Citi Culture | Comparably
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Citi Claimed Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. read more
EMPLOYEE
PARTICIPANTS
687
TOTAL
RATINGS
6281

Citi Company Culture

Citi Culture

This score is derived from employee ratings & reviews
3.6/5
Citi's Overall Culture is rated C+

Top Rated Culture Dimensions

Citi CEO

Top 30%Top 30% of Similar Size Companies
Michael Corbat Citi's CEO
Michael Corbat
72 /100

Diversity at Citi

Top 25%Top 25% of Similar Size Companies
B

Diverse employees at Citi have rated CEO Rating, Perks And Benefits, and Team as the highest categories they have scored

Women at Citi

Top 40%Top 40% of Similar Size Companies
B-

Women at Citi have rated Perks And Benefits, Team, and Office Culture as the highest categories they have scored

Citi eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies

Recommend to a Friend?

5

Citi employees are 5% more likely to recommend Citi as a great place to work

40%Promoters
25%Passives
35%Detractors

Working at Citi

Working at Citi is rated average by 687 employees, across various culture dimensions. Citi employees are most satisfied about CEO Rating, Leadership, and Manager categories, putting Citi’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in New York. See below in detail how working at Citi was rated by employees.

Overall Company Culture at Citi

C+

Overall Company Culture at Citi is rated C+

Last updated 7 days ago

Top
50%

Citi ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 687 Employees

View Results
0
20
40
60
80
100
Product
75
Product75
Finance
74
Finance74
Sales
74
Sales74
Admin
71
Admin71
HR
71
HR71
Operations
71
Operations71
Engineering
70
Engineering70
IT
66
IT66
Marketing
65
Marketing65
Business Dev
63
Business Dev63
Customer Support
63
Customer Support63

Citi Employee Reviews

Out of 682 Citi employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Citi improve their work culture.

69%
31%
Positive Reviews69%
Constructive Feedback31%

Positive Reviews From Citi Employees

  • What makes you most happy at work?
    The fact that I can trust my team members, particularly my manager.
  • What are some of the best things about your team?
    Transparency, tenacity, commitment, and ownership. We lead with responsibility and compassion. We thrive through adversity to deliver the best results possible under scarcity and constraints and without the tools we need to succeed.
  • What do you like best about the leadership team?
    I'd have been so proud of a leadership team that does not bend to autocratic acts by this administration, such that our values as an institution remain upheld.

Constructive Feedback From Citi Employees

  • What would you improve about your company's interview process?
    Dont automate everything. Make HR accountable for the interview experience.
  • What do your coworkers need to improve and how could you work together better?
    Communication and better quality of work. Mediocrity is king at Citi
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Citi pays the absolute minimum for benefits, passes as much cost as possible to the employees and uses cheap vendors

Citi Company Information

Citi Company Overview

Citi was founded in 1812 and its current CEO is Michael Corbat. Since its inception 214 years ago, Citi has grown to 219000 employees.

Citi Mission, Vision & Values

Citi Mission & Values

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities.

Citi Vision Statement

We believe that excellence in consulting requires client advocacy and stewardship, a passion for leading-edge investment solutions and the delivery of experienced consulting services in a way that helps us exceed our clients expectations every day.

Sustainability and Corporate Social Responsibility at Citi

Society is facing the interconnected challenges of climate change, rapid urbanization and rising wealth inequality. As one of the world's leading financial services companies, Citi addresses these complex challenges through our core finance and investment activities, working to incorporate sustainability principles into everything we do to help ensure business success, improve our operations and contribute to a strong global economy.

The Citi Foundation works to promote economic progress and improve the lives of people in low-income communities around the world. We invest in efforts that increase financial inclusion, catalyze job opportunities for youth, and reimagine approaches to building economically vibrant cities. The Citi Foundation's "More than Philanthropy" approach leverages the enormous expertise of Citi and its people to fulfill our mission and drive thought leadership and innovation.

Headquarter399 Park Avenue
New York City, NY 10043
Websitewww.citigroup.com
Founding Date1812
Tel800-285-3000
Company StatusPublic
StockC

Citi Competitors

Citi competitors include Wells Fargo, Goldman Sachs, Bank of America, and JPMorgan Chase & Co. Citi ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Citi compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Wells Fargo's Logo
    Wells Fargo
    3.9/5
  2. #2
    Goldman Sachs' Logo
    Goldman Sachs
    3.8/5
  3. #3
    Bank of America's Logo
    Bank of America
    3.6/5
  4. #4
    JPMorgan Chase & Co's Logo
    JPMorgan Chase & Co
    3.6/5
  5. #5
    Citi's Logo
    Citi
    3.6/5
  • Culture Video

Citi Employees

Citi has 219000 employees. 687 employees at Citi have reviewed Citi across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 687 Citi employees give their leadership a grade of B-, or Top 40% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Citi are generally satisfied with their total compensation at Citi, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Citi are generally satisfied with their team. 687 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Citi are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Citi believe the environment at Citi is positive. Most Participants believe the pace of work at Citi is comfortably fast. About 46% of the employees at Citi work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Citi are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Citi employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Citi report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Citi have 3 meetings
Meetings
A Day in the Life
83% of Citi employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Citi employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
56% of Citi employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Citi employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
65% of Citi employees call their work environment positive
Environment

Joining Citi - Employee Onboarding

The prevailing opinion from employees about joining Citi is that the company was somewhat prepared on their first day. Citi employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Citi KPIs and OKRs

At Citi 37% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Citi's KPIs and OKRs is essential for its success. Out of 27 Citi employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 18 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes37%
No63%
Are the KPIs/OKRs for your department clear?

Citi CEO & Leadership

Citi CEO - Michael Corbat

Michael Corbat Citi's CEO
72 /100

Michael’s approval rate is just above average, putting Michael in the Top 30% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in New York. Michael Corbat is well regarded by employees for the Leadership Citi offers, and ranks among the Top 40% of CEOs by employees in that category. Michael is most liked by employees with the company for Over 10 Years and employees in the Finance department. However, employees in the Marketing department have a slightly unfavorable view of the CEO. When compared to Citi’s competitors, Michael Corbat ranks just above Wells Fargo’s CEO Charles Scharf. With Michael’s leadership, Citi employee respondents are most happy about their Leadership and Manager. Michael was rated slightly below average for Office Culture.

Citi Leadership

The Citi Executive Team is rated a “C+” and led by CEO Michael Corbat, VP Brian Gaskin, and Senior Vice President Dwight Harris

  • Michael Corbat  CEO / President

    Michael Corbat CEO / President

    Michael Corbat serves as the CEO / President of Citi.

  • Brian Gaskin VP

    Brian Gaskin serves as the VP for Citigroup. Brian started at Citigroup in December of . Brian is based in the Greater... read more

  • Dwight Harris Senior Vice President

    Dwight Harris serves as the Senior Vice President of Citi. Dwight started at Citi in Oct of 2018. Dwight currently... read more

  • Jim Rhodes IT Audit Manager - VP Global Consumer Technology

    Jim Rhodes serves as the IT Audit Manager - VP Global Consumer Technology of Citi. Jim started at Citi in Feb of 2017.... read more

  • Matthew Baber Managing Director, Chief Auditor, Capital Planning

    Matthew Baber serves as the Managing Director, Chief Auditor, Capital Planning of Citi. Matthew started at Citi in Sep... read more

  • Karthik Sridharan Executive Director - CTO, Architecture & Engineering

    Karthik Sridharan serves as the Executive Director - CTO, Architecture & Engineering of Citi.

  • Motti Finkelstein CTO - Americas and Global Strategy Planning - Managing Director

    Motti Finkelstein serves as the CTO - Americas and Global Strategy Planning - Managing Director of Citi. Motti started... read more

  • David Smith Chief Operations Officer, U. S. Retail Bank and Mortgage

    David Smith serves as the Chief Operations Officer, U. S. Retail Bank and Mortgage of Citi. David started at Citi in... read more

  • Michael Lewis Managing Director, Chief Technology Officer

    Michael Lewis serves as the Managing Director, Chief Technology Officer of Citi. Michael started at Citi in October of... read more

Citi Salaries

How much does Citi pay?

How much do people at Citi get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Citi is $131,831, or $63 per hour, while the estimated median salary is $153,006, or $73 per hour.

At Citi, the highest paid job is a Director of Finance at $285,000 annually and the lowest is a CS Rep at $35,000 annually. Average Citi salaries by department include: Product at $170,815, Sales at $168,515, IT at $141,976, and Legal at $200,215. Half of Citi salaries are above $153,006.

318 employees at Citi rank their Compensation in the Top 50% of similar sized companies (based on 965 ratings) while 299 employees at Citi rank their Perks And Benefits in the Top 40% of similar sized companies (based on 315 ratings).

Salaries contributed from Citi employees include job titles like Director of Engineering, Product Manager, IT Manager, and Project Manager. Comparably data has a total of 45 salary records from Citi employees.

Last updated a month ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$114k
$114k17th Percentile
33rd Percentile
$152k
$152k33rd Percentile
50th Percentile
$195k
$195k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$285k
$285k100th Percentile
$131,831*
Average Compensation
$153,006*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Citi Salaries by City

Citi Salaries by Department

Explore Citi Salaries

Diversity & Inclusion at Citi

Diverse employees at Citi score the company 72/100 across various culture categories, placing Citi in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Citi across various culture dimensions.

Commitment to diversity is core to Citi’s values. Over the last year,,there has been continued momentum to increase diversity at Citi,and to create a transparent and inclusive workplace. While we have,more to do, we are proud of where we are headed.

Ranked Culture the Highest

Women 81/100
Department - IT
Men 81/100
Department - Operations
Diverse Employees 87/100
Department - Customer Support

Ranked Culture the Lowest

Women 63/100
Department - Marketing
Men 54/100
Tenure - 2 to 5 Years
Diverse Employees 52/100
Tenure - 2 to 5 Years

Citi Perks & Benefits

Paid Time Off

  • PTO / Vacation Policy

Citi PTO

Citi's PTO and Vacation policy typically gives 20-30 days off a year with 78% of employees expected to be work free while out of office. Citi's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time56%
Vacation Policy0%
Office Meals0%
401k Contribution44%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes22%
No78%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo27%
$1500 - $2500/mo13%
$1000 -$1500/mo13%
$500 -$1000/mo20%
Less than $500/mo27%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Citi Careers

Citi Jobs

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H1B Visa

In 2019, Citi applied for 1021 H1B visas. Of the work permits applied for, 87% were approved, 9% certified-withdrawn, and 2% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Citi unveil that 23 approved work permit applications were withdrawn before the employee’s start date, and 96 were withdrawn by Citi after the employee’s start date.

Work Permit Application Outcome

Citi has a total of 219000 employees

1021
Total Applied
  • 87% Granted (893 out of 1021)
  • <1% Denied (9 out of 1021)
  • 2% Withdrawn Application was withdrawn by the employer before approval/rejection (23 out of 1021)
  • 9% Certified-Withdrawn Application was approved but later withdrawn by employer (96 out of 1021)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Citi Know You Want To Work There

Overview of Candidates Interested in Citi on Comparably

Candidates By Department

All Industries
51%
Engineering
18%
Design
7%
Marketing
7%
IT
4%
Other
13%

Candidates By Location

New York City
60%
Dallas
9%
Akron
4%
Plano
4%
Tampa
2%
Other
20%

Frequently Asked Questions regarding Citi

What is Citi address?

Citi location is at 399 Park Avenue

Who is the CEO of Citi?

Citi CEO is Michael Corbat, their score by employees is 72

What is Citi eNPS?

The eNPS for Citi is 5

What is Citi revenue?

Citi revenue is $64B

What is the salary for Recruiter in Citi?

Recruiter average salary in the US is 94k

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