit to train/retrain employees old & new when policies change in their job function to insure everyone if following the same rules/instruction.
Review from Operations Dept
Education, department, communication skills and knowledge and interest in current affairs
Review from Operations Dept
What is most positive about the culture and environment at your company?
Citi is very plugged into current world events and seeks the opinion of their employees on a regular basis. The company regularly scores very high in ethics and integrity as a global financial institution highly regulated by its own employees. They feel the company seeks to do the right thing.
Review from Operations Dept
Free seating arrangements, be able to get acquainted with other co-workers
Review from Operations Dept
Continuous improvement is required by the marketplace and by regulation. There is no question about meeting regulatory goals.
Review from Operations Dept
Benefit and relax activities, canteen, parking lot
Review from Operations Dept
I like the environment of the company . People knownthey each other
Review from Operations Dept
What needs to change to make the company culture better?
intolerance and sheep mentality. Leaders have to stop lying and encouraging exclusion; employees need to stop adapting to the trend of the moment and dare to speak up and be different, otherwise, this company will never change
Review from Operations Dept
Cuts are made before the effect is considered on remaining staff. Example: cuts are made and the remainder are required to take on the excess workflow with no overtime.
Review from Operations Dept
Respect and inclusiveness . Not just lup service
Review from Operations Dept
Disabilities need to be taken into consideration
Review from Operations Dept
more positive work environment is needed
Review from Operations Dept
What did you like most about the interview process?
Good balance between technical and skills related questions.
Review from Operations Dept
I had two different job interviews, but the initial face-to-face versus Zoom was the one that impressed me the most and I accepted. Additionally, the speed at which the second job interview was so much better than the other one.
Review from Operations Dept
Getting to interview with several leaders allowed me to understand more about the position
Review from Operations Dept
The non hr interviewers are well trained
Review from Operations Dept
The process is reasonably quick. It is best to find out right away if there is a fit.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
THERE'S CAREER OPPORTUNITY GROWTH AND HELPFUL TRAINING CLASS..
Review from Operations Dept
Diversity of cultures and thoughts, and drive to succeed together.
Review from Operations Dept
Be able to work knowing the company appreciates it
Review from Operations Dept
I like to deal with challenging problems and working towards resolving them. There is plenty to do and the resources are usually available to meet objectives.
Review from Operations Dept
The routine fits me and help improve my career
Review from Operations Dept
What's going wrong and how can it be improved?
Its a negative and volatile environment
Review from Operations Dept
Strategy and payment structure needs to change. Needs to get rid of Bonus and targets
Review from Operations Dept
Listen to front line employees we are actually doing the work!
Review from Operations Dept
Preferential treatment needs to stop
Review from Operations Dept
Stop offshore services make clients unhappy
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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