Nordstrom Operations Department Employee Reviews
Briefly describe your overall experience at your company
Merit means nothing. Diversity is the only thing that matters.
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I love this company - her fashion, her values, and her people.
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What do you like best about the leadership team?
There is a great peace of mind working at Nordstroms in knowing the leadership team has an inviting and welcoming "open door policy".
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They award us with incentives for the hard work we do.
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At the bottom of the pyramid, there is no doubt that the leaders of Nordstrom care deeply about their company, their employees, and their customers. While not all leaders moving up the pyramid are exemplars, there still are very many who live the Nordstrom values.
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They maintain a high level of professionalism in the work area
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They're easily approachable for questions & concerns.
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What does the leadership team need to get better at?
Need ethical and fair leadership
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Appreciating our efforts financially--they say we keep the company afloat but the pay doesn't reflect that
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This company used to be one of the best, now a swiftly sinking ship manned by incompetence and favoritism.
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Leadership have to act as leaders and not like friends of the employees. They must show more presence on the sales floor and within their departments, and be more supportive of their teams.
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Communicating with lower-level staff. Providing more opportunities for promotion. Providing incentives for support staff.
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What is the best part about your compensation package?
At this time I am home due to testing positive for Covid-19. Before I started work at nordstrom I was laid off from my last job due to covid. Needless to say my budget is still very tight. So it is a comfort in knowing I will not be deduced for sick days but compensated.
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Corporate contribution to the 401(K). Nice to know if we do well, we ALL do well.
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Apart from getting benefits once qualified, I also receive a matched 401k retirement contribution account of up to 4% of my deposits
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The company is generous with PTO
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Cheap pop insurance, so yeah
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Why do you feel undervalued and what would make you feel better about your compensation?
Should be some incentive for doing a good job
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Everyone I know outside Nordstrom has received raises in the last year or so. A cost of living raise at the very least is indicated
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They don't value contract workers and have a lengthy probationary period before you receive benefits such as healthcare and company discounts.
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Nordstrom eliminated many ADM roles and combined a few DM roles, giving these leaders very little time to either accept their severance package or step out of their role and accept a pay cut just to keep the job.
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Support departments are not compensated fairly. Compensation does not keep up with cost of living.
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What are some of the best things about your team?
The best thing is how hard they work and how loyal they are despite that loyalty going only one way
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The Team I work with is Fantastic. We all work together like a well oiled machine.
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Having a group pf people I enjoy working with.
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I work with some very talented people who are committed to continuous improvement.
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They work together as a team and know hoq to be professional
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What do your coworkers need to improve and how could you work together better?
There's no 'I' in team, everyone has to work together however when leaders aren't present or interacting with the team, everyone walks all over each other.
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Standardized work should be place for everyone
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Unless you want to gossip, there's not much anyone talks about. Talking means being less productive, which is frowned upon.
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My coworkers are very competitive. Also some of them are very negative and they are not team players.
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They are the best
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What is most positive about the culture and environment at your company?
The culture and environment is healthy and a"non toxic"one. It's a comfort to know this when you go to work five days a week .
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The discounts they provide to their employees.
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While Blake Nordstrom's passing was a heartbreak, that Nordstrom added a corporate value "We Extend Ourselves" in his honor is a reflection of the diverse and inclusive environment Nordstrom wants for her staff and customers.
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That everyone maintains a high level of professionalism
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I do not have to interact with the management too often, which is a blessing.
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What needs to change to make the company culture better?
Make the environment more fun... value all your workers, including contractors. Provide decent benefits from the beginning- then employees will be more likely to stay.
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They need to praise the workers every once in a while instead of always complaining
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Nordstrom needs to get back to focusing on their employees. It once felt like you were part of the family, now they are trying to eliminate and combine what they can to save money which results in the ones who care, leaving the company.
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It used to be better. Things keep being "cut". We did a lot of fun things during meetings or sometimes we'd have random surprises at lunch or such. Now everything is being cut down, even the meals they provide are smaller for more money. It's crazy.
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At this point, it is only about the billions in profit, not the employees safety or health.
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What did you like most about the interview process?
Interview fine. My employment abused by employees. Male employee use to tell me to quit and injured me by intentionally dropping boxes on me- houston galleria
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My interview process was professional, informative, detailed and most of all curtious.
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Meeting the managers and seeing how they are.
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My tour of the fulfillment center. I was enchanted by the supply chain side of retail. And all the shoes...
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That there was no wrong answer to be said
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What would you improve about your company's interview process?
The interviews use to go through HR, now unfortunately it's meeting with the candidate and listening to them talk before you decide if they are a good fit or not. Since that change we've hired lazy people or people there just because they spoke well during the interview.
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What makes you most happy at work?
The people I work with make me happy also the Leadership teams support. But most of all, the feeling that we are all working for the same goal i.e. (our Customers) and we work as a team to achieve this goal.
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Seeing my friends who I don't see everyday.
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I strive to make it easier for our associates every day. Helping make their good change ideas come to pass and seeing their engagement is my joy.
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That I get to engage in a meaningful and rewarding work environment
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Talking to my friends that work there.
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What's going wrong and how can it be improved?
The work is boring and not challenging
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The company presents as one that cares about workers, and used to follow this dictum. However, corporate bean-counting, "improvements" and a rough economy for retail have had their toll.
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Everything and improvements need to start with leadership within departments
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Leadership needs to be more focused on their teams and employees, they need to participate more rather than just talking about what's going on and why. The whole structure of the company has changed in just the past two years, I've been with the company for over 8 years. Customers see it also.
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Maybe sales are down and they're not telling us. Who knows.
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