C+
69/100
At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Nordstrom Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The rare days I am offered meal breaks long enough to both eat AND digest my food!
That i have a steady stream of repeat clients. Some of who i have become friends wirh over the years.
Review from Sales Dept
Interacting with co-workers and problem solving.
Making a decent salary that is enough to thrive and not just survive. A good team of supportive coworkers, proactive management, sufficient training, transparency, good benefits, a strong purpose that is shared.
Being productive Being respected. Treated gairly.
the beautiful merchandise is always fun to look at
Great team work and location
That everybody from all walks of life are given the opportunity to feel welcome, no matter who they are.
Being able to work with genuinely good intelligent and supportive people. The ability to assist and help other employees get resolution for their needs.
The happy coworkers and knowing i can talk to a manager about anything at any time
I like going to work and my coworkers
The people I work with make me happy also the Leadership teams support. But most of all, the feeling that we are all working for the same goal i.e. (our Customers) and we work as a team to achieve this goal.
Review from Operations Dept
Closing my lap top at the end of the day.
Review from Engineering Dept
Supporting my team and the actual customers (ie those not there to be an anti masker or shoplifter)
Helping nice people who appreciate the assistance and leave happy
Getting recognized for all the hard work i put in the company
Making people happy, especially the relationships i have built with amazing customers.
Interacting with the customers and coworkers
My coworkers who do there job
Working with customers. Did meet some good people.
Review from Sales Dept
What's going wrong and how can it be improved?
At one time a great place to shop. Womens snd home Departments have become irrelevent.
Stop trying to be a Rack. Start trying to be a store people trust.
Over 80% of people are document illiterate, over 60% of people review the company negatively; address their complaints and then put in a system to more easily ban morons.
Review from Customer Support Dept
Managers take advantage just because of their position, they are unappreciated and have no knowledge of what they are doing
Supervise clise use camera for real
PAY MORE !!!! Maybe people will stay and work
A lot of employees dont give there all
Review from Sales Dept
The store is in serious trouble. They just need to close it down.
Nordstrom needs to start listening to its employees and its customers again. They have progressivley alienated customers over the years.
Our reputation is gone, not sure how you can ever get it back.
Healthy working environment makes a company grow.
Review from Sales Dept
I quit went to another job
Better selling culture and choice better management. People stay with the company for long periods of time or top seller doesn't mean they qualify for management position. Promoting with in don't always work best for the company!
The work is boring and not challenging
Review from Operations Dept
The company presents as one that cares about workers, and used to follow this dictum. However, corporate bean-counting, "improvements" and a rough economy for retail have had their toll.
Review from Operations Dept
people who work there should be paid attention to
Review from Customer Support Dept
Everything and improvements need to start with leadership within departments
Review from Operations Dept
Top leadership is grasping at straws to improve efficiency and drive results. The recently-adopted Kaizen model should be about small changes over time, not a continuous overhaul of process. The company doesn't know how to utilize, grow, and retain its talent.
Review from Product Dept
Leadership needs to be more focused on their teams and employees, they need to participate more rather than just talking about what's going on and why. The whole structure of the company has changed in just the past two years, I've been with the company for over 8 years. Customers see it also.
Review from Operations Dept
It can be improved if people were treated fair and consistently and there was follow thru from leadership.
Review from Customer Support Dept
What do you like best about your company?
customer service and open environment
Review from Sales Dept
Benefits and selection of goods to sell.
Review from Sales Dept
The definition of teamwork, and positive motivation of all coworkers
What would you most like to see improved at your company?
promoting and developing employee often
Review from Sales Dept
Be compensated for all of the work that I do.
Review from Sales Dept
Because of comission based sales, coworkers can tend to be conniving
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