77
out of 100
Comparably Awards
Citi Claimed Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. read more
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Citi Competitors
Citi competitors include Wells Fargo, Goldman Sachs, Bank of America, JPMorgan Chase & Co and CIT Group. Citi ranks 1st in Diversity Score on Comparably vs its competitors. See below how Citi compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
3rd
Gender Rank
5th
Diversity Rank
1st
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
2nd
See Citi Culture vs Competitors:
Citi Competitors at a Glance
CEO Ratings Comparison
Citi's CEO Score Ranks 4th
535 Employees at Citi rate Michael Corbat a 72 out of 100, which ranks them 4th below Goldman Sachs' CEO,David M. Solomon. Last rating was 5 days ago.
- 1st
Jamie DimonJPMorgan Chase & Co1220 Employees at JPMorgan Chase & Co rate Jamie Dimon a 77 out of 100, which ranks them 1st out of Citi's competitors. Last rating was months ago.
- 2nd
Brian MoynihanBank of America73out of 100658 Employees at Bank of America rate Brian Moynihan a 73 out of 100, which ranks them 2nd out of Citi's competitors. Last rating was 2 months ago.
- 3rd
David M. SolomonGoldman Sachs73out of 100231 Employees at Goldman Sachs rate David M. Solomon a 73 out of 100, which ranks them 3rd out of Citi's competitors. Last rating was months ago.
- 5th
Charles ScharfWells Fargo69out of 1001527 Employees at Wells Fargo rate Charles Scharf a 69 out of 100, which ranks them 5th out of Citi's competitors. Last rating was today.
- 6th
Ellen AlemanyCIT Group64out of 10050 Employees at CIT Group rate Ellen Alemany a 64 out of 100, which ranks them 6th out of Citi's competitors. Last rating was months ago.
Product Quality Score Comparison
Citi Ranks 2nd in Product Quality Score
265 Customers rate Citi's Product Quality Score a 3.8/5, which ranks it 2nd against its competitors, below JPMorgan Chase & Co.
NPS Comparison
Citi Ranks 3rd in Net Promoter Score
336 Customers rate Citi's Net Promoter Score a 22, which ranks it 3rd against its competitors, below Goldman Sachs. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Citi to a friend?”.
Pricing Score Comparison
Citi Ranks 2nd in Pricing Score
228 Customers rate Citi's Pricing Score a 3.7/5, which ranks it 2nd against its competitors, below JPMorgan Chase & Co.
Customer Service Comparison
Citi Ranks 2nd in Customer Service
216 Customers rate Citi's Customer Service a 3.8/5, which ranks it 2nd against its competitors, below JPMorgan Chase & Co.
Overall Culture Score Comparison
Citi Ranks 4th in Overall Culture Score
687 Employees rate Citi's Overall Culture a 68/100, which ranks it 4th against its competitors, below Bank of America. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Citi Ranks 3rd in Employee Net Promoter Score
534 Employees rate Citi's Employee Net Promoter Score a 5, which ranks it 3rd against its competitors, below Wells Fargo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Citi to a friend?”.
Gender Score Comparison
Citi Ranks 5th in Gender Score
110 Employees rate Citi's Gender Score a 69/100, which ranks it 5th against its competitors, below Wells Fargo. The Gender Score tracks how positively women rate their experience at Citi.
Diversity Score Comparison
Citi Ranks 1st in Diversity Score
119 Employees rate Citi's Diversity Score a 72/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Citi.
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