C+
69/100
Comparably Awards
Citi Claimed Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. read more
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Citi Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The fact that I can trust my team members, particularly my manager.
THERE'S CAREER OPPORTUNITY GROWTH AND HELPFUL TRAINING CLASS..
Review from Operations Dept
There are enough smart people to surround yourself with
Willingness to help and understanding
Innovation is at the root of all
Diversity of cultures and thoughts, and drive to succeed together.
Review from Operations Dept
To deliver a finished and useful product
Support received from team members
Interactions with many various teams
Review from Finance Dept
Flexible work hours and hours
My colleagues really make my work more fun
The people are kind and want to see everyone succeed
Review from Customer Support Dept
Some real recognition than just good words
Learning new things each day
Review from Product Dept
There is alot of different new problems to solves each days, it help alot to stay happy
learning new things daily at work
For now, nothing none at all
Review from IT Dept
My work and the team
Review from Finance Dept
Helping clients learn about themselves and make wiser choices
Review from Finance Dept
The fact that I do not have a boss who breathes down my neck
Review from Finance Dept
What's going wrong and how can it be improved?
Apparently customer service and relationship management is the worst they have experienced so far.
Appreciation and fair compensation should be fair to all level. Promotions should ve given to the people who work hard and provide more value to the company not based upon partiality.
Modernize processes and replace old technologies,
Antiquated systems; lack of true innovation in an environment under a consent order, where the only job growth is in control and compliance positions, and where people are promoted based upon skin color and gender. White male employees openly talk about being discriminated against.
Staff cuts. Drive for reduction in workforce as those uucky enough to be left behind will pick up slack
Manager review, some are inexperienced
Review from IT Dept
Hours that i sometimes need yo work are too many
Review from Customer Support Dept
Burned out, Citi seems to care less and less about the employees
Review from Customer Support Dept
the way we are treated.. we are promised things that change and are taken away constanly
Review from Sales Dept
they want us to be robots.. they continue to take away pay and bonuses and do not care about us as people
Review from Sales Dept
Office is a zoo and hard to get anything done.
Review from Finance Dept
Same as stated before Communication
Review from Customer Support Dept
I used to love my job but things just have gone downhill
Review from Customer Support Dept
Leader micromanages and needs to be retrained or demoted
Review from Marketing Dept
the fact that we have so many outbound calls to customers, 6 calls per day per credit card on an auto dialer
Review from Customer Support Dept
Clean the office, the carpet is disgusting. Try to make it more comfortable for your employees
Review from Customer Support Dept
No communication across departments and even within groups.
the management doesn't listen to the little people that take the brunt of bad calls and they want good cs but don't take care of the employees. if you take care of the employees they would take care of the customers
Review from Customer Support Dept
Its a negative and volatile environment
Review from Operations Dept
Citi is all about their bottom line. They don’t care enough about their employees to give them managerial support who actually helps or cares, and they don’t care enough about their people to pay decent livable wages. Especially considering how I flexible schedules are, and the overall stress
Review from Customer Support Dept
What do you like best about your company?
They value their employees and the work we do.
Review from Engineering Dept
Mostly good coworkers, great educational opportunities, good advanceme
Cares for employees
What would you most like to see improved at your company?
Quicker decision making
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