-59
eNPS Score
Q&A With Norfolk Southern Corporation Employees
Norfolk Southern is more than just freight. We help keep the country moving, made possible by the talented people on our team. We're committed to helping our employees grow their careers—from internships and management, to field operations and information technology.
How employees describe working at Norfolk Southern Corporation
Great company to work for
The entire company needs to change course.
Review from Operations Dept
It has been a mix of stressful and rewarding. It's a lifestyle that you either like or hate. Railroading is not for everyone.
Review from Operations Dept
They are doing good, keep making progress
Review from IT Dept
I learned a lesson about companies saying one thing then practicing another being discriminated here is common practice
Review from Engineering Dept
What it's like to work at Norfolk Southern Corporation
- Norfolk Southern Corporation employees generally work 9.9 hrs a day
- Employees at Norfolk Southern Corporation report the work pace is moderate
- On a typical day, employees at Norfolk Southern Corporation have 0 meetings
- 86% of Norfolk Southern Corporation employees look forward to interacting with their team every day
- Norfolk Southern Corporation employees most often take 10-15 paid vacation and sick days each year
- 19% of Norfolk Southern Corporation employees report they are happy with their work life balance
- Norfolk Southern Corporation employees never get valuable feedback on how to improve at work
- 81% of Norfolk Southern Corporation employees call their work environment negative
Q&A With Norfolk Southern Corporation Employees
IDX: 0 TOT: 84
If you could make changes, how would you improve the culture at Norfolk Southern Corporation?
Top Employee Response
Eliminate 50% of management. That goes straight to the top. After 8 years, 16 of us got laid off while the supervisors all received brand new Chevy Tahoe’s. Those supervisors don’t do anything. Even they said it was insane.
Have management work each craft and become efficient at each job before being given a management job
Treat the employees right. Care about the employees. You treat them like you prefer to be treated and the company will flourish. To achieve this they will have to terminate the the employee harassment position that they hold so dear to their heart
What's the office vibe like at Norfolk Southern Corporation?
Top Employee Response
strained
Office is more relaxed, better perks
Awful
What benefits does Norfolk Southern Corporation provide?
No benefits they provide make working there worthwhile
Health. Life.
Decent Health insurance. Bottom tier dental and vision coverage. Very limited/partial 401k match.
How much and how often do raises happen at Norfolk Southern Corporation?
Contract dictates
Only when a new contract is settled
Yearly raises, average 3% increase
How difficult is it to maintain a social life while in your job at Norfolk Southern Corporation?
You will loose all friends
Very difficult
Difficult for operations employees
What are your coworkers at Norfolk Southern Corporation like?
Most very depressed because they don’t know how but they will get fired soon
Hard workers, dependable
Coworkers are like family, we look out for one another to make sure we get home safely each day after working around dangerous equipment
What are the team outings like at Norfolk Southern Corporation?
Never had one
Non existent
What team outings? Only for incentive level managers and management trainees.
What's the pay like for Operations roles at Norfolk Southern Corporation?
Very good until you consider the sacrifices you make for that pay.
Pay is good
Substandard
What's the vibe like in the Operations dept at Norfolk Southern Corporation? How many hours are you working?
Very negative, horrible work environment. 80 hours a week minimum.
Hostile. 70-80
Vibe? You’ve got some weird questions
What's the interview process like at Norfolk Southern Corporation?
Mine was pretty easy. One interview. One test.
Two rounds of interviews with 2-member teams. Team comprised of HR and department manager
B.s. they hire based on quotas and psychological tests instead of qualifications and ability.
Does Norfolk Southern Corporation drug test or do a background check?
Both
Yes
Background check when hiring. "Random" drug tests which usually pick one or two people the supervisor doesn't like and go after them
What's the work from home policy like at Norfolk Southern Corporation?
Non existent. No such thing.
I wish the company would give consideration to Atlanta and Norfolk employers working from home. A few departments Accounting and IT allow employees to work one day a week but it’s based upon several other criteria’s being met.
There is none
How's the vacation policy at Norfolk Southern Corporation?
Generally 5 or more weeks after 5 years
Based on years of service
Start with 3 weeks, max is 5 weeks. Optional purchase of 1 week of vacation
What are you most excited about working at Norfolk Southern Corporation?
Getting a pay check
I have a value-added position
Nothing associated with the work, workplace, or company excited me.
What's the best part of your job at Norfolk Southern Corporation?
Working with great people
The best part of my job is the pay. It is definitely earned, however.
Payday
How challenged are you at Norfolk Southern Corporation?
Very
Daily, not very much. On occasion I can be
Challenged? Not extremely.
How's the leadership on the Operations team at Norfolk Southern Corporation?
The worst
There is no leadership
extremely poor to non-existing
What part of Norfolk Southern Corporation's business is growing fastest? What part is having difficulties?
Business is at an all time high. Network is at a standstill, not enough infrastructure.
Intermodal business has taken off, coal business is having difficulties due to low natural gas prices
Management is growing faster and that is where the problem is
How does Norfolk Southern Corporation measure success and growth in the Operations department?
If you are willing to lie and screw people over you will rise through the ranks quickly.
Merit
The only measure of success in Norfolk Southern is when a stock share increases in value. When I was hired in 2011, we were told that Norfolk Southern was a company of values that understood the sacrifices of their employees as we would work nights, weekends, and holidays. Safety was the number one priority. Today that is no longer true. Stock shares are all that matter as far as success and growth are concerned.
What do employees at Norfolk Southern Corporation think about their benefits?
They wish they worked elsewhere
Since last contract very poor
Satisfactory but could be a lot better
What's the company culture like at Norfolk Southern Corporation?
poor
Everyone hates life
Culture is safety conscious and very rank and file. Good old boy system still exist where you are promoted based on you know
What do people at Norfolk Southern Corporation think about the CEO? What do they do well and what can they improve?
They don’t know him, he is not approachable like the previous CEO Wick Moorman. This one is a stuffy lawyer.
Thoughts about the CEO: Salary is astronomical. Not the right person for the job. Doesn't understand railroad operations. Background in law, not railroad.
I cannot answere that without it being xrated. They line their own pockets very well. Treating people with respect and compassion.
How secure do you feel at your job at Norfolk Southern Corporation?
Last year was a scare, when my department was dissolved but I landed on my feet.
There's no security at NS. We all could be replaced at a moment's notice. You never know when or why you're being "looked at"
Worry about some inexeperience college grad firing you for no reason every day
How's the morale at Norfolk Southern Corporation?
Today after having served close to 8 years at Norfolk Southern I have been told that I will be laid off permanently. This is the second time I have been laid off with NS. In 2016 I was laid off, as well as many others. Since then, we have been recalled, and worked nights and weekends in fear of losing our jobs at a moments notice. Morale has been at an all time low. Employees have seen millions of dollars invested into our work environment and record metric profits, yet we know the inevitable was yet to come. Analytical teams in Atlanta look at graphs and diagrams to decide fates of hard working family men and women. Our Senior General Foreman and District Manager of Mechanical Operations are laughing in a private conversation down the hall from 11 guys who were cut today. All of us sitting in shock and thinking of how to tell our families. Morale couldn't be lower.
Extremely low
extremely poor
How much diversity is there among employees at Norfolk Southern Corporation?
It depends in the city. Yes at the headquarters but a different look in the field.
I don't have numbers, but seems adequate.
pretty diverse
Curious about what work's like at Norfolk Southern Corporation?
Anonymously Ask Norfolk Southern Corporation Employees Any Question
Should I work at Norfolk Southern Corporation?
14% of Norfolk Southern Corporation employees would encourage their friends to become coworkers, whereas 13% are neutral and 73% would not recommend working at Norfolk Southern Corporation to their friends.
| 14% | Promoters |
|---|---|
| 13% | Passive |
| 73% | Detractors |
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Recently Asked Questions about working at Norfolk Southern Corporation
- How do you feel about Norfolk Southern Corporation's future?
- How often do employees get raises at Norfolk Southern Corporation?
- What are the differences between maternity and paternity leave at Norfolk Southern Corporation?
- How common is it to switch departments or teams at Norfolk Southern Corporation?
- What is the dress code at Norfolk Southern Corporation?