Texas Roadhouse Employee Reviews | Comparably
Legendary Food, Legendary Service read more
EMPLOYEE
PARTICIPANTS
1219
TOTAL
RATINGS
10135

Texas Roadhouse Employee Reviews

Out of 1036 Texas Roadhouse employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Texas Roadhouse improve their work culture. The Customer Support team, with 90% positive reviews, reports the best experience at Texas Roadhouse compared to all other departments at the company. The Admin team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are well knowledgable in their profession and do enjoy it but almost never care about whats going on

They seem to have a good set up, but if new show that youll do any extra work and they dont like that.

Review from Sales Dept

I know when corporate is there, everything is done right. We don't send out food that is less than legendary and the corporate leadership really does care about the Texas Roadhouse brand.

There good peoples like family

There understanding to the people the lead

What does the leadership team need to get better at?

Leadership Reviews

Everything, not beong rude, being more understanding

Posted 23 days ago

Treating people equally. Its not fair to discriminate against only one person. They should not allow other people to show tattoos, piercings, etc. but then get mad at others.

Being leaders and being kind

Review from Customer Success Dept

They need to learn how to treat people.

Communication and being Legendary, Legendary is key word for customers not for employees

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Affordable and pretty diverse love it

I'm not sure I didn't know I had one

Good good benfits and pay

No limits on the bonuses

Stock options and 401k options

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

My managers make me feel uncared for and unwanted

Posted 23 days ago

I work way way way way way harder than like everyone in that restaurant and I still get paid the same. They have never talked to me about a raise. I have worked there 2 years. Im a busser, hostess, and togo specialist. I should be paid more because i do way more.

Actually giving me the hours i upheld over the summer and having enough people in each department

gratuity and feeling like a actual human

The fact my schedule would come out @ 8pm or later the night before the next week started as if my soul is owned by the company. I was more often than not doing the hosts & bussers jobs while still being forced to tip them out the same amount.

What are some of the best things about your team?

Team Reviews

Nothing at all honestly everything needs work

Posted 23 days ago

Fun understanding caring professional kind

They are always raring to work.

The loyal ones look out the fake one set you up and smiling in your face while they're stabbing you in the back really corrupt the ones put on a pedestal and are given everything they want are usually the ones that are stealing from you and the ones who are loyal and follow all the rulestreated like

Everyone I serve with are truly kind and compassionate people. I come to work but it feels like my second home.

What do your coworkers need to improve and how could you work together better?

Team Reviews

They all act like its their first day on Earth. They are trained by people that dont know how to do their job correctly so then they do terrible by thenselves. They slack off a lot.

Maybe this just comes with the food industry but always have people not showing to their job and refusing to do the job expected of them but thats probaly because the expectations are high.

Communication and not lying on one another over pettiness

No meetings, better team leaders

Review from Operations Dept

Positivity, work as a team , help one another

What is most positive about the culture and environment at your company?

Environment Reviews

Greeting everyone and being kind

Review from Sales Dept

Its very diverse and unique

Review from Marketing Dept

That I'm making money and I have my livelihood

Honestly myself and I know that sounds extremely arrogant but I'm serious

We are treated like a real family.

What needs to change to make the company culture better?

Environment Reviews

Treatment, culture Is not existent with employees

Review from Operations Dept

Starts from the top down. More positivity and assistance

Review from Customer Success Dept

Management needs to change as soon as possible. The numbers reflect it being the worst bubbas 33 location

what doesnt need to change?

Management, even key managers, need to go through a leadership training. Management likes to think that the problems stem from the employees, when they forget that attitudes reflect leadership.

What did you like most about the interview process?

Interviews Reviews

People get hired like with no difficulty at all because they are always looking for people because they always have people leaving. But they ask the typical job questions like any other company.

Getting to try a few things and learning the story points and our mission. Fresh baked bread, made from scratch sides and scratch, fall off the bone ribs, hand cut steaks, etc.

Review from Sales Dept

That I got the job

Extremely welcoming at first glance

I felt like, at the time at least, that the managing partner of my store I actually cared about their employees.

What would you improve about your company's interview process?

Interviews Reviews

Everything needs to be improved

Posted 23 days ago

Organization, consistency, mindfulness, intention, & professionalism.

Call references before hiring employees.

There is not much of an issue

It did not require much thought.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Customers and kind people who come in

Posted 23 days ago

The food is not the best but certainly not the worst and I would alway look forward to eating the food with the discount because when operating on a budget it does help but the food is expensive.

My customers, thats about it

Making others happy. Specially the guest.

Review from Sales Dept

Livelihood growth potential working and having fun

What's going wrong and how can it be improved?

Outlook Reviews

Everything. The whole place needs a new general manager. She discriminates against whoever she wants. She gives special treatment to certain employees that she likes. She continues to hire servers even though many of her old enough employees want to move up to serving.

gratuity and fair rules to everyone

More assistance ans training from management

Review from Customer Success Dept

The managers need to defend their employees and stop bowing to the customers every single time.

Our managers need to care about the guest and the staff.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Texas Roadhouse yet.
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What would you most like to see improved at your company?

Outlook Reviews

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