Citi Employee Reviews
Out of 682 Citi employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Citi improve their work culture. The Engineering team, with 100% positive reviews, reports the best experience at Citi compared to all other departments at the company. The IT team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I'd have been so proud of a leadership team that does not bend to autocratic acts by this administration, such that our values as an institution remain upheld.
Impressive and experienced leadership team
They have the right vision and strategy
helpful, kind, and always makes sure you are not striggling
Smart people that are goal oriented
What does the leadership team need to get better at?
Customer experience, putting their customers first
Recognizing people, not just the chosen few.
Review from Marketing Dept
talk less and work more
Leasership team does not care about employees. There are no opportunities for growth and career progression
Compensating employees, better recognising talent
What is the best part about your compensation package?
Total compensation works for me
annual bonus is generous and paid early
Salary is high and my work is appreciated through bonus
The culture and work environment
Review from Operations Dept
Base salary and medical benefits
Why do you feel undervalued and what would make you feel better about your compensation?
Citi pays the absolute minimum for benefits, passes as much cost as possible to the employees and uses cheap vendors
I don't think the pay is competititive for middle managers
The company is deliberately underresourced, staff is exploited, overworked, continuous overload, unpaid overtime.
Review from Operations Dept
Better compensation. More time off
Travelling and meal expenses should be provided
What are some of the best things about your team?
Transparency, tenacity, commitment, and ownership. We lead with responsibility and compassion. We thrive through adversity to deliver the best results possible under scarcity and constraints and without the tools we need to succeed.
Effective, knowledgeable, collaborative, friendly and ambitious
Team is respectful and works well together
we came up the ranks together and are well-oiled now
Smart individuals that have full autonomy
What do your coworkers need to improve and how could you work together better?
Communication and better quality of work. Mediocrity is king at Citi
They should start questioning how things are done, not accept the status quo.
Majority of coworkers are smart and nice to work with. Problem lies in the chaos and lack of proper management, lack of resources.
Review from Operations Dept
inclusive culture and collaboration is missing
Antiquated process and systems limit how effective teams are
What is most positive about the culture and environment at your company?
great supporting working culture to grow
Most positive is that I believe long term our team can be great.
Flexible work options, no stress
Teamwork and company cares about employees well being
Fast pace and interactive. Many meatings
Review from Finance Dept
What needs to change to make the company culture better?
Focus on meaningful deliverables rather then blindly follow trends
Management walking the talk. People who work lots of hours and manage up do much better than people who work smart, and challenge the status quo.
Streamline redundancy and hire people with hands on agile experience.
Stop saying Citi cares about work life balance when putting 10pm meetings in on Friday nights.
Actually plan considering work life balance
What did you like most about the interview process?
Well, firstly it is very relaxed compared to other places. There are no tests to check your IQ or any other tests for that matter. But I am not sure if this is right having seen people they employ.
Good balance between technical and skills related questions.
Review from Operations Dept
The managers were transperant about their feeling and satisfaction with my experiance and inviting demeanor
friendly interviewers and thought provoking questions
The entire process was easy and very quick.
What would you improve about your company's interview process?
Dont automate everything. Make HR accountable for the interview experience.
The process is designed to eliminate white males from promotions.
Haphazard, as everything due to lack of staff.
Team interview will be good idea
Review from IT Dept
I would make it a quicker process. took 5 months then when the offer came I was expected to move and start in 2 weeks.
Review from HR Dept
What makes you most happy at work?
The fact that I can trust my team members, particularly my manager.
THERE'S CAREER OPPORTUNITY GROWTH AND HELPFUL TRAINING CLASS..
Review from Operations Dept
There are enough smart people to surround yourself with
Willingness to help and understanding
Innovation is at the root of all
What's going wrong and how can it be improved?
Apparently customer service and relationship management is the worst they have experienced so far.
Appreciation and fair compensation should be fair to all level. Promotions should ve given to the people who work hard and provide more value to the company not based upon partiality.
Modernize processes and replace old technologies,
Antiquated systems; lack of true innovation in an environment under a consent order, where the only job growth is in control and compliance positions, and where people are promoted based upon skin color and gender. White male employees openly talk about being discriminated against.
Staff cuts. Drive for reduction in workforce as those uucky enough to be left behind will pick up slack
What do you like best about your company?
They value their employees and the work we do.
Review from Engineering Dept
Mostly good coworkers, great educational opportunities, good advanceme
Cares for employees